Jhonny M.
Google
I rarely leave one-star reviews, but the service we experienced last night was genuinely impressive in how bad it was. From the moment we sat down, it felt like our server was personally offended by our presence.
We were ignored for the first 10 minutes while the server (Ximena C) was watching the béisbol game with friends at the bar. When they finally came over, there was no greeting—just a heavy sigh and a "Yeah?" as if we were interrupting their day.
We had to ask for attention three times..
The bus girl (Tania ) who took care of our table. She was incredible—incredibly attentive, kept our waters filled, cleared plates immediately, and was the only one who actually smiled at us all night. Honestly, she was doing the server’s job better than the server was.
It’s a shame because the food was good, but the lack of basic hospitality from the server ruined the vibe. If the management is reading this, please give that busser a promotion or a raise—she’s the only reason this isn’t a 1-star review!