Spa Montage Kapalua Bay

Had the absolute best day at Spa Montage. My massage with Bo was truly one of the best massages I’ve had in my life. I had my massage in an outdoor Hale and it was incredibly peaceful and I loved the fresh open air. The full experience from checking in, the kindest staff to show you around, and the pool, saunas, and hydration area were all just magical. I highly recommend coming here over any other spas on the island! Plan to spend a good amount of time before and after your treatment here too, makes it a whole experience. Thank you Bo and everyone, can’t wait to come back!

EXACTLY what I hoped for and experienced! It was the highlight of my trip! Great access to the nice gym, clean lockers, and friendly staff! They were fully stocked with towels, water, sunscreen, sandals, and snacks. Loved the peaceful pool area, steam room, sauna, and the Hawaiian style massage was even more special with the outdoor experience. Definitely less busier in the morning, but overall very relaxing, and I would 100% come back the time I’m in Maui.

I had my first spa experience here at Montage. My massage was absolutely amazing, Millena was my person and she was so awesome! She had great energy, deep tissue, she read my body so well. The ambiance was relaxing, the lounge area was clean and was just an all around lovely experience. I also had a pedi, was so relaxing, the chairs were so comfy with leg clutches, views were beautiful And quiet.

Great massage but even better amenities. The women's locker room was equipped with everything you would think to need, hydrotherapy, sauna, steam room and serene pool space to relax afterwards. Alittle pricey, but that is what you pay for in Maui. I would recommend!

THE MOST BEAUTIFUL DAY! Our day at the spa was a definite highlight of our Maui honeymoon. Book this spa!! The facility was so clean, the staff was so incredibly kind and helpful, the views are stunning and the actual massage was fantastic! I already want to of back! P.S. This place is wheelchair accessible!

Womens and men's areas are separate, ( clothing optional sauna and hydrotherapy area, locker room, showers, bathrooms) the pool and hot tub area are co-ed and are bathsuit/ clothing required. Robes and slippers provided are comfortable and luxurious. Prior to service you make your way upstairs to separate lounges that are stocked with tea, infused water, trail mix, fresh fruit and a sweet bread. There's a patio off the lounge if you prefer to take in a breathtaking view. Gift shop downstairs near check out is amazing and full of locally crafted products ( my favorite is the Ola sugar polish in rainforest). There are a few options for food that's a short walk away in the Montage resort and none will disappoint! Five star experience start to finish at Spa Montage!

Literally had the best massage OF MY LIFE here 🙌 April was incredible & talented. Plus, the amenities are lovely - sweet infinity pool, hot tubs, sauna and steam room. Loved it!

My massage was mediocre, but the setting was beautiful. My friend was pleased with her massage and said her masseuse was better than at the spa we went to a couple of days before. The locker rooms need some updating. Both my friend and I had lockers that were broken. The staff struggled to get mine unlocked when I came back from the hydrogarden to prepare for my massage. Not a great start to the massage. We chose the hale massage. It was kind of cool to hear the birds chirping, but it’s still pretty closed off. You are only kind of outside. I’m not sure whether or not I will go back on my next trip to Maui.

Truly a slice of paradise in paradise. My husband and I wanted to end our trip on a high note and saw that Spa Montage was the absolute best of the best on Maui. How right these reviewers were. I received a Swedish massage from the lovely Sun Hee and it was the BEST massage I've ever had in my life. Highly recommend you request her for yours. I hope she's around in a year when we come back! My husband's deep tissue was equally amazing. We opted to receive treatments in the outdoor hale and though the spa warned us there might be construction noise, we were lucky just to hear one loud truck start and then it was peaceful the rest of the time. After, I took a spin through the sauna and whirlpool in the women's only section. I was somehow alone given the early booking (11am) and it was pure magic. The bathroom also has a solid assortment of amenities inside. The final cherry on top was ending our trip in their infinity pool, where a light rain shower helped us feel like we were in a romance movie on some far away land. 10/10 stars for Spa Montage - we'll be back!

I've been coming here for years, and a little disappointed in some recent changes. We purchased day passes today, which now have a 3 hour time limit on them. They used to cover the whole day. The thing that is the most frustrated though is that there is an automatic service charge for "service providers" at the spa, but you're not getting a service. The pool and hot tub are amazing, but the vibes of new management and rules and pricing are not. The place used to have the nicest staff, and no restrictions like this around the day pass. Sad to have seen it change.

