Cody Middleton
Google
I don't like to give bad reviews, and I like to give "mom and pop" businesses the benefit of the doubt, but we just didn't have a good experience here.
First, the flies were a constant nuisance. I'd say at least half a dozen of them. They were pestering us from the moment we sat down. Of course, they were really interested when our food arrived. I don't even want to know what the situation looks like in the kitchen. Health departments require restaurants to implement measures against pests and insects. I've eaten at restaurants across the Southwest and I've never before encountered a problem with flies.
Second, some customers came in the restaurant with a small dog on a leash. I noticed the leash said "service animal," but it didn't appear to be a real service animal to me. The staff didn't even attempt to ask whether it was a service animal or not. Pretty much every health department prohibits animals in restaurants.
When I confronted the staff about it, they told me "it's actually illegal for us to ask if it's a service animal," which simply isn't true. The ADA allows a business to ask 1) if it is a service animal and 2) what tasks is the animal trained to perform. One staff member said "I don't mind if they bring in their dogs since we're in the Arizona heat." A restaurant has an obligation for health reasons to ensure that only real service animals are allowed to enter the restaurant, and the staff basically admitted that they don't follow this part of the health code. What else are they ignoring?
I feel an obligation to file a complaint with the local health department, so I will do that after posting this review.
As to the food, it's not bad but not worth the price. It seemed like generic Sysco food. I'll give them some benefit of the doubt here because I don't know what their ordering options are like in the middle of the desert.