St. Mark's Hotel Bengaluru , a member of Radisson Individuals

We loved our stay at the St. Mark's earlier this month, especially due to the incredible staff! We got there close to midnight, and they were so quick to help and make sure we had everything we needed, even so late at night. A special shoutout to Deepak, Thukaram and Masood (Apologies if I misspelled your names!) who were always there to greet us and help! The dosas in the morning (try with the tomato chutney!) were very good so definitely get one at breakfast! The location couldn't have been better, and just about everything was in walking distance. All in all, it was such a great experience and we really enjoyed our stay.

I would really recommend the hotel. The entire hotel is really clean and the rooms have good AC which you can adjust. Really comfortable high thread count bedding and towels and all the furnishings were in great condition. The rooms were cleaned daily and fresh waterbottles supplied. Despite the location in the centre, there wasn't much noise from the traffic. The breakfast was great, although there could have been slightly more healthy options available. All the staff are really helpful and the service was impeccable. Easy check-in and check-out and very professional reception staff.

From the moment we stepped into the hall we were greeted by a delightful member of staff who assisted us in every way possible. Our rooms were ready as requested so we could shower after our long journey from Europe before our super massage in the hotel's spa. The buffet lunch was excellent value and the staff were constantly available for any request. We also dined in the hotel and the buffet breakfast was very good. We finally had supper in the bar on the first floor and the food was delicious and very reasonably priced. Our rooms were comfortable and the shower was enormous. The numerous staff were charming and incredibly helpful. Can really recommend the hotel for value for money and feeling like home after only two days. Thanks to all.

I am very disappointed with the way we were treated during our recent stay. We stayed at the hotel for three days and had a paid late checkout, which was officially approved. To avoid any delay during checkout, I ordered food in advance so we could have dinner on time and leave smoothly. When I informed the manager, Mr. Masood, about this, he responded in a very rude and unprofessional manner. Despite us paying for the late checkout, he did not allow us to have the food either in the lounge or in the room. His behavior lacked basic courtesy, hospitality, and proper guest handling. As paying guests, we expected respectful communication and reasonable flexibility, but instead we felt disrespected and poorly treated. This was a very unpleasant experience and far below expected service standards. I hope the hotel management takes this issue seriously and ensures better training in professionalism and guest relations.

This was the best experience of Bangalore! |The breakfast and lunch were some of the best dishes we had in India. So much variety and the live counter omelettes and dosas were some of the best! Our little boys loved the staff so much they were on first name basis with them. ||And the staff showed us so much care, attention and warmth!

We stayed at the St Mark’s Radisson for 4 nights. The rooms were clean and spacious, and the breakfast buffet was very good. The buffet was mainly Indian food, but there were options for Westerners. It was possible to order an omelet of one’s choice. Yogurt and potatoes were also available. The front desk staff were all very helpful. A man whom we assumed to be the manager, ordered a roundtrip train to Mysore for us, at no extra charge. Later the front desk brought to our attention that we had been charged accidentally double the rate for our rooms, and the overcharge was corrected on our credit cards. My travel partner and I cannot say enough good concerning St Mark’s Hotel.

I stayed here for about 3 days. It was a pleasant, well organised, and smooth stay. The staff were heedful of all requests we raised. We used both restaurants in the hotel, both exemplary. Buffets have a good spread and variety. The management have the pulse on the guests, and are always present to help. ||A couple of highlights - an invite to the cocktails on the open air top floor, spacious rooms and the classy accessories, and the excellent spa.||The location is central and well connected. I would stay here again if needed, and would recommend to others as well.||One suggestion - I think you should have a store. I was eager to buy a bathrobe because it is of exceptional design and quality.||Kudos to JP Menon and Amudha for their hand in achieving this.

Letter of Appreciation – St. Marks Hotel, Bangalore Dear Management and Staff of St. Marks Hotel, I would like to express my heartfelt gratitude for the wonderful and warm hospitality I received during my stay at your hotel. After spending two delightful weeks at St. Marks Hotel, I can truly say that every aspect of my stay was exceptional – from the clean and comfortable room, to the rich and delicious breakfast, and most of all, the attentive and ever-smiling staff who were always ready to assist with any request. Your dedication to service and attention to detail made my time in Bangalore truly enjoyable and memorable. Thank you once again for making my stay so pleasant and comfortable. I look forward to visiting again in the future. With sincere appreciation, Israel Perets October 18, 2025