Wonder C.
Google
I came here today and experienced quite disappointing service. I ordered a salad and the chicken sandwich for £13. The salad was fantastic, the sandwich okay but a little bland - lacking in flavour and texture.
I requested to the staff whether they could add a tiny bit of winter slaw onto my sandwich to add some crunch. I only thought to do this after I finished my salad, which I explained to them. I was told I had to pay for another salad (which is £6) to which I explained that I found the sandwich a little bland and want to save it for later and actually enjoy it. The waitress with blonde hair tied back proceeded to argue with me, claiming it’s not bland - and said I have to pay extra if I want more. I found this really inappropriate. I found the sandwich bland, and I don’t appreciate having the waitress argue with me and try to invalidate my opinion after I’ve spent money in your establishment.
Just to be clear, I was requesting for a small amount to be sprinkled on top, like the size of a dessert spoon. She then said “we have other customers to serve” which I found incredibly rude, as I was also one of their customers. She proceeded to angrily dollop a spoon of salad on my sandwich with a lot of attitude. I feel like this kind of behaviour is so uncalled for. I was making a very small and reasonable request after spending £13 in your establishment, I asked politely, and to be met with such unkindness is so disappointing