This is still one of my favorite places in the world and my previous review still applies, but the price, my partner's (first!) experience, the service, and the products out of stock made me reconsider my rating. First of my concerns is the price of a day pass, which is now over $180 for only three hours. I'm not sure if/how they enforce this (we don't check in/out at any point), but having to constantly check the clock is the opposite of relaxing. For that price, it should offer all-day entry. Secondly, my last visit was poorly stocked. The piles of towels have been reduced, and sandals had to be pulled out of a locker. The sunscreen pump was empty in the co-ed area, and I had to notify the front desk as I could not find an attendant. It appears their partnership was ended with the skincare company that used to provide products at the vanity, and the iced towels by the steam room were quickly sitting in a bowl of water. Third, the service was brusque. My tour was given by an attendant (Aaron) who seemed strangely nervous, but my partner did not receive a tour at all. Her attendant just said, "here's your locker," and left. My partner had to seek out and ask the attendant (who was now giving a tour to a different guest) for sandals and was brushed off. She ended up getting lost multiple times, as the hallways and doors can be confusing at first. When I went to report the sunscreen, the front desk attendant interrupted me with her hand and said, "sunscreen, got it," and got on the phone, so I couldn't even tell her about my girlfriend's lack of an orientation tour. Finally, it's been years, but they used to have drinks available. One of my favorite Hawaiian memories involved sipping on a chocolate banana smoothie by the pool. Now the cafe is a gift shop with almost nothing for men, and when I was there, no one running it. I still love being here and enjoying the gorgeous amenities - going nude in the men's area and cycling between the sauna / rainfall shower / whirlpool jacuzzi / steam room is bliss.

My husband and I both had a great experience here. Our massages were great, the property is stunning, and the amenities were all nice too. I had originally booked for outdoor massages but due to surrounding construction noises we had to move inside which was a little unfortunate. Nonetheless, the spa was gorgeous and peaceful. Super clean, the pool had a great view and every minute here was so relaxing. Service was great. Highly recommend!

Still 5 star service and massages! Everyone here is incredible!! I book with either Bo or Josiefine, depending on which day I can go. They both are so kind and give the best firm pressure massages, in my opinion. But I'll be honest, I've been so spoiled with how good their massages are, I haven't booked with anyone else. I'm sure everyone is amazing! I always try to make at least a half day out of my time there because the grounds are so beautiful. Time by the pool after is a must for me.

I had an AMAZING experience with Susan today . She listened and gave me the best massage ever! She got every part of my body sending me into a dream state. Definitely outdid my massage at the Hyatt . Susan was quiet and relaxed me to the fullest, I would definitely recommend her .

JUST WOW! The most ZEN experience at a spa. Make sure you do the extra soak in a tub you won't regret it. LIFE CHANGING

Update from my previous review booking. On arrival I was actually greeted this time and walked to the ladies section of the spa and given shoes and a locker. Changing into my swimming costume and wrapping up into the lovely robe provided by the spa I spent a leisurely hour reading in the outside garden and took a break occasionally to laze in the spa pool, followed by a shudder under the cold shower. After showering inside I went to the upstairs indoor ladies lounge to sip on hibiscus tea and nibble on the delightful cake on offer and wait for my facialist to collect me. What an amazing way to spend an hour! My facial was blissful and I hadn't expected the hand, arm and decolletage to be included (I have always had massages in the outdoor garden previously). Warm towels, beautifully scented lotions and potions, exfoliating, massaging, soothing skin balms, it was decadently relaxing and oh so goooood! 20/10 for my facialist. Thank you, thank you, thank you! I felt positively glowing when she finished. I decided facials give you an appetite so I went to the spa's pool area to order lunch, however they aren't offering food service there anymore! So, I had to change and go to the main pool and eat at the pool bar. It is such a pity. Previously I would eat at the spa pool in my robe and relax without having to hike for lunch and leave the spa surroundings. Hence the star off. It wasn't the relaxing lunch I had expected, or enjoyed on previous visits. Back at the spa I changed again and spent the rest of the afternoon in the outdoor garden alternating between spa bath, cold shower, sauna and reading. It was sooo nice to take a day off and spend it relaxing in a spa, being able to find time to read and relax. You don't need to take much to the spa with you. They provide robe and slippers, copious amounts of towels, toiletries (even razors and toothbrushes), hair dryer and brushes, even sunscreen outside. Everywhere there is cool water available, and in the ladies lounge hot teas, fruit and aforementioned cake just in case you get the nibbles. The spa is very clean, staff members were tidying constantly and refreshing supplies of towels, setting up the shower cubicles, making sure there were enough toiletries and keeping the cool water dispensers topped up. I was very happy that they gave me a kamaaina discount when I checked out. When you are a local living on an expensive tourist destination island you really appreciate businesses that extend such courtesy to locals! Free parking in the spa car park is available and you can book online.

What's not to love about this gem? The gym is fantastic. I love the special spa section for women with a sauna and hot tub and a cold rain shower. It's a beautiful space to be in and nourish the brain and body. I enjoy every minute here.

Very disappointed that spa limits use of facility to only 3 hours- with a treatment one could use the facility all day. I recommend going to the Ritz instead.

The Spa Montage is truly the best spot on Maui. I called around and asked for several different prices at various hotels for a couples massages and this was the best one that I could find! The Spa waiting areas are luxurious. There is a private pool and private hot tub, and you can truly spend the entire day here and have the best time ever. The massages were long and they did a wonderful job! Pro tip: buy the Spafinder gift cards at Costco for $80 for $100 worth of credit! They also offer a locals discount with valid Hawaii ID!

