Jude
Google
Categorically the worst online shopping experience I’ve ever had.
Like many other reviewers, I placed an order for shoes that needed to be returned due to sizing. I contacted the store in advance to notify them of the return—no response. They then refused to receive the package. It was redirected to the post office, where it has remained uncollected. I’ve let them know numerous times that the package awaits collection and yet as of today the package remains uncollected.
I sent multiple emails and DMs—none of which were answered. Fortunately, I was reimbursed through my credit card company. According to the tracking, the shoes are still sitting at the post office.
Unless you are absolutely certain that what you’re ordering will fit and you’ll have no reason to return it, do not, under any circumstances, order from this store. They will not respond to you. They will not engage, even when contacted by your credit card provider. Buyer beware.