Sport-Hotel Victoria

Horrible value for money - never felt so unwelcome Positives: clean rooms, great location in city centre Negatives: dated rooms; basic outfittings; staff is untrained and extremely unfriendly (except the cleaners); if you want your towels changed they charge 30CHF; checkin closes at 4pm, bathroom fan VERY loud and non-functional. We just hated every minute, mainly because we were treated with such condescension….

Vanessa, the receptionist, was incredibly welcoming and helpful. We were pleasantly surprised to find that our room had been upgraded without prior notice. The location is fantastic as well! The breakfast was nothing special. The restaurant had good soup.

I have come many times to have lunch at the hotel, it was always a very good experience, delicious food, friendly staff, reasonable prices and everything very clean. The last time I went on 12/28/25 it was horrible.We ordered a fondue and a fish and chips, the potatoes were frozen, the bread was not fresh and it took them 1 hour to give us the food. What a disappointment, it was my favorite place but something happened that the quality of the place went down. a shame

Great family boutique hotel in an excellent location, just in the main middle of town.| |The Room was large for one person and spotless, had all the amenities more then I needed.||Just 5 min walk from Gstaad train station, in the center of the main street, near everything.||Breakfast was the tasty and fresh, warm drinks to warm up everyday before going out to a snowy day :-)||Bottom line - A high Swiss quality of hospitality, It was great visiting Gstaad and staying at Sporthotel Victoria.||I truly recommend 11/10 :-)

Back into the future! 80s style hotel in central Gstaad. Perfect for a short stay can’t get more central. Nothing fancy but clean and comfortable

Great location, right in the city centre and close to all good restaurants. Free parking on site for 4 vehicles. Public transport is at walkable distance. Staff is very helpful and extremely friendly. Their restaurant is one of the good restaurants in the area. Our 10 month old baby was taken well care of. Decent breakfast menu for the area. An extremely well deserved 5 stars.

I had a lunch in this restaurant and ordered a funghi pizza. Not recommendable! The champignons was not fresh, instead the pizza came with already cutted mushrooms from the can! Food from the can in a restaurant? As I complained, the staff isn‘t interested at all and just said that they do the pizza like this and at least they roast it first in butter. And before serving he made a joke that Italians wouldn’t eat pizza with pineapple. I think Italians wouldn’t eat pizza with mushrooms from the can neither. No declaring what mushrooms they use, no excuse from the staff, no providing an alternative, no charging less for the mushrooms. What a bad service! The pizza was maybe not too bad but champignons from a can is an absolute no-go!

We had a wonderful time in the hotel. Location and breakfast is fantastik.