My mom treated me with a massage this weekend. This was my first time at the Montage. We usually visit spa grande at the Grand Wailea. The spa area is very nice and clean. The eucalyptus steam room was much appreciated since I have asthma and it's been acting up lately. The hot tub within the hydrotherapy area wasn't hot when we first arrived, but by the end of our visit it was pretty warm. The co- ed infinity pool was very relaxing and not too crowded. I got the outdoor massage in the private hale. I was a little nervous that it would be too warm outside, but it was perfectly comfortable. Between the sound of the palm trees swaying in the wind and the soft Hawaiian music playing overhead, it was an ultimate relaxation experience. It was amazing from start to finish. My therapist's name was Susan and she did a great job working out the knots in my neck/shoulders. I loved the hot stones ( I got the lomi Lomi massage) and would definitely recommend adding that if it isn't included in what you have reserved. My only complaint is that they charge an additional fee for visitors and residents that are not staying at the hotel. It's pretty pricey already, it seems unnecessary unless it's a deterrent from having local people on site. Some of us work hard and like to treat ourselves too.

not tranquil at all. LOTs of loud construction noise, bang , hammering on hotel next door.

An amazing spa. Over my last trip tried out Four Seasons and Spa Montage. While both had great massages, the setting of the Spa Montage is what sets it apart. A completely separate building from the hotel, it is very luxurious. Get there early and do a workout before spending the day lounging about. You can lounge in the quiet corner where there is a cold waterfall shower and a hot tub. There's also a sauna and steam room. Then you can move out to the infinity pool. Getting a massage in the hale was very nice, and very peaceful. Highly recommend it, just wish there was a way to order smoothies and other healthy foods for a meal.

My husband and I came to Spa Montage for an outdoor couples massage and arrived early to enjoy all the amenities. We spent hours enjoying the steam room, the sauna, the hot tubs, and the infinity pool. We both felt so relaxed from all these activities and even more so after the massage. Thanks for such an out of this world experience! This was my husband's very first massage and he's already looking up when he can go again

I sought out and found Spa Montage when my usual stop in Maui was undergoing renovations. Spa Montage kept coming up in my search for "best spas in Maui" and the photos and quality of service being reviewed convinced me to try them during my recent trip. Well, as I sit in the outdoor hale for the second time in less than a week, I've decided that Spa Montage is going to be my new go to spa when I come to Maui. The location is great, sort of hidden away but easily accessible to Kaanapali and Lahaina within 15 mins. But what really convinced me (and should convince you) is the perfect customer service from the desk staff to the service providers. I had booked a Maui Memories package not realizing it was a package that was serviced indoors in their couple suite. I had it in my head we would enjoy our massages and facials outside. When I checked in, I was told they were both indoors. Seeing the disappointment on my face, the front desk staff stepped up and were amazing! Shout out to Kelani who was calm and understanding. They managed to work the spa schedule and allowed us to have our massages outside and then return inside for the facials. Our masseuses and racialists were fabulous! My husband and I both floated our way post treatments to the infinity pool to enjoy a nice float before cleaning up for dinner. The locker room is clean and always stocked with fresh towels, and toiletries are available on request due to COVID. They have water and tea everyone to keep you well hydrated and offer Coola sunblock if you're headed to the pool for some sun. A great spa shop has all of their products available to purchase if you'd like (try the Osea products or their passion fruit scrub made in Hawaii)- none of the providers pushed any products which I appreciated. If you're looking for top notch luxury without pretension I can't recommend Spa Montage enough! I am currently dreaming about my next visit to Maui so I can return.

Spa Montage is a must!!!! Chelsea, Liv & Bo are THE BEST!!! Bo greeted us for our coconut milk bath, which was located in a private cabana and we were then greeted by Chelsea & Liv for our 90 min Maui Romance massage, which was located just right outside the private tub. It was a nice little oasis all to ourselves & I'm definitely coming back again! The massage was magnificent & a great way to end our Maui vacay. The facilities also has a co-ed jacuzzi & infinity pool and there are also separate women's/men's areas with saunas, cool off showers & private jacuzzi in the women's area. Definitely a 5 star spa & worth every penny! Only thing I wish I did was book sooner than 3:30, so I could spend more time doing the amenities since they close at 6pm. The spa also has convenient & free parking for their guests, which was a great plus. Thank you, Montage!

OK, if you were researching spas to practice some much needed self-care, especially after surviving a pandemic, stop what you're doing and come here. Book your appointments as early as possible, so that then you can spend the entire day beside their epic infinity pool and hot tub. Take every penny you have, and spend it here. Thinking about a 60 minute massage? Go for 90. Get it outside. Do Art of the spa. Do that passionfruit scrub. Buy some in the gift shop when you leave. Get lunch down by the pool. Then return and continue relaxing. Did I mention you need a Lomi Lomi massage? I have spent all of the pandemic in my apartment in the Mission district of San Francisco. My body has accumulated so much stress. After spending my birthday there yesterday, I am at peace with the world. This was the best birthday ever. Thank you so much to every single staff member that made it so beautiful!!

