Jacqui N.
Google
A property with potential, however, can do with a lot of improvement. The upper balcony rooms are quite nice. The lower rooms have constant people passing by, so you have to keep your blinds down for privacy. Cleaning of the rooms often took very long, some not even being made by the end afternoon. The most disappointing place was the dining room. Very drab and totally uninspiring. But you can eat outside on the terrace which is quite nice. Needs serious improvement !!
I was on an ayurvedic package within the complex. Very good treatments available, and the yoga sessions were wonderful. The manager was always helpful and smiling, and the staff were helpful too. The biggest issue, was the lack of clearing up tables, or areas where there had been a function the night before, or after the diners had left the tables. This HAS to be addressed with the utmost of importance.
There are 2 restaurants near the hotel, Red Ginger and the Garden restaurant, both serving excellent food. The Bay cafe nearby is also charming with amazing sandwiches, cakes and coffees available.