Somerset Ho Chi Minh City

Thank you, Somerset Ho Chi Minh City. We really enjoyed our stay. We were welcomed with big smiles, and everyone was very helpful throughout our visit. The room was very clean, and the bed linen was crisp, white, and fresh. Having a kitchen and laundry in the apartment was extremely convenient for our family. We loved the swimming pool and spa, and breakfast by the pool was lovely. There was a good variety on offer, and we especially enjoyed the pho and the Vietnamese specialty dish that was freshly prepared while we waited. The staff were also very attentive and friendly. The provision of a 20L bottle of drinking water, refilled daily, was especially appreciated—thank you very much. This is a fantastic feature, and I’m sure it is greatly valued by all guests. We are currently staying at a five-star resort after leaving Somerset, and we really miss thoughtful touches such as the ample drinking water and washing powder. The three-bedroom apartments were perfect for large our family, and we also appreciated the outdoor play areas for children. Areas for improvement: The dinner menu and food offering at lunch and dinner could be improved. While the menu listed a wide range of spirits, none were available, and only three types of beer were offered as alcoholic beverages. Meals arrived at different times, and while the food was okay, it wasn’t amazing—especially compared to the otherwise high standard of the property. For a place of this size, this felt like a letdown. I think if this improved you may find more people might choose to dine on-site after a long day of sightseeing.

I liked this hotel apartment Somerset. Our 3-bedroom apartment had everything to make our vacation time in Saigon top notch including 2 baths/3 toilets, lots of natural light, spacious living & kitchen and best of all a biggish laundry area with washer/dryer, window and clothes dry rack on wheels. To air dry quicker we just put the rack under the living room ceiling fan. We were also provided with large water filtered water for drinking and brushing teeth (gotta to be careful there). Facilities great too - nice size outdoor pool, gym (smallish but doable), onsite supermarket. Location close to all touristy districts - market, eateries, shopping. Quickly accessible by Grab and a 7 eleven across the road. Nothing extraordinary with staff - they did their jobs and no issues. I would stay there again.

We did not have a perfect experience from this stay at Somerset HCM hence no full marks. Apartment - we were allocated a non-ideal ground floor 2 bedroom apartment facing the swimming pool, we requested for a change of room at the point of check in but were denied repeatedly. There was a pool party at the pool with a high noise level. We made a complaint, the reception then offered a room change for the next day but we declined having already unpacked & settled in. There is no pool view as we had to close the curtains throughout the stay for privacy reasons. The TV in the master bedroom was not working at all, we made a request, they repaired the TV after a long time on the second night but it was spoilt again. We gave up & did not made another request. The TV should have been checked that it is in order before allowing guests to check in. Other than these 2 negative points, the apartment was simply great. The kitchen was clean and well equipped with a washing machine, microwave and conventional ovens, crockery & kitchen utensils. The 2 bedrooms and bathrooms were clean and well equipped too. Housekeeping is great, apartment was cleaned and refreshed well daily. Location is fine. It may not be that convenient to shopping, food & places of interest but it is not a problem at all in HCM as it is so easy and affordable to take a Grab to anywhere. For info, we stayed 3 nights and paid higher than average rates for this 2 bedroom apartment.

This hotel is an absolute gem that is absolutely catered to everyone including families. The staff are magnificent from the front concierge to the dining staff, lifeguards and maintenance personnel. The rooms are spacious and we had the best view from our room. Loved the outdoor pool and free onsite gym. We loved the breakfast options and on-site convenience store. We will definitely stay again when we can visit Vietnam again.

We are a family of 3 adults & we stayed at a 2 bedroom apartment for 4 nights from 27 November to 01 December 2025. Although the apartment is not located centrally, it is still great. The touristy district 1 & other places can be conveniently reached via grab. Directly opposite the apartment, you can find Family Mart, 7-11, coffee & massage joints. The apartment has almost everything - washer/ dryer & even detergent, microwave, cutlery, dinnerware, fridge, etc. The apartment is cleaned daily & a complimentary gallon of drinking water is provided, which are pluses.||However, you will need to bring your own hair conditioner as it is not provided. In addition, the shampoo was really too dry so either the management can change the brand progressively or you can bring your own. ||The front desk was helpful, accommodative & understanding on the day we checked out as we were late due to the traffic situation. Similarly, the security folks were helpful in moving our luggages when checking in/out. I strongly recommend Somerset HCMC.

I had an excellent stay at Somerset Ho Chi Minh City in a 3-bedroom unit from 19–23 November 2025. The staff were incredibly professional, friendly, and attentive throughout our stay. What impressed me most was their honesty and genuine care — we accidentally left an iPad behind during check-out, and the team went above and beyond by arranging to send it all the way to the airport for us. Their service mindset is truly remarkable, and it gave us great peace of mind. A highly recommended place to stay for families or groups looking for comfort, convenience, and outstanding hospitality.

Location: good location in district 1, with plenty of convenience store around eg. Family mart and 7 eleven. Service: great and friendly service, very accommodative and fast. Room: modern and clean, with complete facilities. Breakfast: can be improved further for non meat eaters to provide good options as well.

Absolute perfection! Our stay at Somerset Ho Chi Minh City was truly outstanding. The spacious room was incredibly comfortable, and the standards for cleanliness across the entire property were impeccable. A special shout-out to the wonderful staff, who were attentive, friendly, and went above and beyond. The highlight, however, was the amazing Halloween party the hotel hosted for the kids and residents—it was brilliantly organized and made our stay unforgettable. We highly recommend this residence!