Stamford Grand Adelaide Hotel

As someone who has taught customer service for over 20 years, it's always a pleasure to experience exceptional service firsthand.||From the moment I entered the foyer, I was met with genuine care. I’m currently on crutches, and a young man named Levi immediately approached to offer assistance and a glass of water, a thoughtful gesture that made a real difference. The front duty manager, Rishabh, was equally impressive and kindly upgraded me to an ocean view room, which I thoroughly enjoyed along with the in-house dining and buffet breakfast. ||I had a wonderful stay, and thanks to the outstanding service, I’ve already booked my next visit. Thank you to management and the team, please continue delivering such high standards of customer service care.

The Stamford Grand has an excellent relaxed atmosphere and the staff are especially friendly and helpful. The rooms are spacious and the beds are large and very comfortable. The rooms are quiet and the facilities are clean and well maintained. It is in a great location close to the beach and shops in downtown Glenelg. The Promenade Restaurant has excellent food (I had breakfasts there). The Stamford Grand represents excellent quality accommodation at an economical price.

Nice hotel right on the beach front at Glenelg. Rooms very quiet. Curtains adequately block out the light. Good aircon once we worked out how to operate it but the concierge promptly came to assist us. Comfortable beds. Good breakfast. Convenient parking next to hotel.

Great accommodation and location. We loved our stay. Hotel staff were amazing and very helpful. Rooms are tidy and clean. Great views of beach and city. Price was affordable. Will definitely be back to the Stamford.

Love everything about this place except for the room. The prime purpose of building a hotel by the beach is so clients can view the sunrise/sunset and for some reason the suite is facing the city instead of ocean. Room is somewhat old, and theres a lot cleaning to be done on the windows and verandah...

I recently stayed at the Stamford Glenelg and felt the experience didn’t quite live up to expectations. There was a fork on the floor outside room 517 that remained there for two days, which was surprising to see in a hotel of this standard. The room itself was fine for sleeping, but nothing particularly special. At reception, the staff member (I believe her name was Laura) had a trainee badge and seemed a little unprofessional — chewing gum and not very clear in communication. While I understand trainees are still learning, it did affect the first impression of the hotel. With a bit more attention to housekeeping and extra support in training for front desk staff, this property could better reflect the high standards usually associated with the Stamford name.

We spent 3 nights here, a lovely spacious room. So many cafes, pubs, restaurants nearby. The breakfast was pretty good, shame you had to pay for decent coffee (barista made) or had to go with machine coffee if you didn't want to pay. Along with cereals there could have been some bircher muesli or other muesli.

I go to the Stamford Grand Adelaide all the time for accommodation because the location is just so convenient – right on Glenelg Beach and close to cafes, restaurants, and shops along Jetty Road. It makes every stay so easy and enjoyable. The rooms are spacious and comfortable, and waking up to the ocean views never gets old. The staff are always warm and welcoming, and the atmosphere strikes the perfect balance of elegance and relaxation. I especially love the rooftop pool and having evening drinks while watching the sunset – it feels like a holiday every time. The Grand is my go-to whenever I’m in Adelaide, and I’ll definitely keep coming back.

So many times have I been here for wedding receptions so it was a nice change for a bride-to-be to have her hens night starting off with an Afternoon High Tea. A glass of sparkling white was served to everyone at our table and the delicious trio plate of delectables were soon eaten. There was plenty of food to go around.

GOLDEN OLDIE ! My wife and I stayed here many moons ago when we lived in North Adelaide, SA. We actually took the historic Tram from Adelaide which was a ton of fun ! It's a lovely hotel with great food, good service and a nice vibe. We were hanging out at a fun jazz festival just outside when someone offered to take our photo. Glenelg is a fun town next to the ocean with lots of interesting things to see and do. Put it on your list !

Stayed here in a Ocean View room with balcony. I found that it was more suited for one person. As there was one robe. Snacks for one and so on. The water pressure was amazing in the shower. We ordered room service that was actually really nice very filling. The bed was amazing. Very comfortable. The spa was great but would be better suited if the pool was heated more. And the roof was covered was cold sitting in a hot spa. We did how ever find a hair on the towels in the bathroom but aside from that our stay was nice and was nice to get away.

We had lunch at the bar side. The prices were extremely high and the food wasn't really that great. My kid had soggy fish and chips. The view is nice and you can sit outside but was disappointed overall.

Awesome location, faultless service. The room was fabulous, clean and spacious. Check in and out was seamless. Can't beat both the view and proximity to top class restaurants, the beach and the tram. On our first morning we needed a quick light breakfast before our wine tour. The lovely attendant allowed us to do coffee and croissants as opposed to the full buffet breakfast. Very flexible. The coffee was even good. There's an amusement park with a merry go round, bumper cars, mini golf and a mini kids train all inside. Plus a very cute Ferris wheel within a stones through. Plus awesome shopping. Prices were reasonable too. They even allowed us to slip the bill across two credit cards and stored our luggage after we'd checked out. I recommend this hotel.

