Stamford Plaza Adelaide

Review of Stay at Stamford Plaza Adelaide (24–28 August 2025)The hotel enjoys an excellent location right in Adelaide’s city centre.The front desk staff made a strong impression, especially Luke and Iris, who went above and beyond during my stay. On 25 August, when I developed a skin allergy, Luke responded swiftly, recommending a nearby clinic and checking in on my condition with genuine care. Iris was equally attentive — she quickly resolved an air-conditioning issue by arranging a room change, and later, when the lifts were out of order, she promptly guided guests to use the staff lift. Their professionalism and kindness were greatly appreciated. Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.However, while the service was commendable, the rooms did not meet basic five-star standards. Cleanliness was below expectations, and the shower design caused water to spill into the toilet area. Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.

I’d like to give a big thank you to Kulpreet. I am here on a business trip. For some reason I need to extend one more day. His assistance truly made all the difference, anticipating needs and handling everything with a smile. Thanks to his attentive and helpful service, my entire stay was wonderfully smooth and enjoyable. The comfort and genuine hospitality I experienced made it a truly relaxing and memorable visit. largely thanks to him.

If I could give this review zero stars I would. |This stay was for five nights - we checked out in less than 24 hours and relocated to the Sofitel hotel.|Stamford is ‘self rated’ 5 star hotel… really??? Based upon our experience I would think they would struggle to achieve three stars on an independent review.|This hotel NEEDS a renovation desperately.|The quality of room was poor, the breakfast would be an embarrassment to any hotel of quality. |We booked this stay via Qantas and have sent a complaint back to them about the description of this hotel and services.|I spoke at length to the Front Office Manager as I checked out with four days stay still paid for. To his credit he listened and was apologetic - but the fact is, this is a sub-standard hotel with poor facilities and very low quality standards. ||If you are reading this and thinking of staying… I suggest you look elsewhere.||A five star self-rating is a nonsense and very misleading. ||Even the hotels own website and TV info, let alone the pictures in the lift showing a lovely breakfast are a nonsense.||My wife was too embarrassed when I wanted to take pictures of the food on offer at the breakfast buffet - so I didn’t take any. ||We will chase Qantas for a refund as none was offered by the hotel… a waste of our first day in Adelaide.

Rooms and bathroom needed updating, you could hear all the traffic and we were on floor 8. Lobby and breakfast area were very good. Great selection of breakfast items, we especially loved the pancakes. Fabulous location for train, busses and walking around the city. Staff were polite.

We recently stayed at the Stamford Plaza in Adelaide for 6 days and although the room itself was lovely and the staff were friendly, the standard of housekeeping was completely unacceptable . We arrived on the Monday, and went touring on the Tuesday, Wednesday, Thursday.On each of those days we returned to find our bed unmade, bins not emptied and the room was not always replenished.Thursday evening I eventually rang the service desk and after waiting over an hour and a second phone call they finally sent someone up to clean and make up the room and take away the cups and glasses from the day before. However,the following day (friday) once again to find the same issues -- the bed not made up. For a hotel of this reputation,the lack of consistent and basic housekeeping was extremely disappointing and well below expectations. I was very disappointed as I paid $20.00 extra each day to upgrade and unfortunately received a downgrade.

Reflections of a very enjoyable stay were temporarily ruined when my wife and I realised that we had left a precious book behind in our hotel room. But no worries. A call to the Front desk led to its recovery and return by courier. Well done by all staff. We will certainly stay there again (and try to leave cleanly).

Great location! Rooms looking very tired and a bit grubby , foyer is very very tired , nothing worse than an empty water feature! Just fill her up for god sake ! And being down to two elevators made the process of getting up and down very very long .. the cascades lounge .. maybe a little face lift needed very tired , also got to know the skid marks In the foyer toilets same ones were there the entire duration of my trip (5 days )

My wife and I had a fantastic stay at this hotel. The staff were incredibly thoughtful and service was second to none. The room was lovely and catered for our every need. The in-house restaurants were fantastic. The location of the hotel is perfect for a visit to Adelaide, is very central and has easy car parking on site. Thoroughly recommended. Thank you to Stamford for a fantastic experience.

