Stamford Grand Adelaide Hotel

Always a beautiful stay, the rooms are clean with a stunning view. The food was delicious, the pool and spa were relaxing and it's in prime location to parks, ice cream, other restaurants, the beach ect. Our favourite place to stay! Can't wait for our next night away!

Obviously trades on its location and proximity to the beach. This hotel needed a renovation 10 years ago, and charges exorbitantly despite this. You pay extra for every little thing, including parking and delivery of in-room dining. That was a first for us, and after paying a ridiculous amount for very average fish and chipss, to have to pay an extra $5 to have someone bring it up in the lift was so disappointing. We rang house keeping without anyone answering, so we rang reception. They got our order wrong and then promised to ring house keeping for us. We never heard from either again. For the price, such a disappointing experience. Stay there for the beach, if you must, but don't eat there. Plenty of better options on that strip.

This hotel was initially a godsend as I was able to book a room at very short notice when Emirates cancelled my flight home to the UK. |Room was ok - all basics were available. No bathrobes which was a shame, and the shampoo conditioner bottles were on the small side - no toothbrush etc either. (These are all plentiful in every hotel I've ever stayed in!) Bed also very squeaky - almost like the base is broken. Not keen on no proper duvet cover either - duvet only covered with sheets beneath and above it. Not sure if this is an Australian thing as it was the same in another hotel but I'd rather not be touching a duvet that someone else has slept in/on! |The noise from the street and bars is also loud - even on the 5th floor. I'd recommend ear plugs. |I was told breakfast would be $30 if I booked in advance - which I did. Breakfast was ok although no sign of the staff member cooking eggs and no notification that if you have coffee with your breakfast you'll be charged extra! Daylight robbery at its finest. I was wholly unimpressed by that but had no choice but to pay given I was in a strange country as a female travelling home alone. |They did let me leave my bags at reception upon checkout and use the shower facility at the pool before I went to the airport. I was grateful for this but there was no lock on the shower room door and as such I felt very vulnerable! |To make matters worse - I was unable to book a taxi using my phone - so the man on the concierge said it was about $30 and he could book this for me. When I got to the airport the driver charged me $78. |This is not acceptable and I suspect there is a scam going on between the concierge and this driver. |I would not stay in this hotel again or recommend it. Downright disgrace.

I am writing to formally raise concerns regarding the experience my wife and I had during our stay at the Stamford Grand on the 14th & 15 Nov, booked using the Coast is Calling accommodation voucher. While we appreciated the voucher and the $200 contribution, several aspects of the stay were unacceptable given the cost and our mobility needs. Key Issues Experienced: • We specifically requested a room with a walk-in shower for safety reasons; a supplement was charged for this essential feature. • We were offered “city” or “ocean” view options only at an additional cost. • Parking was charged separately. • The evening meal at the hotel restaurant was poor in quality and not value for money, falling significantly below the standard expected. • Breakfast service was understaffed, with items frequently running out and not promptly replenished. • The total additional charges beyond the voucher left us paying over $800 for the stay. These extra charges, combined with the quality issues, meant the booking failed to deliver a comfortable, safe, and enjoyable break. A review of accessibility-related charges, particularly the supplement for a walk-in shower, for elderly guests which should be considered a basic safety accommodation rather than an upgrade. and will discuss this with an Aged rights advocate seeking advice for aged care rights facilities and further assurance that service standards are adhered to. Particularly in dining and breakfast provision, will be improved for future guests.

Perfect location. High tea was not a fantastic experience. The food was mediocre. Cold and overdone. Sandwiches were the best thing on offer. The staff were friendly. Chamomile tea was served in an Irish coffee cup. The second one came in a giant mug to try to pour into a teacup. The area had a great view but windows were dirty, searing and tables are like your local bakery. Nothing upmarket or stylish. The bar staff were friendly. Drinks reasonably priced. The bar itself is elevated and presented well. Old fashioned seating, chesterfield lounges and chairs.

Liked pretty much everything. Great location, great views , lovely rooms but best of all helpful and pleasant staff. Our 7th hotel since arrival in Australia and staff who answer the phone, actually want to help and look like they take pride in their work not just turn up and don’t care. Thank god I was beginning to wonder. Will definitely be back and thoroughly recommend room with ocean view.

I used to live in Glenelg and it was great to walk along the beach then pop in for a drink or two. I’m not put off by the works on jetty Rd, but sat outside having a cider, Glenelg is still a great place to visit. However. The Grand…..my oh my…will someone do something about the bang, bang, bang, gym music that constant jars against our eardrums! I’ve had a quick glance around..a few tradies, a couple of tourists, but mostly everyone sat outside is over 50. That’s great.. but can’t you play some music that ALL generations would like..Gerry Rafferty’s Baker Street? Bruno Mars and Lady GaHa I’m not opposed to. But this acid-trip droning of senseless ‘music?’ All that’s missing is the strobe lighting. Whomever is in charge of Facilities also needs to lobby the (no doubt wealthy) owners to re-invest some of their profits from this prime landmark, into tarting the place up. It’s looking drab and sad and innneed of a complete makeover.