Glenelg was one of the first places I visited in Adelaide six years ago, and I was well overdue for another trip. Lounging in the shade of a Norfolk island pine tree, I noticed some other picnicking groups with high tea stands. "Gee they're organised" I thought to myself. Then I noticed the empty stands being returned to the Stamford Grand. Amazing, an al fresco high tea on the beach. Of course the lure of savouries, sweets and a coffee on a picnic rug was far too tempting. Despite not having a booking, the waitress at The Promenade restaurant inside the Stamford Grand Glenelg was able to seat us for a few minutes while a picnic blanket and High Tea stand were readied. A variety of High Tea packages with different inclusions are on offer, and we opted for the basic High Tea for two. My first impressions were that the Stamford staff were very organised with their al fresco high teas, providing a picnic blanket and hot drinks in takeaway cups. Secondly, the volume of food on our High Tea for two was very generous, plenty enough for three people to enjoy. Three kinds of double-decker ribbon sandwiches made up the bottom tier, ham and pickles, smoked salmon on brown bread, and multigrain with cucumber, avocado & tomato. They were all tasty, generous in filling, and of course without any crusts. The middle tier was comprised of three different cakes, fruit custard tartlets, Belgian chocolate mousse cakes, and raspberry lime "chiboust" which reminded me of junket in texture. The tear shaped chocolate cakes were outstanding, light mousse with shiny ganache topping on a thin cake base. Rounding out the high tea was eight, still warm, drop scones with strawberry jam or to my delight Belgian chocolate sauce. For a treat by the beach with a touch of class, you could do far worse than to try high tea picnic. Having tried it outdoors, it's the way I want to take all my future high teas!

Have been staying here every year, for over a week at a time, over Christmas and New Year, for the last 6 years. Awesome rooms. Awesome staff.

I really liked this hotel but today I discovered they do not have guest laundry. I come here for 2 weeks at a time. It's really a shame because I like everything about this hotel except that, and it's a deal breaker. I will book elsewhere because of that.

Location, location, location! The Grand is visible from so far away. If your lucky enough, or rather rich enough, to book one of the upper level rooms facing the beachfront the views are absolutely amazing! Rooms are of course very nice. Service is what I would call upper class style. They do a great job considering how busy they get down there in summer especially. On New Years Eve you can barely move in the place they have so many different functions going on in different area's. It's a great atmosphere though and perfect location right at the end of the tram line and Jetty Road, right at the start of the jetty itself and surrounded by beautiful beachfront, heaps of shops and plenty of entertainment. They have also gotten involved in activities at the Bay with things like people abseiling down the side from the top. I have also spotted some celebrities here!

I think the Stamford Grand is one of the better hotel destinations in SA, especially in Glenelg. I agree with Michelle, try and snag a beachfront balcony, as the views are breathtaking. I've had nothing but fantastic service each and every time I've stayed here, but for the price, you'd expect nothing short of exceptional. The rooms are lovely and spacious, with modern furnishings, and luxury amenities. If you are planning a trip to Glenelg, keep checking wotif. They often had really good deals.

Thoroughly enjoyed High Tea for my Birthday recently! Good value for money and the food was yummy! Service was Great!

The Stamford Grand Adelaide is something of an Adelaide establishment, having been around for ~20 years right on Glenelg Beach. The hotel has been the venue for countless weddings and school formals over the years, but the property is not looking too tired and provides a solid 'Stamford' service experience. The rooms are clean, and get an ocean view room if you can as the views are stunning! The gym is well equipped, and the pool is nice (albeit crowded with kids when we went). Wi-fi is a bit expensive, but for a beach holiday you should stay offline anyway!

The Stamford Grand holds various purposes including perfect night and day settings. Most commonly I have attended weddings here, and for that I really do think The Grand is exquisite. The foyer remains extravagant for Adelaide standards, with staff in full chauffeur uniform. There is also a grand piano playing various classical tunes, and often by a ghost of a piano player. The views are stunning, and the venue setting contains a large balcony which overlook a beautiful dark sea. The function rooms are not cheap however definitely capable of holding a special day filled with perfect memories. Although I have never stayed within a hotel room here, I have dined before and recommend eating here, especially breakfast. There is a beautiful buffet, which is best enjoyed whilst sitting within the outdoor ground balcony, and on a lovely warm day. Note: Times vary.

Worst hotel experience I have ever had, the rudest of staff I have ever delt with!! They messed up, didnt give me what I booked, they provided false info, tried to make me out to be a liar about the room I booked saying I hadnt booked that room, I called the company who I booked through to confirm what I had booked and they told me I was correct in what I booked. Then I put my sign out for house keeping... room was never cleaned, called to ask why, they said someone would be straight up to clean it... never happened, waited an hour then had to go out to get ready for my birthday party, get back to my room to have had my room finally cleaned, but now my room key didnt work, has to call the front desk to have someone recode a key and bring it up, which took for ever. Moved the beds to the most disgusting mess and filth under them. Worst experience ever. Will never recommend or go back again. Spoke to the manager and the managers boss and not even offered anything for the inconvenience, not a meal voucher or even a drink voucher, they just said sorry there's nothing we can do. Absolute bull****