I really wish I could remember the name of my massage therapist because she was just amazing. I got the awa & cacao body experience, and it was heaven on earth. I smelled like a luscious dessert for the rest of the day! I originally wanted to do a hale experience, but they were under renovations at the time, but their staff were super helpful in finding me a comparable experience. Making reservations over the phone was super easy, and we made them a month in advance. We rented a car on the island, so we drove over, and there were plenty of parking spots available. Upon arrival, they were so welcoming and kind. They whisked us away to our respective areas, and they gave us a brief tour. Our appointments weren't until about 2pm, but we arrived there at 11am to enjoy all the other amenities. We literally spent the whole morning in the infinity pool, the jacuzzi, and sunbathing while napping. It was so incredibly peaceful and quiet. This was hands down the best spa experience I have been to, from the amenities to the services and the staff. I cannot wait to return!!!

Hands down the best place for a spa treatment. Everyone was very professional and I have nothing but positive things to say about the spa, from the time I talked to the staff on the phone to actually arriving to the place. Even the reception area is beautiful and the locker rooms are very relaxing and clean. A staff member escorted us to the locker rooms and gave us a tour of the locker room and the relaxation area. I decided to go with the lomi lomi massage in a cabana and Bo was awesome and had great pressure. It started raining during the massage and the sound of the rain made the massage even better. After the massage I went upstairs to the relaxation room and grabbed a water and a snack and then went down to the infinity pool. This spa is literally the best and I can't wait to come back.

My momma and I splurged on a spa day today at the only 5 star spa on Maui. The facilities are pristine. We spent time in the women's whirlpool, the cold water rain shower, dry sauna and steam sauna as well as in the co-Ed serenity pool and whirlpool. It was a fairly quiet day with only a handful of other guests using the facilities. There were oranges, bananas, fruits and nuts as well as lemon and cucumber water, and cold and hot teas in the relaxation room. The relaxation room was the only room that didn't feel 5 star to us. The furniture was nice, but not inviting or relaxing and there was no spa music playing that would encourage one to relax. It didn't compare to other spas I've frequented. The staff was friendly, everything was clean. The price was fair. I like that they let you leave and come back and you are not able to order in food or drinks. I'll definitely go again and I'll spend more time at the lovely infinity pool

Purchase any service over $100 and you have access to the Montage spa for the entire day, including in and out privileges. I had a facial here in their private room, alongside a friend, and it was relaxing and refreshing. More of a spa facial than anything deep cleansing, and of coarse they hawk the products afterwards, but in a low key way. The experience itself was elegant, peaceful, quiet and set in a large private room that we had all to ourselves to do the facials side by side. The prices are quite high, but considering it comes with all-day access to the spa, its a worthwhile upside. Outside there is a co-ed infinity pool and small jacuzzi accessible only to guests of the spa. If you want privacy, there is a separate men's and women's section complete with adjoining private sauna and steam room. With unlimited in an out privileges, this is a nice option if you want to have an all-day spa experience and are staying nearby.

They are usually great - save overpriced - but Manager Jennifer does not implement a safe Covid protocol. And when a client refuses to wear a mask - they look the other way. Masks must be worn - and OVER both mouth and nose. Wearing a mask on your chin is just a silly fashion anti vax sign of disrespect. Simply put, masks aren't being enforced in the gym. It's sad - that the actions of one/ a few can risk us all as omicron stays in the air for 6+ hours.

Update: I absolutely love this spa! There have been some changes over the many years since I started frequenting here and it truly is a place to relax. During my last trip to Maui, and my first since Covid, I had the pleasure of having the bath ritual and massage and it was incredible. The private hale for the treatment was so peaceful and the bathtub was massive with bubbles above my head. My therapist (cannot remember his name!) was clearly well trained and I never felt rushed. We also spent the day at the pool which was very comfortable and all the facilities are well maintained. The staff are wonderful and really make your time there enjoyable. Totally worth the splurge in price.

This spa is a true luxury experience. We got an outdoor couples massage which was super relaxing and in a beautiful setting. The spa pool is calming without young children or any rowdy guests. There was plenty of space for everyone to enjoy their time there and did not feel crowded at all. They also have a dry sauna, wet sauna, and waterfall showers that are included. The staff are super courteous and professional and the overall experience is just excellent for a day of relaxation.

Fabulous beyond words. Plan to go early and stay a while after at the infinity pool. Take in the beauty that surrounds and captivates you. I recommend massage in the outdoor huts. The masseuses are the best.

Excellent 90 minute massage plus got to use all the spa facilities, Montage does it right, you pay for it, but.. You get what you pay for.

I've gone multiple times for massages and to use their spa facilities. Each time I go I have a wonderful experience- the staff is kind and they have kamaaina! Highly recommend their lomi massage.

