Raji Wahidy
Google
I had a decent experience at this hotel. First, the breakfast is absolutely horrific. For a nation that is known for having great food, the offering was very commercial and tasted quite dull. I skipped all breakfast after my first day. They need a new chef who can offer authentic local food. In-room extras are non-existent. For a hotel of such prices, they should at least have a bottle of water in rooms. This is the norm across all hotels that I have been to. The staff communicate that they only do so for the first night and then you are expected to bring your own. Talk about missing the basics. The rooms were decent yet clearly the bed covers were not replaced every day as some had stains on them. Overall, the service staff were OK. I have seen both professional and unprofessional behavior. Other that, the location is great as it is in the heart of the old city of Jerusalem. Would I return back to this hotel ? Nope.