Meredith V.
Yelp
This place is a joke. We showed up FIRST IN LINE on a Thursday morning and proceeded to wait there until the Russian staff at the front desk were able to figure out the credit card machines. 10am came and went, as well as people paying with cash, as we stood there, with zero feedback or status of what was going on. Finally after standing there for 15 minutes, they decided to try the credit machine again and it worked. The rope was still up so we jumped over it. The workers still hadn't gotten around to opening up the park! Unbelievable. This was a sign of things to come...
Lockers are coins only (no cards, obviously). The layout of this place is completely disjointed and scattered, which makes navigating around a complete pain in the ass. Nothing was ever clear, from where the lines began, to which ride led to which set of stairs, to which rafts to grab for which ride. And apparently some rides are "double tubes only", which isn't evident until you reach the front of the line.
The main attraction at Splash Mountain is called, "Aqualoop", "Hailed by Popular Mechanics as the #1 waterslide in the country". Yeah, okay. It is the tall, orange tower and we immediately head there and are stopped by the attendant saying that anyone wearing ANYTHING pierced cannot go on the ride. I have my ears pierced, which would have been easy enough to remove, but I also have my tragus and rook pierced. I can't take that out! And I reckon most females have their ears pierced and were unable to go on this damn ride because of this unnecessarily conservative rule. I observed the line at this attraction and noticed it was close to empty THE ENTIRE DAY. That's because no one is authorized to ride the damn thing! I'll take my chances, I mean seriously. That's ridiculous. So my boyfriend went on and I did not.
We went to go on the other large, green tower next to it and after getting all the way up, the rude Russian worker waited until it was our turn and scoffed that only double tubes were aloud. And then chastised us while pointing at the small print on the ride's description: "Read!" Wow. You think you could have mentioned that while you sat there and watched us with our single tubes the whole time we were up there? My boyfriend dragged them all the way down the tower and came all the way back up with a double tube. Waste of time.
Basically, the trend of the day was incredibly rude and indifferent service and attitudes from the workers at this park. We literally caught some of the guards asleep, which really questioned their capability of SAVING LIVES. The wave pool was violently choppy, resulting in nausea, and there were a few dud slides but otherwise, we had a good time.
Overall, the owner of this park must be a real hard-on, dictating HOW visitors can ride the rides to avoid the smallest amount of liability. I'll ride my tube the way I want. I'll choose to use a single or a double tube. And I'll keep my damn earrings in if that's the risk I want to take. Jeez. For $40 a pop, this place needs a serious staff overhaul and new management. Bye Felicia!