Somerset Vientiane

We received excellent service throughout our stay. The reception staff were extremely helpful and friendly. The hotel offers a wide range of amenities, including free 24/7 washing machines and dryers. The pool is huge, and there’s also a tennis court. One minor downside is that the hotel is located next to a main road; since we stayed on the first floor, it was a bit noisy at night. Overall, it was a great stay, thanks to the wonderful staff.

We decided to treat ourselves to a little family getaway at Somerset Hotel Vientiane — and it was just what we needed! Our 2-bedroom suite was super spacious, perfect for our family. We took our baby for a lovely swim, enjoyed a delicious breakfast the next morning, and explored the hotel’s facilities — tennis court and even a kids’ playground (though it could use a quick clean-up 🧹). Overall, it was a relaxing one-night escape right here in the heart of Vientiane.

We booked a 2BR apt. Large and spacious however not as clean as pictures. Loved having laundry washer. No dryer just rack.|Beds are firm. Bedding is clean. Towels are very used and looked dirty, and we were reluctant to use. AC worked too well, gets cold fast.|Terrible WiFi service in the room we stayed in.|Front desk staff very helpful. Breakfast is 160,000kip and was very basic.|Location is on busy road, far from night market and other attractions but very easy to hail a tuk tuk or get a kok kok using the app.|Pool is large, nice playground for kids. Starbucks right around the corner about a 5min walk.

Nice rooms, great breakfast and central location. Good facilities inc laundrette. Unfortunately the pool area has been neglected, old and dirty sun loungers. Come on guys, you can do much better !!!

I have stayed at this hotel about 10 times so it pains me to write such a negative review but I have to, becuse I'm having the worst experience. I booked a suite and requested a garden view room well in advance becuase I was aware of the noise issue on the road side. Despite this, I was given a room on the road side, and in addition to the noise from the road there is some noise like motor running, coming from directly above the bed room. The wondow does not even close properly, so the noise is even worse and it is also a safety issue. In addition to this, I requested for some additional hangers before arrival, which was not provided. When I asked for it, the staff was quite rude and said they cannot provide. I liked this hotel because of the kitchen and the swimming pool, but with the recent price increase and these negative conditions, it is just not worth it. edit: I was moved to the pool side, so the noise for the road is better, but it turns out that the Crowne Plaza across the street opened an outdoor night club and plays very loud music til very late at night Thursdays to Saturdays.... So there is no quiet room in this hotel anymore. It's a shame that such a good hotel is ruined by noise pollution.

The family suite suite was ideal for us to have room to work and study and play. The pool was big and clean. The room service was excellent and I was really impressed with the sustainability efforts.

Pretty pricey for 1 day but great stay for an apartment style hotel. Great location where you don't have to worry to much about traffic

a great place to stay with family in vientaine....their garden is massive - almost one entire block. and the service is great too.