Worst hotel ever. We always need a suite with a connecting room. I had confirmed this prior to our arrival but had none available when we arrived. They tried to put all of us in a single room. No willingness to accommodate our handicapped daughter and her wheelchair. Finally got us in a room that would work for a night. Exhausted so tried to call room service for a meal but only got an answering machine. Finally had to go to desk and ask for room service. They had to call us. I had booke a room that included a standard breakfast but we were told it was only a continental breakfast and had to pay for the full breakfast every day. Do not stay at this hotel. Worst hotel. We have ever stayed in. No service and we felt like they actively discriminate against the handicapped.

I have two words for you... CELEBRITY LOUNGE. The Stamford Plaza café, located in the lobby of the hotel, is called the Celebrity Lounge and features a giant mural of poorly painted celebrities. It was honestly one of the funniest things I have ever seen and I spent many minutes taking selfies with Nicole Kidman and Gordon Ramsay (pictured in the mural having dinner together.) But now... on with the serous stuff about the Stamford. If you're heading to Adelaide for a business conference or are a tourist on a budget (with zero plans to spend any time in your hotel room other than to sleep) than the Stamford is your hotel. It's nothing fancy but it does the job. The rooms are large and the bed is super comfortable however the bathrooms feel a bit pokey and are completely lacking in those small touches that make a hotel stay luxurious. I'm talking the fancy soaps and body lotion and those super soft towels that you could fall asleep in - where are they?! Unfortunately I had to do a bit of work from my hotel room during my stay and was forced to spend 24 clams on wifi. 24 DOLLARYDOOS! It's 2016 - I really don't think you can be charging for wifi. However I will say that after being on my feet for a million hours I was delighted to collapse on the comfy bed at the end of the day. Like I said, a good hotel for those who won't be spending much time there.

I really enjoyed my overnight stay at the Stamford Plaza one Saturday night. My partner and I chose to stay here as we could claim an overnight stay here with our Flybys points. It was well worth the collection of points to book in here as the deal included parking for the duration of the stay plus some, as well as a buffet breakfast for 2 the next morning up until 11:00am, and a complimentary bottle of sparking in the hotel room. We were also given the option to check out at 1pm the next day which seems rare in my books. We were given a deluxe double room I think. It was on the 11th floor and had amazing views over the northern Adelaide skylines, with things like the Adelaide Train Station in sight, Parliament House, the Botanical Gardens, Adelaide Oval, the Cathedral in North Adelaide, Festival Theatre ... And surrounding views as far as the eye could see. Amazing! Parking was very convenient. The hotel offers up a 24 hour access park in the Wilsons car park on Hinley Street which is only a short walk up a corridor next to the hotel. They give you a 24 hour access pass to use in the car parks ticket machine. The next morning we had the buffet breakfast. It was simple yet generous with things like varieties of seasonal fruits, toasts and cereals, sweet things like bagels, Danishes and croissants. As well as essential choices like bacon, eggs, tomato and mushrooms. I noticed they have a chef who I imagine would cook up a made-to-order omelettes and things. The counter area also had an espresso coffee machine, but they also provide instant all-you-can-drink coffee from a machine. One thing which amazed me was they provided a juicer to create your own fresh juice with things on offer like apples, celery, ginger. Definitely a treat! I sat here and nibbled away for almost an hour. This buffet was a real treat and the food tasted delicious and fresh. I would recommend a stay at the Adelaide City Stamford Plaza for anyone looking for somewhere central in the city, which is clean, friendly service, modern decor through-out, and with some lovely added bonuses.

Nice 4 star hotel. The room was big, king size bed was nice. Bathroom was a little small and the shower head had low water pressure. There is a pool and hot tub on the rooftop (small but does the job). Valet parking is $40 or you can self park right next door for $20.

