Roni K
Google
I have stayed at this hotel about 10 times so it pains me to write such a negative review but I have to, becuse I'm having the worst experience. I booked a suite and requested a garden view room well in advance becuase I was aware of the noise issue on the road side. Despite this, I was given a room on the road side, and in addition to the noise from the road there is some noise like motor running, coming from directly above the bed room.
The wondow does not even close properly, so the noise is even worse and it is also a safety issue.
In addition to this, I requested for some additional hangers before arrival, which was not provided. When I asked for it, the staff was quite rude and said they cannot provide.
I liked this hotel because of the kitchen and the swimming pool, but with the recent price increase and these negative conditions, it is just not worth it.
edit: I was moved to the pool side, so the noise for the road is better, but it turns out that the Crowne Plaza across the street opened an outdoor night club and plays very loud music til very late at night Thursdays to Saturdays.... So there is no quiet room in this hotel anymore.
It's a shame that such a good hotel is ruined by noise pollution.