JackieR71
Google
My husband and I spent our first holiday to Barbados at the Southern Palms. Whilst the room (318) was a wee bit dated, it was perfectly adequate for our needs with a lovely big terrace with a partial sea view. The bed was comfortable, there was plenty of wardrobe space, but a few more hangers would be useful. There was maid service every day, although I'm not sure how much more than wiping around the bathroom and making the bed they did. There were dirt marks under the bathroom sink that were there for the 2 weeks we were in the room. Maybe it was the marks from the mop! The pool area was spotless with around 14-16 sunbeds at the main pool, with one parasol per two beds. Unfortunately, this meant claiming a pair of beds early or there were none left. There were also a number of hotel sunbeds available on the beach and we did make use of them on a couple of occasions. The only issue with this is that the palm trees then need to be used for shade as there are no hotel parasols on the beach. There was some maintenance work being done on the main restaurant roof which caused some noise but was not overbearing, and we'd been made aware of it the week before by British Airways Holidays. The Reception Staff were helpful and very pleasant, on one occasion, however, my husband questioned the bill and the staff member was a bit rude. The hotel had happy hour every evening from 6.00-7.00 pm, 2 for one on selected cocktails. Oh my goodness, service was slow. Not just everyday Bajan slow, way slower than that. If you don't want customers to make use of Happy Hour, then don't have it. It was difficult to get more than one order of drinks in the 60 minutes. Keep in mind we were there in September and the hotel most definitely was not busy. Whilst this was frustrating, at least the bar staff were relatively pleasant. Water bottles could be filled throughout the day at the bar which was extremely useful (Barbados tap water is delicious). ||We ate in the restaurant once, for their lobster special. $85 bbd per person, we were not impressed by the meal, it wasn't badly cooked, but portion size for the cost was disappointing. We didn't eat in the hotel again after this. ||We didn't catch much of the entertainment, we watched a bit of the steel band one night and singers another night, I'm not sure if there was anything else on during our stay. The bar seemed to close early for a hotel bar, most nights by 10.30, so coming back in from a meal etc there was no option for a night cap, this may have been due to the time of year. ||The location of the hotel is excellent with nice restaurants and bars within easy walking distance. ||I would suggest it would be helpful for customers staying on a room only basis if some cutlery and dishes were supplied, not quite self-catering but helpful to have. ||All in all we had a fabulous holiday and would definitely return to Barbados and quite possibly to Southern Palms.