Another great birthday at Spa Montage, Kapalua Bay. I ate my breakfast, lunch and dinner on the lanai of the beautifully decorated women's Spa lounge. The whole experience was serene, and peaceful with spectacular views of Kapalua Bay and Moloka'i. I started off with a one hour one on one yoga session with a wonderful instructor. The state of the art gym is so dynamic, definitely be prepared to spend and hour on the peloton and other modern equipment. The staff was very friendly, helpful and professional. The outdoor infinity pool and jacuzzi was amazing, with beautiful views of fruit trees and luscious flowers. The manicure/pedicure was perfect, I really loved the decor and serenity. This entire spa is immaculate. What a dream come true, I'll definitely be coming back for my next birthday.

Stopped in for a ladies day with the girls. Had a warm welcoming as soon as we got in the door. A serene atmosphere throughout the entire experience. We did the facility package so had access to all the amenities for as long as we stayed. The gym was clean and cool, the pools and relaxation rooms were perfect. I don't know if we were there on a slower day but I really enjoyed how uncrowned it was. Even took some time to slip away to swim in Kapalua Bay which is just down the path. We seriously could have spent the entire day there! Would highly recommend to my local friends and any visitors to Maui for an amazing stress free day.

I love the outdoor hale massages. The cooling ocean air is wonderful. The spa is always very clean and well attended. My massage by Susan was wonderful. She worked out all the knots from stress and travel. Everyone is so sweet. It is a wonderful experience. I love their hydrotherapy area. So many places to relax and unwind before and after your massage. This is the best spa I have been to anywhere in the world. Amazing!!

Well, after being cooped up at home for a year. I decided it's time to venture out way out yonder to.....the other side of the island of Maui, Kapalua (LOL). Well for me it always feels like stepping in to another world when driving to the West side of Maui, known for their many hotels, restaurants,beautiful homes, world renowned golf courses and over crowded beaches. Heck it was Christmas, and I decided to treat myself to a pedicure (cause basically that's what I could afford) at this 5 star spa establishment. Prices are very high, but I did like that they didn't charge a non-guest fee which most hotels do. The spa is completely separated from the hotel. So no long walks from the parking to spa. Soon as you walk in through the large grand doors you're greeted by friendly staff, who walk you through what your doing that day. They make sure you've filled out your Covid forms that are available before your arrive, which makes check in smoother. They now offer a flexible cancellation policy up to 3 hours prior, just in case your not feeling well and should caution on the safe side. After check in, the attendant walked me to the women's locker room. She helps you get situated at your locker and points out all amenities. Due to Covid the toiletries are not left out as normal.They are available upon request, but they have everything you may need. Even sunscreen while you enjoy the pool. Some amenities where not available due to Covid. The Eucalyptus steam room and sauna where not available, as well as ordering lunch, and fitness center by reservation only. I quickly got in to my swim suite, robe and slippers and made my way to the pool. The pool are is co-ed so you can meet your someone special there. Lounge chairs where spaced out and it never felt crowded. The infinity pool felt amazing and the jacuzzi was perfect. There where always fresh towels available, and the attendant came around often checking if you needed water, sunscreen and offered snacks as well. They have the best rain showers filled with everything you need to get ready. When it was time for my treatment I went to the waiting area upstairs and was able to enjoy some snacks and sit on balcony and enjoy the ocean views. Soon the nail technician came, walked me to the salon which is down the hall from the treatment rooms. This by far was the best 75 minute pedicure, I chose the island lomi. I sat in the most comfortable pod chair that even had an extension that can hold your leg up while she scrubbed and massaged my leg. Allowing you to really relax. The tropical smells coming from the mask,exfoliate,oils and lotions smelt amazing. And the view! Oh my Lord, the view of the coconut trees and the ocean just made the whole experience one step up from anywhere I've gone to. If you have a Hawaii drivers license they do offer a 10 percent discount. And please remember to tip those attendants. They work hard and are good at what they do. Another tip is if your using spa gift cards make sure to present them at check in, just makes check out quicker. Well, as you can tell I had an amazing time and I can't wait to come back.

Liv was exceptional from the moment we met until we parted ways... my massage was epic. The facilities were fabulous as well. View from the hot tub and sunset was the cherry on top!

A soon to be bride and the bridal party spent our day here for a spa day on April 5, 2022. We had made our reservations weeks in advance so they were aware a group of us would be relaxing together. Little did we know, it would be the quite opposite. Negatives: (oh man..) - Paulie.... She gave off the energy that there was no time for her to assist us but had all the time to provide attitude any chance she could get. I've worked in hospitality for 7 years and her approach to any concern was excessive. When I was shocked by her approach, she proceeded to aggressively emphasize the fact that "we were the problem." This made us so hesitant to be by each other or even laugh on the property. - Claire: was an assistant cleaner? We were offered to all gather in the private area for the remainder of the spa hours as no one else booked. (Probably to try and accommodate for the previous behavior). We were happy and had a great time being able to talk to each other in peace. However, this came to a short end when Claire came into the area, she clearly did not double check with other staff to get her information correct because when she walked in, she threw folded towels on a cart and stormed off saying "I GUESS YOU GUYS CAN JUST DO WHATEVER YOU WANT". ???? We were all uncomfortable at this point. Positives: - Jackie was our main host. She is AMAZING and is the only reason I'm not giving a 1 star. She was sweet, accommodating and great to have conversation with. I wish she stayed our whole day. We were all in awe when she had to clock off. 10/10 give her a raise! Her hospitality exceeded my expectations. Any time I thought about a question or request she was nearby and easy to find. - the property is beautiful and relaxing. Just the scents of walking into the spa made 10lbs of stress release from my shoulders. Overall, I expected a lot more from this place. ESPECIALLY FOR THE UPCHARGE PRICES. I've stayed at the hotel a few times and majority of the staff were so kind! But this spa definitely needs some staff training. Or replacement... the poor hospitality ruined the brides spa day. I won't be recommending to my friends with timeshares or the ones on the island until I hear something is fixed.

