Spirit Ridge - The Unbound Collection by Hyatt

Our stay at Spirit Ridge was incredible from start to finish! This resort was everything we could have hoped for and more. The villa was very clean, comfortable, and centrally located. The kitchen was well-stocked with everything we needed. The staff was attentive, and anticipated so many of our needs. When they heard that we were celebrating our wedding anniversary (with kids in tow), they delivered champagne and chocolate strawberries to our room as well as a whole basket of snacks and candy for our children! The hot tub and workout space were excellent. We will definitely be back in the summer for the waterslide!

Fabulous resort by Hyatt. We had room 438 by request. Reception was great as was maintenance. The 2 bedroom suite was recently renovated and exceptionally clean. I would suggest a top floor unit so there is no noise from above, but sound transfers from the neighbours if they are inconsiderate. The living room and kitchen are a little small but we were only 2 and it was perfect. The electric fireplace was very realistic and comforting, The location was close to restaurants and pubs, and there was a heated pool and hot tub. Also heated underground parking and elevators. I would strongly recommend this resort.

Initially, I was very excited about staying here. When we went down to use the adult pool it was closed. We went to the other pool and it was filled with an entire kids hockey team. We were unable to use the pool or any other common space because it was taken over by hockey teams and unsupervised children. I was really disappointed because we originally booked for a relaxing resort experience but were unable to utilize the amenities. When we called the front desk we got a non-chalant response. Not worth the money I paid. Better off going to sparkling hills for a relaxing experience. Will not be back.

We stayed for 4 evenings at the Spirit Ridge and had a wonderful time. The first evening was a little sketchy as we were celebrating our anniversary and asked for a quiet room ... Instead we were given a room right next to the elevator and next to the outside deck where a huge wedding was taking place -- it was anything but quiet. The manager did apologize and they said they would patrol the area to make sure it was quiet after 10pm. The remainder of the stay was wonderful and we even extended an extra night. We enjoyed the pool and hot tub in the early morning and bought a box of wine from their excellent winery. We're sad to go, but loved our room, lakeside view, and large room with full kitchen. Thanks for a great time, we'd definitely stay here again when we are on Osoyoos!

We Stayed November 9th & 10th 2025 The reservation process was easy (I actually got to speak with a human that was onsite) The room was perfect! Great bed! Oh and the Pillows wer AWESOME! We ate on-site at The Fish, The Bear, The root and the Berry both nights and it was Excellent! I saw the Ribs get delivered to the table next to us and it looked amazing (the man who tried to eat it all but couldnt confirmed it was great) And yes I enjoyed the pool hot tub and steam room a few times - Did I mention they are open all year? We HIGHLY Reccomend this resort!

Beautiful resort, with stunning views, fantastic amenities, and great staff. The rooms are wonderful, with high end finishes and one of the most comfortable hotel beds I've ever slept in! We were here in the off season, so the Cultural centre and some businesses were closed, which was really unfortunate, but the area was beautiful!

We loved our stay at Spirit Ridge Resort! It’s the perfect place for a getaway, offering great amenities and service. The spa was clean and reasonably priced, the adjacent golf course boasted impeccable greens, and the Nk'Mip Desert Cultural Centre provided a truly interactive experience we both thoroughly enjoyed. Even the resort restaurant delivered on great food, and we plan to return. A special shout-out to the staff for making our 3-night stay comfortable; they quickly and easily facilitated a room change due to noise from a wedding, which was much appreciated. We will definitely be back!

UPDATE: business response below claims their system doesn’t allow 3 bed + sofa room booking for 8. This is simply inaccurate. See attached. Not designed for large groups! We stayed here quite a while ago (June 27-July 1 2025). Despite our attempts to resolve our concerns directly with management, their lack of responsiveness leads me to writing this review. The room services here were no different than an Airbnb. We booked and paid for 8 people, but found that the only bed space prepared for us accommodated 6. Having to prepare the pullout sofa ourselves at a “luxury” hotel (which included additional fees for each individual) was disappointing. The pullout resulted in insufficient space to move about the room and access the balcony. Each day we’d request cleaning services and would be assured that we were heard; that the room would be cleaned. Yet, each day we’d come back to an untouched room. No fresh towels, no made beds. What was most upsetting was being mislead over and over. The aspects we did enjoy: Golf cart service down to the beach with private access to a section with beds. Well kept hotel grounds and a nice pool area. Note that the highlights of the stay were from times spent outside the room. Looking back, I wish I’d booked a short term rental for a group this size. Edit to response below: The system DOES allow the booking of the 2 bedroom suite for 8 adults. There was sufficient sleeping space, just not enough to access the balcony + we had to prepare our own pullout bed. See confirmation #21077160

