My family loved the Southern Sun Lusaka. The facilities are spotlessly clean and staff are super friendly, helpful and accommodating. The beds are really comfortable. We really enjoyed the breakfast buffet each morning. Moses was at the grill each morning and his eggs and omelets were excellent and always served with a smile. A shout out to Roight, who always went above and beyond. Thanks to all of the staff for making our stay great!
Chintan Daiya
Google
The hotel is quite decent, some of the staff is quite friendly, but not all. The food in the restaurant is delicious. The rooms are small but well appointed. The toilets are clean, some toiletries like dental kits, shower caps, etc. would help.
SHZ1375
Google
One of the greatest places to stay , I don't want to categorize it as a hotel, because once you are here every single member of Mr. Ross Mackay's team will make you feel exactly how you feel at home, your second home. The attention, hospitality, kindness, affection and a lot more etceteras. I am absolutely delighted.
John Kimaro
Google
Best experience, very professional and quality services.
Food is the best, local cuisine and other international dishes.
Waiters and waitresses well dressed, always smiling at you and very supportive to the customers.
Wanderer777951
Google
A highly disappointing experience at Southern Sun Ridge Hotel. What started as a perfect Sunday morning with the expectation of a quality breakfast quickly turned into a shock. Despite the inviting display of fresh pastries, the experience was ruined by scratched cutlery that had clearly seen better days. But the real disappointment? Ordering a coffee latte at a 4-star hotel restaurant—only to have it served in a paper cup! Absolutely unacceptable. When questioned, the staff casually explained they had run out of proper cups. A paper cup at a premium hotel? It felt more like a drive-through than a luxury experience. My partner walked out in disbelief, and my excitement for the morning was completely ruined. Would I recommend this place? Absolutely not.
lusiusm2025
Google
It is a great in terms of the services, prime location and above all the hospitality of the staff. The environment are cool gives a maximum relaxation of the mind. The experienced chef deserves a mention as every day you meet a differemt balanced menu.
127hilaryl
Google
We stayed for 2 weeks. The hotel staff were very accommodating and friendly. There were lovely sitting areas around a decorative pond and a good pool in nice gardens. The breakfast was great and we enjoyed all the food we ate. Very nice snacks and drinks.
Gerhard Oosthuizen
Google
Staff are very helpful and friendly, and chef Nevin takes great pride in the preparation of his dishes. Lovely rooms and relaxing atmosphere.