Used to enjoy this SPA but it has gone downhill. Not worth overpriced charges. Used to have lovely flowers in shower/ dressing area now old flowers or none at all. Massage was insipid & unskilled in a hale that had continual loud truck back up beeping noises throughout because some of the the hales are located right next to a delivery road. Should not be giving massages where there is obnoxious noise .The garden is lovely but don't expect a relaxing massage in back outdoor hales. There was no lotion for after a shower & had to ask attendant for some. She gave a thimble size cup & said they don't have lotion out because people will use it?? I've never been to a SPA that doesn't have lotion available. Front desk people helpful when you are there but difficult to reach anyone by phone. This SPA used to be first class but now very expensive and disappointing.

I cannot say enough great things about this spa. It was a definite splurge on my honeymoon, but worth every penny. It was one of the best massages I've had and the facilities are amazing! Once you purchase a treatment over $100, you can use the amenities for the day. I absolutely loved the pool.

Step into *heaven* and see how *amazing* it is... http://www.yelp.com/user_local_photos?userid=IXdmrbRu0veA-OuaP0URwQ&start=200 Check out the *amazing* locker rooms http://www.yelp.com/user_local_photos?select=50KuNFMvyasWO_cW8QHIpw&userid=IXdmrbRu0veA-OuaP0URwQ The gorgeous bathroom with amenities (razors, q-tips, blow dryer, brushes, toothpaste, shampoo, conditioner, body lotion, deodorant, mouthwash, etc) http://www.yelp.com/user_local_photos?select=ChSknv2vN5Ldaf8hg3hegA&userid=IXdmrbRu0veA-OuaP0URwQ Work out on a $25,000 fitness machine (1 of 4). Yes, $25,000!!! http://www.yelp.com/user_local_photos?select=77lkU0bIt9hc7kdemqgtqw&userid=IXdmrbRu0veA-OuaP0URwQ Go into the steam/sauna room and afterwards grab a cold towel to cool off and admire the butterfly sculpted ice http://www.yelp.com/user_local_photos?select=2CMgkXNiEd4khHQvns5Fuw&userid=IXdmrbRu0veA-OuaP0URwQ Jump in the jacuzzi (womens) http://www.yelp.com/user_local_photos?select=cqypTDKGZ3MUwCm-_DKr1A&userid=IXdmrbRu0veA-OuaP0URwQ Then cool off in the bamboo showers (womens) http://www.yelp.com/user_local_photos?select=HLh3DpCqokiA6-scu35SEA&userid=IXdmrbRu0veA-OuaP0URwQ And grab some pineapple water, slather on some mango sun screen, and head out to the co-ed pool and jacuzzi to relax http://www.yelp.com/user_local_photos?select=HLh3DpCqokiA6-scu35SEA&userid=IXdmrbRu0veA-OuaP0URwQ There are not enough words to describe how *amazing* this facility is. The guys have the same set up as us ladies do... AND they have a co-ed infinity pool and jacuzzi as well with a bunch of huge comfy lounge beds. (sorry I didn't get a pic of these as I was enjoying my time IN the pool/jacuzzi lol) The staff is exceptionally friendly and knowledgeable. The facility is well maintained and very clean. Trust us... we didn't wanna leave!!! Kapalua Spa, you are *AMAZING*.

Love coming here while visiting Maui! The grounds are amazing and the amenities are just what you need for a spa day. They have a men's and women's lounge and a co-Ed outside area with an infinity pool, lounge chairs, and jacuzzi overlooking beautiful Kapalua. You can lounge all day here if you like and order food as well. My friend and I booked 60 minute massages outside in their private huts. The doors open up and there is beautiful greenery and gardens in view. My massage was good but it wasn't anything special. What I didn't like was that there was noise coming from outside it sounded like some kind of machinery or truck or something that wasn't peaceful at all. The last time I came here I didn't experience that. For my blissful massage a natural oil was applied to my skin there were 4 to choose from. Maile oil, ginger orange, vanilla, and there was one more but I can't remember the name. What I love about the oils is that they are all natural and made in Maui. Hot stones were applied and hot towels to help relieve my tightness in my neck. The women's lounge has natural Mamaki tea and dried fruit, water, and they had banana mochi mini cupcakes with furikake and arare on it. A local fave but if you aren't used to eating mochi or furikake you might not like it. I liked it because it was sweet and salty at the same time and had a nice light coconut cream. My favorite thing about this place besides the tranquil views is the hidden private oasis which has a hot soaking bath, a steam room, sauna, and cold waterfall walk way. This area is for women only and bathing suits are optional. It is very peaceful. There is also a gym you can use so you can work out either before or after your appointment. One of the top spas in Maui for sure.