A Disastrous 25th Anniversary: Disappointing, Dated & Inaccessible ​ We chose the Stamford Grand for our 25th Wedding Anniversary and our Honeymoon after reconfirming our vows. We informed the hotel well in advance of the significance of this stay and spent a considerable amount of money on a sea-facing balcony room. We left feeling not only disappointed, but genuinely excluded. ​Heartbreaking Lack of Effort: I was heartbroken to see reviews from other guests who received rose petals, strawberries, and champagne for their anniversaries. Despite us informing the hotel of our milestone and Honeymoon, all we received was an impersonal card. For a five-star hotel, the lack of care for a couple celebrating 25 years was staggering! ​Serious Accessibility Failures: Most concerning was the total lack of consideration for guests with mobility needs. My husband is a wheelchair user, and we found the hotel to be borderline discriminatory: ​The Bar: We wanted to enjoy the live music, but the bar is only accessible via stairs. When we asked for assistance, they offered a ramp that was so steep and non-compliant it was physically dangerous to use. We were told their "regular" ramp was broken. ​Outside Areas: The outdoor seating area consists almost entirely of high tables, making it completely inaccessible and useless for someone in a wheelchair. ​Breakfast View: The breakfast room has lovely window seating with a view, but again, it is behind steps with no ramp. We were forced to sit away from the view we paid to enjoy. ​Room & Amenities: Not "Grand" The hotel is incredibly dated. The carpets are worn, the towels are scratchy, and the "mini-fridge" in the room was a cheap, budget-motel style unit. We paid extra for a balcony, yet there was no furniture on it. When we asked for two chairs to enjoy a coffee or a glass of wine, reception flatly told us they "don't provide this." ​Service Inconsistencies: While the porter was fantastic (the only warm welcome we received) and the housekeeping staff were good, the rest of the staff—including management and the breakfast team—felt cold and disinterested. ​Final Verdict: To be treated like an afterthought on our Honeymoon was bad enough, but to be met with non-compliant, dangerous "solutions" for accessibility is unacceptable. If you have mobility needs or are looking for a special "luxury" experience, I strongly suggest you look elsewhere. This hotel is not earning its five-star reputation.

So many times have I been here for wedding receptions so it was a nice change for a bride-to-be to have her hens night starting off with an Afternoon High Tea. A glass of sparkling white was served to everyone at our table and the delicious trio plate of delectables were soon eaten. There was plenty of food to go around.

GOLDEN OLDIE ! My wife and I stayed here many moons ago when we lived in North Adelaide, SA. We actually took the historic Tram from Adelaide which was a ton of fun ! It's a lovely hotel with great food, good service and a nice vibe. We were hanging out at a fun jazz festival just outside when someone offered to take our photo. Glenelg is a fun town next to the ocean with lots of interesting things to see and do. Put it on your list !

Stayed here in a Ocean View room with balcony. I found that it was more suited for one person. As there was one robe. Snacks for one and so on. The water pressure was amazing in the shower. We ordered room service that was actually really nice very filling. The bed was amazing. Very comfortable. The spa was great but would be better suited if the pool was heated more. And the roof was covered was cold sitting in a hot spa. We did how ever find a hair on the towels in the bathroom but aside from that our stay was nice and was nice to get away.

We had lunch at the bar side. The prices were extremely high and the food wasn't really that great. My kid had soggy fish and chips. The view is nice and you can sit outside but was disappointed overall.

Awesome location, faultless service. The room was fabulous, clean and spacious. Check in and out was seamless. Can't beat both the view and proximity to top class restaurants, the beach and the tram. On our first morning we needed a quick light breakfast before our wine tour. The lovely attendant allowed us to do coffee and croissants as opposed to the full buffet breakfast. Very flexible. The coffee was even good. There's an amusement park with a merry go round, bumper cars, mini golf and a mini kids train all inside. Plus a very cute Ferris wheel within a stones through. Plus awesome shopping. Prices were reasonable too. They even allowed us to slip the bill across two credit cards and stored our luggage after we'd checked out. I recommend this hotel.

