Sebastian P.
Google
The absolute worst hostel I've ever stayed at in my entire life.
I arrived at at around 9 in the morning and I'm aware that most hostels do not allow checking in before 2-3 in the afternoon because they have to get the beds ready etc. Fair enough, I have no problem with that. What I (and most other people) DO have a problem with however, is when a place charges GUESTS money to leave their bag(s) just sitting in a room before checking in (or after checking out).
Explain to me exactly what resource of yours it uses up, for me to leave my bag(s) inside a room. Literally no other hostel I've ever been to (and I've been to many) has ever charged me or any other guest money to leave a bag just sitting in a store room so that you don't have to carry it around everywhere before checking in or after checking out.
It's not like I'm just some hobo off the street who wants to dump my stuff in there. I'm actually paying money to stay in your establishment, which should automatically entitle anybody who is staying there, a place to leave their bags before being allowed to check in.
I went down to the bar on what was meant to be my last night here to use my "FREE BEER" voucher and took a look at what was available on tap and ordered a pint of Stone & Wood, just to get that little taste of home again after two years of being away. I then handed the Aussie bartender chick my voucher who then told me that I couldn't get this beer with the voucher so I said "What do you mean?" and she said that you can only get a half pint of Foster's (one of the worst beers in existence) or a half pint of cider with it. So I just said "But it says here "Free beer". Where does it say that it only entitles you to either one of those two drinks?" and she just replied with "Those are just the rules", so I replied with "Why don't you print that on there then instead of just the words
‘FREE BEER voucher’?". Then this other 21 year-old looking white chick with black hair behind the bar with an attitude who I wasn't even talking to said to me "Maybe you should ask what the T&C's are", to which I replied with "Do not tell me what I "SHOULD DO". I'm not obliged to do anything. You printed the words "FREE BEER" on your vouchers, so YOU as a business should be more specific with what you sell and/ or give". So I just paid for the pint of Stone & Wood after all that, then had a few more drinks.
I went out to the front door because they close the door between the bar and the lobby after hours and tapped on what I thought was the button for the main door on the stupid app you have to download and tried to open it but it wouldn't open, so I gave it a little jiggle and then the brain deficient chav at the reception started going off his fallopian tubes at me just for failing to open the door. He then came over, opened it and started challenging me, even after I apologised and said that I accidentally tapped the button for the wrong door, but he started acting like he wanted to fight me, so being the bigger mature person I am, I just tried walking away from a potential fight but he then grabbed my wrist and pulled me towards him and told me that he was kicking me out of the hostel, regardless of me not even posing any threat. He also said that he would REFUND me for the remaining day(s)/night(s) that I was meant to be there, which never happened. So there he was, going off like a sheikh seeing somebody eating pork and forced me to go and pack up my bag and get out. He literally pushed me up the stairs, turned the light on in my room and yelled while everybody in there was asleep, telling me to hurry up while I was trying to be quite and not disturb others who were sleeping out of pure courtesy and respect, unlike him. So then I was kicked out in the middle of the night for no reason whatsoever with absolutely no place to go and even after I left and was waiting outside for a bus, he came outside and continued to hail abuse at me. It literally took me ALL night, until 6 in the morning to find another place to stay.
I'd rather go to prison than stay here again.