Sorell Hotel Rüden

We thoroughly enjoyed our 2-night stay here. The location is quiet, a short walk to restaurants. The staff are extremely friendly and helpful. We found our 4th floor room comfortable and clean. Because it was hotter than usual and the hotel is without air-conditioning, a fan was provided which helped cool the room. We opened the windows for a while to enjoy the breeze. Breakfast was good with plenty of choices. Except for the hot weather, it was a perfect stay in Schaffhausen.

The hotel is interestingly and nicely renovated, with a modern touch throughout. Unfortunately, our room didn’t have a window, and it turned out to be a very hot and sleepless night. On the bright side, the staff was very attentive and helpful. Breakfast was okay — not bad, but nothing particularly special.

This is my 2nd time staying in the hotel. Location is good, rooms are clean and well maintained. The hotel staff, Alicia & William are very warm and made my stay pleasant.

All I need while travelling is good bed and good bathroom, all the rest is less important. Here we had a huge problem with the shower (it's just shower doors standing on the floor), as the water was coming much faster than leaving, so very soon you could understand why they give you a toy duck for a shower... And then, when you try to open a shower door, the water just goes on the floor... Or you wait very long till the water is gone. The shower itself wasn't also working well with water going from the hose. The 2d problem was a bed and thin pillows, very uncomfortable for me, i couldn't sleep. They put a chocolate on each pillow saying our sleep is their priority, and on the other side it said you can ask for another pillow, but we came to the room after the reception was closed, so we couldn't use it. Why not put usual average pillows at once? And the last thing - be careful, as booking offers you option without windows, I almost booked it, but noticed at the last moment. For me windows and fresh air are important, so I'd be very unhappy to find that out after arrival. In general this option was more expensive and less comfort compared to other hotels during this trip. It's great location near the railway station and in the old town. Staff was very friendly and nice. The building is old and interesting. The breakfast was fine.

This was our favourite hotel on our week long cycling tour of Lake Constance. We were met by a very friendly receptionist who offered us complimentary soft drinks and ice cream on arrival (the ice cream needed eating up!). She gave us helpful tips of what to see and where to eat. An equally lovely receptionist offered us complimentary bottked water on departure.|A beautiful and grand hotel.

Booked a standard room for two nights at Sorell Hotel Rüden in early April 2023. Charming boutique hotel in the city center of Schaffhausen. It is a short walk to/from the train station. I checked-in after 8:00 pm. Good check-in/out experience. The guest agent that handled my check-in was friendly and thorough. Great customer service skills! My room was cozy and clean. I was informed at check-in that neither a kettle nor coffee maker is a standard room amenity. Overall my stay at Sorell Hotel Rüden was decent. The reception desk closes at 10 pm.

Friendly staff, good breakfast selection with delicious coffee. Liked our room on the 3rd floor. Beautiful staircase, but there is an elevator, too! They are completely remodeling the bathrooms later this year, but the current one still feels modern and fresh. They carry Rituals amenities in the bath, a nice touch.

Nice hotel in the center next to the trainstation. Although no AC the hotel tries everything to make the but stay as convenient as possible. Great breakfast and very friendly staff

This was our very favorite hotel in Switzerland. The common areas are beautiful and spotless and although our room was small, it was decorated very clean and modern. This hotel is all about the little details. The bath products are premium and smell delicious. The breakfast buffet was the best I have ever seen. They had all kinds of sausages and jams and even had gluten free bread options for me. The best was the rubber duckie in our bathroom. The staff was so kind and welcoming and always remembered us and asked how our various adventures went for the day. My husband begged me to make sure all the rest of our hotels were Sorrell Hotels but sadly there weren't any close to our other destinations. We will definitely be seeking them out on our next trip to Switzerland.

The hotel is located in a very central location in Schaffhausen. It is in the 'city' (perhaps more village) center and very near the train station. We did however arrive in Zürich and since it was fairly late we had asked the hotel to arrange for transfer to the hotel. Was worth it since the train would have required us to change (not always the case, depends on arrival time and now we were 3 people and the taxi arranged by the hotel cost us CHF 120, still it is substantially more expensive than to travel from the airport by train (CHF 18 per person). Arriving at the hotel we saw that it was located in a very nice old building. The entrance had a fire place and a nice area with some sofas, tables etc. The fire place gave the hotel the slight 'smell' of burnt wood, some of my colleagues felt that it gave the place a slight charm - I could however have done without it. Many rooms are very small, the one I was put in was about the size of my walk-in closet at home. Still they managed to cram all the necessary things into the room (small bed, desk, TV and even a safe). The small size of the room does however mean that something I would like to have in a room was not available. I would have liked an iron (was available downstairs), coffee maker (available downstairs as well) and mini-bar. The safe was also very small. I have a small laptop (around 1kg weight) and it could still not fit in the safe. The bed was comfortable and I slept well. I am pretty sound sleeper so was not disturbed by any noise. A few of my colleagues complained about the fact that the Church bells were very disturbing. The rooms are also rather warm and there was no air condition (would probably be even worse in summer). The breakfast was at best ok but I would have liked some more choices, especially regarding hot food the selection was poor (as well as the quality). The hotel would probably benefit from having a real restaurant in the place but as it is now they do not have the ability to make any real food. There is also the matter of Internet access, it is charged for in the rooms but it is free at the computer in the lobby where it is also possible to print without charge. The hotel does not have a gym but they do offer free access to the local gym (called Eurofit). The gym was very nice but it is a 10-15 minute walk from the hotel.