Absolutely love this place! This is my second time here, so until I try another spa on Maui this has to be the best thus far. I live on the other side of Maui, so I make sure whenever I come to this side of the island I make it a day. Mommy needed a little get away and it was about time to pamper myself. I got the Body Bliss Massage with BO, he was amazing! Thank you Bo! I definitely felt like he melted all the knots of stressed I had by the hot stones that were in cooperated in the treatment. I felt like I was on cloud nine or maybe it was that Kava guava Juice they gave me if so it helped numb me out. After my treat I went up to the lounge area, equipped with coconut shredded snacks, fruits & tea. Downstairs I used the bamboo shower, got into the lil outdoor waterfall hot tub, steam room, and sauna; kinda wished the co-ed area has these amenities as well not just the infinity pool. Overall I had a an amazing time!

Liv was great! Highly recommend, very nice spa on the west side of the island. Definitely worth every penny.

My husband have traditionally visited the Spa at the Grand Wailea during our trips to Maui. Since we stayed on the Kaanapali side this time, our colleague suggested the Spa at the Montage. I was on the fence about deviating from what we know is good, but so glad we gave it a go! The spa is absolutely beautiful and impeccable. Plenty of showers so one doesn't have to feel cramped during peak hours. My husband and I had the couples massage and I would rate it top 5 best massages I've received. My favorite part was being able to lounge around at the private pool after our treatments. We order lunch and relaxed for a few more hours before heading back to our hotel. It was such a treat. It is on my list for our return trip in a few months.

This spa is incredible. The facilities are great and the staff is very friendly. I went to the gym almost every day on my 10 day trip and the facilities were always clean and the supplies (water bottles, towels, etc.) were always stocked. I didn't get any sort of spa treatment, but as a Montage guest you have access to the jacuzzi, pool, saunas, and relaxation rooms. There's also a store/cafe where you can buy various items like workout clothes. The cafe is open until 1pm and they will serve you at the spa pool!

This spa is fantastic! I loved my experience from the private open parking the Montage provides for spa goers. No going through the hotel and so convenient. Our attendant Paulie met us the "Aloha" that made us feel we were right at home. Her great smile and personality was beautiful! The facilities are beautiful and amenities immaculate. I made a 1130am massage appointment and arrived at 10am. So being able to use the saunas and pools was nice. Paulie offered us the lemon/cucumber ice water, teas, fruit and lilikoi bread that was to die for! She also said lunch is served from 11am in the spa which was a pleasant surprise. This was a great touch since some people intend to stay for the day. Then it came to my massage... Wow! The body bliss 60 minutes massage with Renata was absolutely amazing!! She really paid attention to the main areas I mentioned to her. I will definitely ask for her when I come back. If you're planning on a massage, make sure to book in the outdoor hale. It makes the whole experience more relaxing. The wind blowing the the bamboo and hale was therapeutic for the mind and soul. This is my new favorite spa! I recommend treating yourself to a whole day of pampering at The Spa Montage

I'm only giving 3 stars because the facilities are gorgeous. But my actual service was pretty embarrassing from a place like the Montage. The highlights for me were the pool, outdoor massage cabins and the beautiful facilities. By purchasing any service over $100 you can hang by an infinity pool that is exclusively for the spa. It's quiet and complete with a waitress to order lunch from. Note, they do not serve alcohol at this spa so don't expect to enjoy bubbles after your service. The outdoor massage cabins are stunning with double doors that stay open during your service so you can hear the birds and feel the breeze. Before my massage, I loved the fresh local guava juice and choice of scent to use during my massage. But that's where the luxury experience ended for me. I only get Deep Tissue massages so I signed up for the Spa Montage's 60 minute Island Body Rescue massage which is their version of deep tissue. My masseuse used very gentle pressure and fast movements across muscles versus deeper pressure to relieve knots, etc. When I asked that she use more pressure, she did it in a way that made me fear she would hurt me. It was very clear to me that she didn't understand muscle structure and how to release knots and tension. In fact, she never even attempted to release the many knots in my shoulders. Her haphazard pressure even left me feeling sore the next day. I've had many deep tissue massages and this was not how they should be done. I would expect the caliber of service at a place like the Montage to be top notch and done by well trained masseuses who understand muscle structure. For $215 plus an automatically added 20% gratuity, I was really disappointed. At least don't force me to tip the masseuse 20% when she majorly undelivered. Spa Montage, I wanted to love you but sadly cannot give a glowing review.

