Ms Egg Tart
Google
A Perfect Hotel with Excellent Service and Location
I stayed at Space Hotel for about a month during my trip to Kuala Lumpur, and it was a fantastic experience. The location, cleanliness, comprehensive facilities (including a washer and dryer), and the staff's attitude all made my stay enjoyable.
Convenient Location
Space Hotel is close to Chinatown, making it easy to find delicious and affordable local food. It’s also near major tourist spots and transportation hubs like KLCC, the Kuala Lumpur Old Train Station, and KL Sentral. Whether I took a bus or train to other cities, I could reach these places in just 15-30 minutes. Additionally, its proximity to Central Market was a plus—I often bought souvenirs there, and since it’s near a post office, I could easily send postcards to friends. Overall, the hotel’s location made transportation incredibly convenient.
Comfortable and Well-Designed Capsules
The capsule design is well-suited for an Asian female like me. I stayed in a four-capsule room, which was cozy and had air conditioning. Since I’m not very tall, the stairs helped me climb into the capsule comfortably, and the space inside was surprisingly roomy with a locker for storage.
Great Facilities
The hotel provides a washer and dryer, so I didn’t have to go out to do laundry—very convenient! There’s also a coin machine to exchange bills for coins, which you then insert to operate the machines. I really appreciated these thoughtful amenities.
Exceptional Cleanliness
Cleanliness is where Space Hotel truly stands out. Unlike many public restrooms in malls or airports, the hotel’s toilets were always clean, tidy, and dry—something I particularly valued. Based on my observation, they were cleaned three to four times a day, and the facilities were well-maintained. The high standard of cleanliness definitely enhanced my stay.
Helpful and Friendly Staff
The staff were always friendly and responsive. Whenever I requested assistance or capsule cleaning, they attended to me within 2-3 minutes. The 24-hour front desk was also a big plus, making check-in and other inquiries hassle-free for travelers.
Handling Emergencies Well
There were two instances when the power went out unexpectedly. However, Space Hotel managed the situation efficiently—they repaired the electricity system quickly and even arranged for guests to move to another branch near KL Sentral if needed. Both times, the issue was resolved before 11 PM, so we could sleep comfortably with the AC back on. The staff kept us informed and provided clear solutions, which I really appreciated.
Final Thoughts
Space Hotel gave me a fantastic and affordable accommodation experience. After exploring the city all day, I always returned to a comfortable place where I could rest well.
I highly recommend this hotel to anyone visiting Kuala Lumpur!