Sonder Lambert Apartments Old Montreal

This is my first time trying a Sonder property; we stayed for about 3 days. I've stayed in many Mariott owned buildings before but this one was by far one of my favourite ones as someone who likes no-contact accommodations. Checking in and out was simple for our stay. We got a code 24 hours in advance with our code and building number and getting in was seamless. Only thing to note, we did see a couple of other guests struggling to get in and on the phone with customer service. The apartment itself has a nice view and comes with a rooftop lounge area with a good view of the port side of the city alongside the basilica. Kitchen comes fully equipped with cooking instruments (coffee machine, kettle, toaster, plates and cutlery, etc.) along with a washer and dryer (we didn't use it though). Pretty spacious for being a studio apartment. It's in a nice quaint area of town so it wasn't too loud at all and the place was pretty quiet at night. They also have a luggage storage in case you want to store something after checkout; your access code is active until 10pm of ur check out date. This was really useful for us. When booking, I was pretty skeptical about an apartment hotel however I have no complaints from our stay.

Amazing location. It’s a very quiet street that is in the center of old Montreal. Walking distance to everything. Parking options Available nearby and we used parking lot at the science Centre that supported my larger vehicle. Upon arrival, we were dissatisfied as the room smelled of burnt cigarettes. We thought maybe we made a mistake staying at Sonder as this was first time using Sonder. Sonder phone support was quick to assist with resolving the issue and building manager quickly attended. We were placed in a different available room which was the same room layout without the odour. I was satisfied with the customer service. Overall a very good hotel and would highly recommend. The cigarette smell was likely due to prior tenants smoking although it’s prohibited. Our room had a soaker tub and a separate shower. Amazing addition.

We couldn’t be happier with the accommodations at Sonder Lambert. We had the studio with a king bed and small terrace. Everything was perfectly clean, working well, and providing us more comfort than we could wish to have. The bed was comfortable, we enjoyed the view of the cathedral from the terrace and an even more impressive view from the street. The apartment is wonderfully situated in the middle of the old Montreal. The restaurant recommended on the Sonder site was fantastic! It was nice to have an inside recommendation. Getting to the apartment was tricky on our day of arrival. Our GPS took us to a parallel street. The actual street was blocked off by road maintenance. We finally figured out how we could get to and from the apartment on foot. We parked in a nearby hotel, which was a blessing when the spring snowstorm dumped more than a foot of snow on the city. The blocked streets also assured us a very quiet stay. It was magnificent. The building is quiet. Access is easy and secure. We couldn’t have asked for more. Anything more we could desire, however, was available in the reception lobby, including spacious and easy-to-use storage lockers. We used the lockers while retrieving our car from the parking garage. Were there to be any recommendations, it would be to move the towel rack from between the tub and toilet — in line with the toilet brush — to the wall between the tub and shower. Now that we have stayed at one Sonder spot, I am excited to try others world-wide, including many towns we visit regularly. Sonder has reached the bar of quality accommodations.

I wasn't sure what I was actually getting when I booked Sonder Lambert in Old Montreal...but let me tell you...when I opened the door to my aparthotel and walked in, I let out a little shout of glee and a mini happy dance. The Studio aparthotel was stunning, spacious, and meticulous. You walk in and it has a signature scent (think walking into Anthropologie or Starbucks) - pleasant, not strong, relaxing. They've thought of it all, from the quality toiletries available, the Pinterest placed dishes and cutlery in the drawers, down to leaving earplugs to counter any city noise (i heard none at night). Love the modern industrial look and the spaciousness. Funny thing...I tried to make coffee in the coffee maker one morning and it was a complete fail...but guess what?! You don't NEED to make your coffee - there are so many amazing cafes with great coffee and patisserie/baked goods, that you're much better off sitting in one of those or grabbing it to go and sitting in Place d'Armers, anyways! I really don't know what I was thinking with that attempt. Location was spot on - Notre Dame Basilica is a stones throw away...crack your window open to hear the lovely bells toll (which typically come on a few minutes to the hour...or my watch was off). Make sure you visit NDB during the day and take in the evening AURA light show - so well done and both leave you feeling a big bout of awe. I felt really comfortable in the aparthotel but also with the location and proximity to a plethora of restaurants, cafes, tourist spots, Vieux-Port, etc. Everything is walkable...and I even walked as far as Mont-Royal to the top and back. Sonder has even thought of luggage storage (for before check-in or after check-out), complimentary for guests, but on a first come, first serve basis. There are only 4, ranging in sizes, but perfect for those that have a day or part of a day to spend prior to catching a flight back home (or to the next destination). Having a washer/dryer also meant I was able to wash my clothes...saving me a task when I return home. Stay here...you won't regret it!

My girlfriend and I stayed here during our recent trip to Montreal, and we booked it through Airbnb. The place was amazing. Super spacious, modern, clean, and very aesthetically pleasing. The location is perfect as you are right around the corner from old Montreal, Chinatown, and the Old Port. However, their level of customer service and communication was not ideal. We were told we would get a confirmation code which would let us into the building and our room, 3 days, and then 24 hours before our arrival date. We didn’t receive anything, even up to the point where we got to the front door. There is no receptionist or employees on sight, so you are on your own. Messaging them on Airbnb or calling their direct phone line did nothing, and we were stranded for a little while. Fortunately, I was able to find my confirmation code by going through the direct Sonder app and entering my trip details. But by the time they finally responded, it was far too late. Additionally, all of their responses sound very automated, and I doubt there’s an actual person messaging you. Another slight issue we ran into was the dryer machine. A few days went by and we decided to do laundry. Everything is supplied so that was great. However, the dryer kept saying that the filter needed to be cleaned, which was, and would beep nonstop if you tried to start the dryer. There was no way to mute it or bypass it. And again, messaging them did nothing. We didn’t get a reply until a few days later on our last day. Overall, the place was great to stay in, and it certainly exceeded beyond our expectations. They just need to reevaluate the way they handle communications with their customers. P.S. if you show up earlier than your scheduled check-in time, don’t expect to be able to get access to your room. Even if you get your room code, it isn’t accessible until your exact check-in time, down to the second.

This fully equipped suite was gorgeous. It had everything we needed, even laundry in room. Good location in Old Montreal, easy walk to all amenities and attractions. Check in was easy, online, with an access code to the building and room. The only thing that would have made it better, would have been to have a view.

Don’t believe the trolls, this place is a good one. I stayed 3 nights and found it clean, well-appointed and comfortable. I have stayed in many hotels and apartments around the world and would return to this one. The bedding is clean and new, the kitchen is fully stocked and contains a fridge, stove, oven, microwave and dishwasher. The bathroom has a separate shower and soaking tub as well as a washer and dryer. There is even a little dresser near the elevator with extras of soap, laundry pods, toilet paper, garbage bags … all the little consumables. It is new and I hope it does well and sticks around.

Location was at the heart of old Montreal area. The service was human less😅 so we received a passcode and a room number and directly entered our hotel suite so fast. We liked our suite although there was no cleaning service possible so after a week the place got a bit messy or we should use our precious limited time to clean the suite instead of enjoying the Montreal. I give five stars, thanks.