Elizabeth R.
Yelp
Sound Exchange is my all-time favorite record store. this is where you'll find obscure, experimental, punk, post-punk, alternative, metal, classic rock, jazz, soul, reggae, local, a killer 12" singles section, etc. What you won't find is maybe some of the mundane current top 40, though there is a good hip hop/ rap selection and killer soundtracks as well.
I don't get some of the negative comments one bit. like I really don't get it. what's creepy about sitting quietly while you have your own record shopping experience? It's like a library with really cool music in the background. would you go to a library and expect the librarian to come at you with a bunch of books? so why would you expect the record store staff to do that with records? Well, unless they know you, which happens once you've established a rapport. I love walking in and Kurt recommending some killer stuff or hearing both Kurt and Kevin playing music that sounds so good to me that I have to know what they're listening to. What's wrong if the people in the shop are quiet? what will be the next complaint, that they talked too much? that they "mansplained" a record to you? That they are too loud? This ain't Empire Records (look it up if you're not familiar) where there's Gen-X drama for your mama at every turn!
The staff is knowledgeable AF! In fact, the most knowledgeable I've ever seen at any record store. There's no pretentiousness and they genuinely appreciate having conversations. But you have to ask. Just ask. Seriously. Just ask. That's what I do and have walked out with some of the best musical discoveries pretty much ever.
I've been crate digging since I was a kid. We have some killer shops in Houston, in fact, some of the best! (Keep your Austin. I'll take H-town record shops any day.) I've also been to various shops around the country. However, I have the best in my own backyard. Plus, sound exchange have a restroom for patrons. Speaking of restrooms, my only gripe about other record shops is some don't allow shoppers to use their restroom, so make sure you call ahead if you have bladder issues.
In all, Sound Exchange is a chill place that holds free shows, showcases movies here and there, has a restroom for customers, a wonderful staff, a killer selection of records, CDs, and neat stuff in the display cabinet. Just go there and see for yourself. You'll be glad you did.