Stadthotel Goldenes Schiff | Bad Ischl

We have been regular visitors to the Hotel Goldenes Schiff over the past 5 years. The hotel is very well located being only a short walk from the railway and bus stations and is located beside the river close to the town centre. The rooms and facilities continue to be excellent. The decoration and furnishings in our bedroom had been upgraded since our previous visit. Our room was spacious and clean with a small balcony overlooking the Traun river and Katrin mountain. The breakfast buffet is excellent with great choices of hot and cold dishes. The hotel bar is busy but we were always able to get a seat either inside or outside beside the the river. We have found all the staff to be very helpful and friendly but special mention to Anna in the bar and Annette in the breakfast who provided exceptional service during our stay. Overall, the hotel is modern and comfortable with friendly and helpful staff. Recommended.

Grreat view from the room, where i can see the stream running from the balcony. Breakfast was great with wide selections.

Courteous, welcoming staff. Large room with space in the refrigerator; nice couch and arm chairs. We enjoyed the small balcony over-looking the river, with view of Leharvilla(Museum) directly across. Central location. Bag hold lockers in the lobby. We used Bad Ischl as home base for day trips to Lake Halstatt and Lake Gosausee. Room rate includes use of spa; and access to neighboring hot springs. They also provided discount tickets (better than Senior Discount) to Katrin Seilbahn (highly recommended 15 min gandola to top of the mountain - what a view!). Good breakfast; just needed staff to replenish the buffet quicker, after the tour group swooped in and stripped some of the trays clean. Kind of an odd entrance off a side street; use Google Maps.

Good points: |The location is central, close to cafe Zauner, Lehar Villa etc. |Aircon! Many Austrian hotels do not have aircon despite hot summers but this one has an individually controlled aircon that works. |Bad points: |The shower is hard to change from bath tap to hand held. Look carefully at the picture on the wall. The sink tap temperature is hard to control. The taps need changing. The bathrooms need upgrading. Tub shower combo hard to get out of. The towels are lousy and thin and the floor mat was like a hand towel. So one of my party slipped and fell. |The hotel room curtains are not blackout. Just a thin cloth. Add a proper lining it doesn’t cost much! So bright early in the morning. |Pillows are so flat they collapse into nothing. Provide a proper pillow with firmer stuffing. |The front desk staff has a tendency not to look up or greets guests when they pass them in the lobby. Let alone say hello first, welcome or break a smile. Need to send them to charm school. Upon checkout the woman didn’t ask for the keys back. Later when I was getting my luggage she said “You are room …, the keys are missing.” These are the simple card keys most hotels just don’t ask back for.|That is not the right way to phrase it. She should have said “Sorry I forgot to ask for the key back. Do you have it?”. I returned the one I had and the other was in the room. That was after I stayed 4 nights. So petty and rude. |The breakfast has nice croissants but the eggs are badly done. The cereals are mostly too sweet. Have some low sugar options.

Excellent service, a comfortable and modern room with good air con, friendly bar and restaurant staff, a wonderful river-front terrace for a glass of Austria white before dinner... what more could any guest ask for?! Breakfast was really good with a great selection of hot and cold dishes. The dinner menu is a little limited but what they do have is tasty. We would happily return

We had a great stay rooms very clean and tidy with great breakfast and great staff sad to be leaving

Great hotel with a good restaurant, traveller can grab a bite before or after checkin

Very nice hotel with friendly staff！Nice breakfast and free sparkling water