Glenelg was one of the first places I visited in Adelaide six years ago, and I was well overdue for another trip. Lounging in the shade of a Norfolk island pine tree, I noticed some other picnicking groups with high tea stands. "Gee they're organised" I thought to myself. Then I noticed the empty stands being returned to the Stamford Grand. Amazing, an al fresco high tea on the beach. Of course the lure of savouries, sweets and a coffee on a picnic rug was far too tempting. Despite not having a booking, the waitress at The Promenade restaurant inside the Stamford Grand Glenelg was able to seat us for a few minutes while a picnic blanket and High Tea stand were readied. A variety of High Tea packages with different inclusions are on offer, and we opted for the basic High Tea for two. My first impressions were that the Stamford staff were very organised with their al fresco high teas, providing a picnic blanket and hot drinks in takeaway cups. Secondly, the volume of food on our High Tea for two was very generous, plenty enough for three people to enjoy. Three kinds of double-decker ribbon sandwiches made up the bottom tier, ham and pickles, smoked salmon on brown bread, and multigrain with cucumber, avocado & tomato. They were all tasty, generous in filling, and of course without any crusts. The middle tier was comprised of three different cakes, fruit custard tartlets, Belgian chocolate mousse cakes, and raspberry lime "chiboust" which reminded me of junket in texture. The tear shaped chocolate cakes were outstanding, light mousse with shiny ganache topping on a thin cake base. Rounding out the high tea was eight, still warm, drop scones with strawberry jam or to my delight Belgian chocolate sauce. For a treat by the beach with a touch of class, you could do far worse than to try high tea picnic. Having tried it outdoors, it's the way I want to take all my future high teas!

Have been staying here every year, for over a week at a time, over Christmas and New Year, for the last 6 years. Awesome rooms. Awesome staff.

I really liked this hotel but today I discovered they do not have guest laundry. I come here for 2 weeks at a time. It's really a shame because I like everything about this hotel except that, and it's a deal breaker. I will book elsewhere because of that.

Location, location, location! The Grand is visible from so far away. If your lucky enough, or rather rich enough, to book one of the upper level rooms facing the beachfront the views are absolutely amazing! Rooms are of course very nice. Service is what I would call upper class style. They do a great job considering how busy they get down there in summer especially. On New Years Eve you can barely move in the place they have so many different functions going on in different area's. It's a great atmosphere though and perfect location right at the end of the tram line and Jetty Road, right at the start of the jetty itself and surrounded by beautiful beachfront, heaps of shops and plenty of entertainment. They have also gotten involved in activities at the Bay with things like people abseiling down the side from the top. I have also spotted some celebrities here!

I think the Stamford Grand is one of the better hotel destinations in SA, especially in Glenelg. I agree with Michelle, try and snag a beachfront balcony, as the views are breathtaking. I've had nothing but fantastic service each and every time I've stayed here, but for the price, you'd expect nothing short of exceptional. The rooms are lovely and spacious, with modern furnishings, and luxury amenities. If you are planning a trip to Glenelg, keep checking wotif. They often had really good deals.

Thoroughly enjoyed High Tea for my Birthday recently! Good value for money and the food was yummy! Service was Great!

The Stamford Grand Adelaide is something of an Adelaide establishment, having been around for ~20 years right on Glenelg Beach. The hotel has been the venue for countless weddings and school formals over the years, but the property is not looking too tired and provides a solid 'Stamford' service experience. The rooms are clean, and get an ocean view room if you can as the views are stunning! The gym is well equipped, and the pool is nice (albeit crowded with kids when we went). Wi-fi is a bit expensive, but for a beach holiday you should stay offline anyway!

The Stamford Grand holds various purposes including perfect night and day settings. Most commonly I have attended weddings here, and for that I really do think The Grand is exquisite. The foyer remains extravagant for Adelaide standards, with staff in full chauffeur uniform. There is also a grand piano playing various classical tunes, and often by a ghost of a piano player. The views are stunning, and the venue setting contains a large balcony which overlook a beautiful dark sea. The function rooms are not cheap however definitely capable of holding a special day filled with perfect memories. Although I have never stayed within a hotel room here, I have dined before and recommend eating here, especially breakfast. There is a beautiful buffet, which is best enjoyed whilst sitting within the outdoor ground balcony, and on a lovely warm day. Note: Times vary.

Worst hotel experience I have ever had, the rudest of staff I have ever delt with!! They messed up, didnt give me what I booked, they provided false info, tried to make me out to be a liar about the room I booked saying I hadnt booked that room, I called the company who I booked through to confirm what I had booked and they told me I was correct in what I booked. Then I put my sign out for house keeping... room was never cleaned, called to ask why, they said someone would be straight up to clean it... never happened, waited an hour then had to go out to get ready for my birthday party, get back to my room to have had my room finally cleaned, but now my room key didnt work, has to call the front desk to have someone recode a key and bring it up, which took for ever. Moved the beds to the most disgusting mess and filth under them. Worst experience ever. Will never recommend or go back again. Spoke to the manager and the managers boss and not even offered anything for the inconvenience, not a meal voucher or even a drink voucher, they just said sorry there's nothing we can do. Absolute bull****