On New Years Eve, my partner and I booked a room on the 19th floor of the Stamford Plaza, overlooking the Torrens River and beautiful St Peter's cathedral. The views were incredible and the location, right on North Terrace, was very central. That, however, is where my praise for this hotel stops. When we first checked in, we decided to hit the gym in an effort to burn some calories before the night's revelling. We lasted about 20 minutes in the smallest, dingiest hot box of a gym I've ever seen. The room was tiny, the tv didn't work, and the two treadmills were facing a dull beige wall. As it was the end of December on a warm day (around 38 degrees, if I recall correctly), the lack of cool air or fans was stifling and we had to give up and go back to our room. The nearby rooftop pool, on the hand, looked lovely and cool, though we didn't have the chance to take a dip. Of course, a lame gym is no reason to dislike a hotel as a whole, so we disregarded that experience and tried to focus on our amazing view. We went out for dinner and drinks in town and returned to our room to enjoy a bottle of champagne and count in the new year together while overlooking the fireworks that were set to go off in the park below. Cozying up in the white robes that the hotel provided, we sipped champagne and looked down at the crowds enjoying the outdoor concert. My partner got up moments before the countdown to visit the toilet so that he wouldn't miss any of the build-up to the new year. Seconds later I heard his voice call out from the bathroom and I went over to investigate. Crawling over the bathmat was the biggest cockroach I've ever seen. Without exaggeration, this thing was at least 10 centimetres long, and was moving quickly across the bathroom floor. We chased it out into the main room, trying to clobber it with a shoe. It ran under the bed. We called the concierge up to 1) help us track it down, and 2) see the monster insect with his own eyes so that we could file a proper complaint with the hotel. To make a long story short, we missed the New Year's Eve countdown because we were scrambling around our hotel room with a concierge, each of us armed with a shoe while we hunted down our extra hotel guest. We finally cornered it and killed it in the closet, where it remained, presumably until the cleaning crew removed it when we checked out. The main problem here is how the staff dealt with this issue. The concierge offered us a bottle of wine for the inconvenience, but at this point we were tired, annoyed, and had missed the pivotal moment of New Year's Eve. We declined but asked that he leave a note for the morning manager so that we could discuss the issue when we checked out. He agreed and quickly left. The next morning we asked to speak with the manager and explained the problem to him. He didn't acknowledge any note in the computer, and wouldn't apologise for the problem. We asked him for some sort of compensation; after all, we had booked a premium room at full holiday pricing on an expensive night of the year and were unable to enjoy it. He refused to refund us even part of the room expense, didn't offer a follow up stay or even a complimentary lunch so that they could show us how the hotel is meant to be run. In short, he was dismissive, curt, and implied that we had made up the cockroach, even though we had called up the concierge so that we could have an eye-witness. In the end, the manager had someone bring our car around for us, at no charge. We were extremely disappointed in the way we were treated and felt as though the problem was ignored, and even treated with disdain and disbelief. We will never return to the Stamford Plaza and remain, months later, disgusted at the lack of customer service and effort put forth to ensure a pleasant stay.

This place ticks all the boxes. 24 hour room service. In-room movie hire facilities. Gymnasium available to all guests and helpful staff. It is a short walk from rundle mall and hindley street and stands directly opposite the Adelaide casino. However... I think it is time the Stamford Plaza invests in a revamping of their decor as the rooms, robes and fixtures appear worn and dated. The views leave something to be desired but of course this is often one of the downfalls of it being in the centre of the city. The pricing for accommodation is reasonable at this time of year (April/may) but the food via room service is not worth the high cost they are currently charging.

This hotel definitely does the trick for convenience due to its location on North Tce. It's really only a walk, or very short taxi trip, away from the two main late-night strips, either Rundle or Hindley. On top of that it's a very nice, clean and comfortable hotel and you can get a room with a nice view overlooking the parklands (like we did). It's a better option in summer as it has a really nice outdoor roof-top pool, which is heated but I still think it'd be too cold in the dead of winter. Plus spa, sauna and a well-equipped mini gym for you to enjoy and keep up the workouts. In a nutshell - good city accomodation option!

