SPOONS - Southend

Service horrible bowl was pack full of granola and blueberry, extremely too much topping the lady was very rude. It was way too much peanut butter. It was disgusting. I will never eat here again. I will never buy anything from here again smoothie king, for the Win.!!

Tried to give this place another chance, but the experience was just as bad as before. Both the Uptown and South End locations serve bowls with way more toppings than açaí, making them feel unbalanced and not worth the price. The employees are consistently rude—especially the blonde girl, which many other reviews mention. On top of that, the South End location has a strong mildew smell. It’s clear that none of these issues are being addressed, so I won’t be returning.

I used to come here all of the time but the past couple of times they keep forgetting to make my bowl correctly. I understand mistakes happen but for the price the bowls are I would like everything in it that’s supposed to come with it. I always get the sugababy, no granola. I am always missing the banana. When I pick up my order I have no time to look over it as they tie it in the green bag tightly and I am rushing to get home so I can eat my bowl before it melts. I miss when they used to have the freezer bags. But this is a shame that I keep missing parts of my bowl, especially because any add ons is pricey.

I’ve seen this place many times and finally went. I got the DJ Queen B and I was a little skeptical at first at the thought of eating peanut butter with fruit but I was pleasantly surprised, it actually added a nice bit of flavor. I usually go to tropical smoothie for my bowls but for $2 more I can get a bigger one from spoons. If you like smoothies I recommend trying this one.

I’ve been a loyal customer of Spoons for quite some time and typically order the same thing during each visit. While I appreciate the staff’s willingness to correct mistakes when pointed out, I’ve experienced a recurring issue with my orders being incomplete or incorrect. On at least five occasions, I’ve had to remind the team that my order was made wrong. Although they’re eager to make things right, this ongoing problem is becoming increasingly frustrating. I value the service and enjoy the food, but consistency and attention to detail need significant improvement.

They always do a great job here! If you order ahead in the spoons app, bowls are ready pretty quickly. They always pay attention to any add ons and are sure they’re included.

Just paid $12 for a bowl that was half filled 🤦🏼‍♀️ Unfriendly staff that acts like you’re inconveniencing them.

It was a cute spot. The pricing was a bit much compared to other açaí bowl places. Will go again if I am on that side of town.