Soulsisters' Hotel

Lovely place in Kaprun. The spa is nice and the breakfast is good. The view of the castle and the mountain tops, gives the soul to this hotel. The evening menu is quite expensive, especially for children, because you are bound to a menu per person. Fortunately, you can also snack here until 18:00. The snacks are good dishes. All in all a top location, a lovely atmosphere and beautiful surroundings.

My experience at this hotel in Kaprun was truly exceptional. The hotel offers stunning views and provides fast, friendly service during check-in and check-out. I particularly enjoyed the delicious breakfast available in the reception and dining area, as well as the pool facilities, which were accessible from morning until evening. The room was spacious and very comfortable, making my stay even more enjoyable and relaxing. Overall, I highly recommend this hotel, as it delivers a perfect experience for guests.

Our time in Kaprun at the hotel was absolutely wonderful. The staff were incredibly kind and always eager to help, creating a warm and welcoming atmosphere for our family. The breakfast spread was impressive, with a wide variety of delicious options and the freshest fruits. The dinner menu was just as fantastic, offering exquisite dishes that satisfied our taste buds every evening. One of the most important factors for us was the family-friendly environment, and this hotel truly catered to children with their thoughtful amenities and friendly spaces. The rooms were spacious, beautifully designed, and impeccably clean, providing a comfortable and relaxing retreat after a day of adventures on the slopes. The proximity to the ski area was another huge plus, with convenient transportation options available. The spa and swimming pool were the perfect way to unwind and rejuvenate after a day of skiing, adding an extra layer of luxury to our stay. Overall, we recommend this hotel highly enough for families looking for a fantastic ski vacation in Kaprun. We are already looking forward to our next visit and can't wait to experience the exceptional hospitality once again. Thank you for a truly memorable stay!

This was one of the best hotels I have stayed in and will definitely book again: - friendly staff - best breakfast: good variety between sweet and savoury, good coffee, the posibility for fresh eggs cooked for every guest was really apreciated - very new and modern facilities: spa, sauna, jacuzzi - spacious and quiet rooms with a great view of the mountains - underground parking for an extra fee or outside parking for free - hotel bar and restaurant serving some lunch options was really helpful - not very far from the restaurants and main streets in kaprun, probably a 10 min walk - a bit too far from the gondola station Maiskogelbahn, you cannot walk in ski boots that far but it’s just 3 minutes by car and the bus station is right in front of the hotel

Outstanding holiday with Soul Sisters Hotel, I had a fabulous time staying here - the room was absolutely outstanding, spotlessly clean, breakfast was excellent evening meals were"super" and the staff were always up for a good laugh. A very big thank you to Samt excellent drinks & Vedran & Bozica & Dora for making my holiday truly special. Having Lejla expertise to answer my questions and provide fantastic ideas on what to visit was incredibly helpful. Her professional manner put me at ease, and I appreciated her insider tips on the best local spots. I cannot wait for the end of the year to be back over there, reliving the amazing memories I made with the wonderful hotel team. Until then, I'll be counting down the days to return to this little slice of heaven on earth.xx

Unfortunately we didn’t have a good experience at Soul Sisters. Their spa is nice, they have a free gym and the view is beautiful. And that’s about it. Everything else is not so good. — From over reviews I found out that the hotel was recently renovated but it doesn’t feel like it. The infrastructure feels old and shabby. — The toilet was stinky, one of the armchairs in our room was broken and the sheets had weird dirty spots on them. The bathroom was nice and seemed designed for rain shower but only had a regular shower there. — There is no AC so you have to open windows but they face the busy street so it’s noisy. Moreover people smoke outside and the smoke comes into the room making all clothes stinky. — Breakfast is basic and if you don’t come early (meaning before nine) you won’t get much selection, they don’t put any fresh food out. — Restaurant at the hotel tries to be a fine dining experience but actually it is overpriced and mediocre. — The staff, especially at the desk, is very unfriendly and passive aggressive. It feels like they don’t want to deal with you and they do not want to solve any issues you might have. Talking to them was not a pleasant experience. — Saunas are pretty good, new and clean but the spa area itself is small and gets very crowded and uncomfortable when there are more than six people there. It has only two showers and three resting beds which is not enough. Overall it feels like this hotel tries to make an impression of a four star hotel but actually it is a mediocre uncomfortable place with passive aggressive staff that isn't worth the money you are paying for it. I made a mistake and ignored all the red flags in reviews of other guests who were complaining about the same things. I am pretty sure the hotel staff will leave some mean commentary below. My advice is do not come here and book a better place.