I attended a wedding ceremony and reception at the Stamford Plaza on North Terrace last year and really warmed to it as a beautiful event venue. The Stamford offers the same room for the ceremony and reception and you can hire the whole room or just half, depending on the number of guests you are expecting or how much money you are willing to part with. The staff set up the reception and ceremony area in accordance with the decorations you can specify and the view is amazing with a whole wall of glass overlooking the Parliament building on North Terrace. An advisor for the Stamford worked really closely with my friend about what she wanted and was very attentive during the day itself to make sure everything was going smoothly. The food was also excellent and the waiting staff very impressive and professional - everything that you would expect being the Stamford Plaza.

Have amazing stuff, excellent food and perfect for functions. If you want to have a party I would definitely have it there

It's OK. The rooms could do with a refresh, but it's not too expensive. The gym is pretty pokie and the pool is very small. Breakfast was nice enough, but personally you can get better, cheaper just round the corner

Great hotel. Lovely Premier Room overlooking the new Adelaide Oval and northern city. Staff here are lovely. I couldn't fault any of them. Bed extremely comfortable and $20 self-parking overnight is reasonable and easy to work out. Great selection of restaurants and perfect location to explore Adelaide. Highly recommended.

We decided to stay at the hotel from 24th to 26th ofDecember. The staff were all very friendly and helpful. I knew the hotel was full but if I rang downstairs for ice or to open the safe it never took more than 10mins. We had Christmas lunch there which was wonderful all food and drink for $150 which may sound a lot but it went for three hours. The only thing I thought being a "top" hotel the guests may have received a gift for each room but overall a great way to send Christmas would recommend it to anyone who wanted so enjoy a different Christmas...

If I could give this hotel negative stars, I would. Miserable, horrible place, in disrepair and uncomfortable. Other than some very nice servers in the cafe, the staff are generally inattentive. Would never return to this property. Adelaide itself is lovely, but would advise against staying here.

Worst ever!! First my room had a noisy broken aircon and altho they changed me to another room they took so long that i missed the chance to get to rundle mall while the shops were still open. Then i went for coffee in the lounge the first coffee was luke warm yet i was still charged for my second one when i made a request to make it to 65degrees it came out so hot i burnt my tongue when asked did they check temperature he said oh no we dont have a thermometer. Wtf? Bought me out another and back to luke warm, could not win. I ordered some prawn dumplings had to go looking for them after 50mins of waiting. Finally they came... tasteless and rubber! Then i ordered breakfast room service. I was charge for a coffee that was included then it took them nearly 10mins to bring up sauce to which my breakfast was cold by then and they forgot my toast. Then a week later i had to chase stamford to get them to get the release the hold off my credit card that they say they sent to my bank which my bank never received and the fax evidence they showed me does not have my name on it so no evidence stamford ever sent it. The answer stamford management have given to fix an awful stay is they will give me an upgrade in room if i stay again! Are you serious...Pffft..... not with that pathetic effort of rectifying the situation! AWFUL STAY SO COME SPEND MORE MONEY HERE...worst ever experence ever and worst response from management too! Could have stayed around the corner which i usually do much cheaper and the service is so much better but thought i would treat myself what a mistake that was! Don't waste your money. Any other hotel would be better!

Our experience was terrible. Mini bar not stocked, bath plug the wrong size, room service food was stone cold at $30 a plate! We had to call room service three times in half an hour just to get someone to bother to call back to take our order. Staff member said we could not order room service off the restaurant menu which (after a battle) proved incorrect. The breakfast buffet staff didn't order our pancakes and after waiting half an hour we asked where they were and got a rude response. We complained formally in writing, got ignored, had to call up several times to get any response. Finally got promised complimentary seafood buffet tickets as compensation. Nine days later still no tickets, had to call yet again to chase them up. Not a 5 star experience at all. Never again.