Holy smokes! This was the best day of my life. My husband and I came here as part of our honeymoon. We purchased the Maui Romance package, which included a coconut milk bath in a secluded outside spot, covered by beautiful plants. The sounds of nature were so beautiful and relaxing. We then had our couples massage which was also incredible! We purchased the Art of Spa which allowed us private access to the sauna, whirlpool, and rain shower. Definitely worth the extra money! We loved having the place to ourselves for an hour. Since we had spa services, we were able to access the spa amenities from 7-7. We stayed for most of the day! It was the most relaxed I have ever felt. The infinity pool, locker rooms, robes, slippers, and wonderful staff also added to our incredible experience. We paid $975 for the entire day including taxes and gratuity. It was expensive for us, but we think it was definitely worth the money!!! And we want to come back next time we visit Maui.

It was worth it, we just got day passes to use the spa facilities but it's so nice to just go to a place and check out mentally for a bit. They have an infinity pool and nice hot tub with loungers to relax it, they serve lunch to you if poolside if you want to order something to eat. The women's area there was a private hot tub with a waterfall and cold water shower next to it. Then you had a steam room and sauna. They had water stations and chilly towels ahhh I love chilly towels. The women's locker rooms was great they had nice showers, changing area, amenities. They have a room upstairs to hang out with snack and tea and a balcony with a view. I brought a book, took a nap, and moved around different pools. It was great, very clean, nice staff. I will come back.

I seriously love this place. So it's not often that I go to the spa twice in one weekend... But it did happen! My husband and I spent Christmas eve at the spa montage and it was fantastic! We arrived and immediately went downstairs to our locker room areas. Speaking of that: their locker room/women's changing area is really nice. It's really spacious and the lockers accommodate a lot of stuff. I had a nice dress as we were going out for dinner that night and it hung nicely in the locker without being scrunched up. There are clean white robes and slippers for use. The make up area/sink has just about everything that you could need when getting ready: q-tips, tampons, hair dryer, lotion, hair spray, Kleenex, etc. It's really nice to not have to bring everything with me to the spa! The shower areas are very clean and come with good smelling shampoo and conditioner. The pool/jacuzzi area is very nice and quaint. Lots of lounge chairs... Some in the sun and some in the shade. We had the whole pool to ourselves for most of the morning! Beautiful views all around! The eucalyptus steam room is probably my favorite. It's so invigorating and relaxing and awesome! I also love the sauna. There is a small relaxation room located upstairs and there are some small snacks available: Banana bread, banana chips, and granola. The staff is very accommodating. We ordered two açai bowls and they were promptly delivered to our chairs! They were super delish! I would say that this would be a super fun day for a group of girls or mother-daughter date as well. For $55 you get access to all of the above as well as the workout room! I came before with some friends and we had a blast!! Hope to see you soon Montage!

My daughter and I spent a simply wonderful day here recently! They have a wonderful kama'aina deal and I try to take advantage of it as often as I can. We checked in early in the morning after a hearty breakfast, and headed straight to the women's locker room to get changed. The locker room is spacious, has full size lockers where you can hang clothes for a lunch or dinner out, and plenty of room for anything else you might have brought with you. They provide robes, towels, slippers, hair dryers, curling irons, razors, sunscreen, and everything you might need to get ready once you are finished using the spa. We loved the huge mirrors and attention to details in the bathroom area. Everything we forgot was already there provided for us. After changing and getting situated we spent all morning and afternoon lounging by the pool, soaking in the hot tub, sweating in the steam room and sauna, and cooling off with cool scented towels in the bamboo rainfall shower. The grounds are lush and covered in tropical flowers, bamboo, and beautiful greenery. The infinity pool has lovely views out to the ocean with swaying palm trees below. We snacked on banana bread, tropical fruit trail mix, banana chips, and delicious hot tea provided in the upstairs relaxation room. The room is air conditioned with couches, magazines, and cold water making it the perfect place to take a break if it happens to be a hot day. My daughter also ordered a smoothie from the little wellness bar upstairs and it was really flavorful. After spending the day relaxing and lounging to our hearts content we headed inside to shower and get ready for a dinner out. One of things I found really helpful was the bathing suit dryer and bags provided to get your suit home. This was especially helpful since we had other plans afterwards. All in all this is a wonderful spa option on the westside, and I find it to be one of the best on island for the price and what is provided. We will be back soon!

Truly paradise! Four stars because the service wasn't 100%. It wasn't bad, but hitting certain marks aren't enough at this price point. 5 star service comes from A genuine place... does your staff and providers want to be doing what they're doing... are they truly engaged? You must create an environment to empower their passions allowing them to thrive and grow. We came in on a very slow day and it was difficult to make additional appointments. My nail service was good. Additionally, the massage was outstanding!!! Clean and well kept environment. Fantastic grounds... the spa does not have a direct unobstructed view of the ocean as the Spa Grande does, but on its own, a beautiful facility. The waiting area for treatments could use a huge makeover. If you're at the Ritz next door walk or take the transport van to The Montage... much better facility.