This was my first time to be in Osoyoos. We came here for my son's hockey tournament. This hotel was a host hotel for the ice rink, so we were required to stay here. The hotel itself is good. Like its name Resort & Spa, it's a good place to stay to enjoy the hotel facilities like those resort hotels. We got a one-bed room suite with a full kitchen. The highlight of this suite is the laundry set, a small washer and a small dryer. Since my son plays hockey and becomes stinky with his jerseys, it's a lifesaver to have this set in the suite. I actually did my laundry twice a day to make sure that my son got freshly washed jerseys for his next games. The next amazing thing is the fully equipped kitchen. They prepared everything you need in the kitchen, such as pots, pans, baking pans, plates, bowls, cups, glasses etc. We did purchase some groceries and cooked in our unit since there were not many restaurants in the area. We were also able to reheat the leftover food from the restaurant properly to enjoy. The bathroom is huge and has both shower and bathtub. While it's nice, it's a pain when we have 3 people in this unit. When one person is using the bathroom, other people will have wait. It would be nicer if they could arrange vanity and toilet separately. The staff was super friendly and helpful. I don't have any complaint. Although everything seemed nearly perfect here, I noticed that one of the dining chair was ripped seriously. Ugh! This made me remove one star. Otherwise, I do like this place and would like to come again!

We had an amazing time staying a Spirit Ridge Resort. The property is absolutely gorgeous and our stay was very comfortable. There is a few things to do at the resort which include a great restaurant, a winery, a desert cultural centre and a golf course. It is a short drive to town. We definitely will be back again next time we visit Osoyoos. The staff were all amazing too.

This resort, while nice, is still working out a few kinks. If it wasn't for the poor service, they would have earned 5 stars. Nice, well-appointed rooms. Two full bathrooms in our suite and a fully outfitted kitchen and BBQ (not that we used any of it). Two large pools - one for adults only. Two fitness rooms (only one was fully outfitted, the other was severely lacking). A little cafe style restaurant with some essentials (like ice cream, lattes and shampoo). One full service restaurant that was expensive with delicious food but HORRIBLE service. The golf course is also very nice for the price tag ($33 for 9 holes) and is comparable to courses that charge twice as much. Now the bad: - Upon checkin, they tried to give us a room with two kings and a pull out couch. Our reservation had a king and two queens in the second bedroom. At first, they refused to fix it (or even look at our reservation confirmation that we printed out). The woman at the front desk was downright snotty and rude. The manager who came to the desk barely spoke to us and spoke to the rude woman who repeated most of what the manager had just said within ear shot. - On our first day, we were out on our balcony, with the privacy sign on the front door. A maintenance man suddenly appeared at the door from our suite to the balcony with a filter for the AC. First, the filter he removed looked clean. Second, he didn't apologize. Third, I don't really care. In another circumstance that could have been horribly intrusive (like if I, a woman, had been there alone and a strange man stepped on to my balcony or I had been coming out of the shower). The only note of caution I'll give overall, the prices for food and coffee and all that is a little steep and not quite justifiably so. But overall, very pleasant stay.

Where 2 begin?! Restaurant is very expensive, breakfast has weird selections, (eggo waffles for $12?!) tea came in a press with enough tea leaves for 8 pots - yuck. We had a room which only had a view directly onto the full new & entire phase 2 full of constant construction. The crews begin at sunrise, and so does the noise! Then at sunset they TEAR out in their 4x4's like a drag race circuit. Checking out was a NIGHTMARE. The "duty manager" Tina was completely rude, utterly snotty, totally discourteous, ill-mannered, disrespectful & impolite. We were quoted $215 for the room WITH $100 food/spa voucher. We were charged $345 for the room AND all our food charges PLUS a further $100!! Over $1K for what was suppose to be $430. Be very careful with your bill - they refuse to break it down with all the charges, taxes & hidden amounts. Every question we had was dealt with a disgusting & rude remark, no eye contact (like we were undesirables) and she walked away from us in mid-sentence 3 times AND would help anyone else that appeared, even when we were in mid-sentence. The rooms are nice but totally not worth the prices considering no views, the construction, & noise. Even 'if' we had a lake view, I would never stayed for $345/night. (BTW- when we arrived, hotel DID NOT EVEN HAVE OUR RESERVATION! should have been our 1st clue to leave immediately~!)

Just had an amazing two days in this resort, winery, native cultural centre. Oosoyoos is a small town and there aren't alot of pretty looking places to stay, Spirit Ridge provided a wonderful little getaway for the my weekend. It's a large resort with time share options situated in the desert. The resort included two pools and hot tubs, waterslide, NKmip winery (the only native owned winery in N. America), it's own beachfront, a golf course, a RV camp and a few restaurants ranging from fine dining to beach shack. We got the one bedroom suite which when we booked was only $10 more than the regular one bedroom. All the rooms included a full kitchen and a bbq, very handy considering most of the food in Oosoyoos was horrible, aside from fancy winery dining. The first night we just bbqed and ate on the vineyard facing deck and hung out in the pool with just breathtaking views of the lake and the vineyard. The next day we wandered down to the beach and rented a kayak for $30 for a half day. Hung out in the beautiful sunshine, paddled back to the beach shack from a quick beer and back out again to the lake. This morning we visited the desert cultural centre. The admission was $12 and for Spirit Ridge stayers, an extra 15% off. Included with the admission was a beautiful desert trails. I thought it was well worth the money, the staff was wonderful and helpful, this lady even brought out a snake for the ppl to hold. The only iffy part of the stay was our $2 DVD rental. We were told upon check in that there were DVDs available to borrow and was charged $2 for it at checkout. Not a huge amount but it was the principle of it. Another sad thing was a frog came in the hot tub this morning and died on us. Very disturbing image of Kermit being swirled around by 40C chlorinated water. RIP =( All in all, I had a wonderful experience at the Spirit Ridge and would go back in a heartbeat.