Short version: loved the hotel, lovely staff, great breakfast, fab spa, ok restaurant, 11 mins walk to ski lift, or jump on the bus from the hotel's front door. The longer version... We stayed here for 1 week in Feb 2024 on a snow sport holiday. Think property was formerly Hotel Antonius, but has been extensively remodeled - everything looked brand new. Hotel staff were all lovely and helpful, especially the team on reception. Only issue we encountered was that reception was unmanned overnight which meant we were unable to settle our bill before we checked-out (we had an early airport transfer), but we were able to sort out later that day by phone. Our room was excellent - warm, comfortable and spacious. Easily one of the nicest rooms we've had on a snow holiday. Walk-in closet area really useful on a ski holiday. Room came with a Nespresso machine and mini fridge. Breakfasts were superb and never too crowded or busy. Some nice touches including a juicer and cooked eggs to order. We only ate in the hotel in the evening twice, and it was OK. Pizzas were good. They do offer a 3, 4 or 5 course "surprise" menu, and we opted for the 4 course on our last night expecting a sort of tasting menu style thing. The surprise, however, was that it was 4 full courses which we couldn't finish. Also, minor outrage - they had a couple of Scottish gins on their drinks menu labelled as English. Should be docking some stars for that really... Spa area was also fantastic (and as far as I could tell, available to all guests for no extra charge, plus no requirement to book a timeslot). A large "family" (ie swim-wear-on) area, including a pool, comfortable relaxation area and sauna was linked by corridor to the "adult's hideaway" with more saunas, a steam room, jacuzzi and relaxation beds. Unlike some Austrian hotels we've stayed at where nudity in the spa was actively enforced, it was very relaxed and left up to individuals, so some folk were in the buff and some weren't. There was also an outdoor pool but it's closed in winter. An outdoor hottub would be a nice addition as they do have the space. Towels were provided at the spa, and robes (but not slippers - bring your own) provided in the rooms. We did have a couple of massages and they were great. During our stay they ran two free yoga classes each week with Alina - one on Sat evening (1700-1800), and one on Thu morning (0800-0900) - highly recommended, all mats, blocks, straps etc provided. Alina was great - though it would be fab if they could move the morning session a little earlier for guests wanting to hit the slopes in winter. Ski room was warm and had plenty of racks and warmed boot holders. The ski-bus stop was directly at the front of the hotel (bus "K" on the way out, and "B" on the way back) - and as the bus started from just up the hill from the hotel it was always on time, and you could always get a seat (not the case for stops further along the route). Buses ran every 30 minutes. Trip to the closest lift in Kaprun was only about 4 mins, or you could stay on the bus for a further 10-15 mins to get to the Kitzsteinhorn lift (this seemed quicker than getting off in Kaprun and taking the two lifts you needed to get there over the mountain). Last bus back from Kaprun was quite early (just after 1700) so we had to walk a few times (just over 10 mins in snowboard boots). Travel to Zell meant taking the 660 bus which was more frustrating - the bus stops are a couple mins walk apart, it was always crowded at peak times, and was scheduled to depart just before the "K" arrived so there was always a wait. On the plus side though it was frequent (every 15 mins); last return about 1920 I think. Thank you all at Soulsisters for a lovely stay.

We booked this hotel last minute via a Tui all inclusive package and were very positively surprised about this hotel. The rooms are modern and spacious, the spa was amazing with different saunas, a steam room, whirlpool etc to relax after a day on the slopes. Also the food in the restaurant was good and very convenient to have breakfast and dinner in the hotel. The only thing to improve is the size of the duvets, these were very small for the big comfy bed.