Shaun H.
Yelp
In general, the products themselves are decent and sometimes there are occasionally great deals to be had.
However, in my 44 years of life this is the only grocery store where you're expected to bag your own groceries. I know that this may initially sound like a petty complaint, but the uncomfortable feeling I get from the looks they give me and the matter-of-fact tone they carry on with about bagging is the only thing that makes me not want to shop at that location.
Now, I kind of understand during the COVID era that this may be a thing, except that even then they have to touch every single item to scan them which then forces you to touch them immediately afterwards to bag them. Where otherwise you would just have to grab the handles of the bag. But, they already had the anti-bagging mentality, preCovid.
And instead of acknowledging that their standards for bagging for the paying customer are very different than just about any other grocery store, they instead just start sliding the products to the end of the counter as if anything else would be US disrespecting THEM, and give you a look like "you gonna hop on that?" It honestly feels like an employee started the mindset of not bagging, and then has somehow convinced the rest of the employees that, "we are people too and we should take a stand on bagging." 80% of the time I shop there, I spend over $100. Having my products bagged seems like something I shouldn't even have to think about, especially since the standard has been, and is, the opposite everywhere else (as far as grocery stores are concerned). Is it not technically in their job description? Does Sprouts purposely do this differently, or is just a cliquey thing the employees have decided to do at just this Sprouts? Their checkout counters have the bagging option right next to the scanner, so it seems like it was meant to be used at some point. I've always understood it as basic costumer service.