Sorell Hotel Arabelle

Stayed for 1 night. ||Nice place to stopover for us. We arrived at 1pm and there was a lady at reception. You can still self check in on the computer provided which was simple. |We stayed in the next building behind which was literally down a pathway. |When reception isn’t in/later in the day, you let yourself in with your key card on the main entrance and on the building entrance so very secure. ||A free Bern travel pass is included with the stay. They give you a code and you download the app which gives you information about the city. ||Room was a nice size and clean. Little kettle with tea and coffee, small tv, built in hair dryer and shampoo/body wash provided. ||Good location to the bus stop which was across the road and then 5min bus to the main train station. |However if you come by train with luggage, take the bus! Maps told me it was less than 10mins away so we thought we would walk. Big mistake. It’s up a hill, quite a steep hill. n ||Breakfast was nice with a good selection of hot and cold food; cereals, yoghurts, fruit and pastry. Juices, coffee machine, hot chocolate and Ovaltine!

Sorell Hotel Arabelle located in a very convenient place. The room is clean but the third bed is so thin that gives you back pains. The breakfast is excellent,"they are not stingy with food". The people who are working there are very friendly and helpful, the only inconvenience is that after four o'clock you are own your own. But again perhaps it is hotel regulations therefore when you are checked in, ask questions necessary so that you won't meet any difficulties. I love Bern, I love swimming in Aare and the people are quite friendly and helpful. I enjoyed my stay in Bern. Will come back next year.

This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you

Great location, about 10 minutes walk from the terminal. Good options around, such as market and restaurants. Large room, with safe and closet. It has a TV, table and armchairs. Big bathroom and great shower. Breakfast served from 6:30 am, which helps a lot when we need to catch an early train. No minibar. Low lighting in the room. Low and small pillow.

This hotel was selected for me by the University of Bern where I taught a summer course. The location is excellent, close to the university in a very nice neighborhood with shops and good restaurants within a short walk. ||The hotel itself is basic albeit functional. One asset that it has though is a nice small garden in the back. The main drawback was the lack of air conditioning during the hot summer. There was, however, a standing fan that was quite effective in keeping the place cool. The shower space was rather tight for a big guy like me. The reception has limited hours but can be contacted in the evening by a phone.

Lovely and attentive personnel, specially the breakfast attendants. We requested a quiet room and were given a really silent room facing the inner courtyard. Excellent breakfast, with some hot dishes (scramble eggs and bacon), and great selection of cheese, cold meat and smoked salmon. There were also hand-made jams. Good quality toiletries. Waking distance to the train station (less than 10 min). They offer a pillows menu and you can choose the type of pillow that you prefer, which was very welcome.

No air conditioner in the room, only a small poor fan. The stuff in the reception disappears after 4pm. DO NOT BOOK THIS ESPECIALLY SUMMER!!!

Clean, cosy rooms with a great breakfast selection of local products. Staff was incredibly friendly and made you feel welcome at all times. The location of the hotel is also perfect, it's near the train station and only a short walk to the center of Bern.