My first time in Osoyoos, and what a great time it was! We really wanted a getaway where the family (and dog!) could spend some time together, and kick back. Spirit Ridge was the perfect getaway for such occasion - we had a 2 bed 2 bath with a fully stocked kitchen & (electric) bbq on deck which made for great nights full of cooking & laughter. Our place over-looked the golf course where we could comment & watch the players (mostly) struggle, and sometimes succeed! We did not try any of the restaurants or spa facilities - most of the time was spent at the pool (yay there is a nice quiet pool alternative away from the kiddy's!) and playing ping pong. The staff were all very friendly & helpful. We had an issue with our air conditioning and they continually apologized & were quick to respond and repair. The cultural center was really great & well designed. We also enjoyed the horse back riding found just down the pathway - into the rattle snake sanctuary! Views were amazing on this ride. I definitely recommend this for a family getaway or some R&R. We also got the mid-week rate which made it really affordable for 5 people (+a dog!). There were some great wineries not too far away as well which just added to the activity list. I would definitely return!

I have coordinated conferences for work here twice. The staff were super helpful. Our guests came back with good feedback. Headache free experience, administratively effortless. I like to support first nations business so the decision to stay here was easy.

We spent two nights at this lovely location at the end of July. The weather was superb. We were there to celebrate our daughter's birthday and tour some of the local wineries. The accomodations were comfortable and adequate but the necessities such as dishwashing soap weren't anywhere to be found. The restaurant that was attached to the Inkameep winery had an astonishing view and ambience but it had to rank as the worst eating out experience our family has ever had, We arrived before sunset and noticed the place had quite a few empty tables. Nevertheless we were asked if we had reservations and made to feel almost as if we were imposing. Three of our expensive and unpalatable meals arrived after a wait of over an hour. At that point the waiter confessed he had not remembered our son's order and when reminded, promised to bring it right away,,,,that took another fifteen minutes. All of our meals we overdone and poorly presented. Several of the tables left without getting service. When I asked who to complain to I was given a card with a contact address and promptly sent off a letter of complaint. There has been no acknowledgement. If you decfide to stay, eat in town, there is good food and service to be had.

Stayed for 5 nights during the Ironman Canada event in August. Facing a challenge of finding last minute accommodations prior to the race, we discovered Spirit Ridge on Expedia, and we couldn't have been happier. Got a great rate (and I mean really great), and they upgraded us to a two-bedroom suite upon arrival with a large balcony, full kitchen and washer/dryer. All the staff were extremely helpful. Can't offer too much information about the private beach area, the restaurants, or the winery because we spent most of our time dealing with race preparation in Penticton. However, we found the resort very relaxing and a nice antidote to the craziness of the Ironman. We extended our stay an additional day to enjoy the area and were not disappointed. I only give the resort 4/5 stars because of two facts. First, the rooms are spacious and comfortable, but the furnishings are kinda cookie-cutter (think Ikea, not Four Seasons). Second, the golf course leaves a lot to be desired. Very short, only nine holes, no bunkers, and not very challenging for a better golfer. That said, the course would be perfect for a family outing.

A wonderful spot with great staff and amenities, a nice Executive 9 Golf Course, two pools (one adult) a SPA, Desert Centre, and a number of restaurants. Wish we could have been there longer to take advantage of more of the options. We were up from Houston Texas, visiting our Vancouverite daughter who surprised and joined us for a great two days in the region. The Spirit Ridge property is gorgeous when we arrive we were greeted with a nice glass of Pinot Noir while we checked in and Deryk gave us a full run down on the facilities. We settled into our lovely suite overlooking the first hole of the course with the spectacular, ever changing hillside as the panoramic backdrop. The suite was meticulous. Off we went for a stroll and tasting at NK'MIP and then a nice glass of wine on the deck overlooking the vineyard. Then a nice walk through the vineyard to the lake. We scoped out the pools and wished we had a couple more days but our goal this trip was visiting Wineries. I was however, impressed with all the facilities and programs for kids, stables, helicopter and more. We will definitely be back. To top it all off we were checking out on July 4 and Deryk made a point of sending us off with red, white and blue cupcakes... what a touch