Stamford Plaza Adelaide

Advertised as 5 stars, but I would say it’s more like a 3 or 4 star hotel. The good: - Convenient CBD location, with light rail and train at your doorstep - Rooms are big and equipped with decent desk space and storage - Shower has great water pressure - Bed sheets are really nice and luxurious - Rooms and generally quite clean, though the interiors are quite dated Room for improvement: - Room was serviced, but they took all the towels and didn’t replace them (had to ring reception, to their credit, they apologised and sent towels up promptly) - They don’t replace tea bags, nor take away used cups/spoons - One of the bathroom vanity packs was opened and used when I checked in - Long wait for the lifts every time I used them - Acoustics - it’s an older building, noise from the lift lobby travels into the rooms - Bathroom is tiny - Service isn’t bad, but it’s not friendly either. There was a bit of a wait to check in and to check out.

This hotel is in a fantastic location. The staff were fantastic Public transport on your doorstep. Clean. Nice rooms. Comfortable beds. There was only 1 lift working during our stay which made movement through the hotel challenging. I paid additional money for a park view but given we were on one of the lower floors all we could see was buildings. If you are charging more for a view then you should be given one. There are lots of choices at breakfast which is on the pricey side. I just saw a review that said the coffee isn't included so I guess I will see that charge soon. That was not advertised when they asked for our coffee order.

Stayed in October 2025. This is apparently a star hotel but unknown who rated it as its 3.5 at most. The rooms need full renovations as they look worn. The breakfast is weak and needs more selection. We waited 10 minutes for a lift on checkout. Only 2 lifts Front desk don’t answer the phone at all. I booked 2 rooms both rooms lights failed so we moved to other rooms. In all bad service in a hotel that needs full renovations. For a reputable name it’s gone downhill. They charge 5 star price for a 3 star hotel. Look elsewhere I won’t stay again.

I had just left a nice review of the hotel, praising their good service, when a couple hours prior to my checkout time (and even earlier than the standard check-out time) a staff member came into the room, with a minimal 1 sec notice between knocking and opening the door and she entirely walked inside despite of noticing it wasn't empty. Unacceptable.

Overall pretty disappointed, hoping for much more from a 4-4.5 star hotel. Stayed at much better 2-3 star hotels interstate. The carpark is very tight to get up into if your driving a larger car. The lobby looks very nice but looking over to the lounge area things get a bit dated very quick. The lounge area to the stairs and even the buffet/cafe look 30 years old. The rooms were layed out alright and the bed was comfortable enough but the carpet felt very cheap/old. The shower also had a fair amount of Mould around the edges and the fan in the bathroom was very dirty with dust, just made me wonder what I'm not seeing.

Review of Stay at Stamford Plaza Adelaide (24–28 August 2025)The hotel enjoys an excellent location right in Adelaide’s city centre.The front desk staff made a strong impression, especially Luke and Iris, who went above and beyond during my stay. On 25 August, when I developed a skin allergy, Luke responded swiftly, recommending a nearby clinic and checking in on my condition with genuine care. Iris was equally attentive — she quickly resolved an air-conditioning issue by arranging a room change, and later, when the lifts were out of order, she promptly guided guests to use the staff lift. Their professionalism and kindness were greatly appreciated. Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.However, while the service was commendable, the rooms did not meet basic five-star standards. Cleanliness was below expectations, and the shower design caused water to spill into the toilet area. Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.

Sadly, I have to say I was severely disappointed with this stay and can honestly state that Stamford Plaza has fallen. I used to work for Stamford Plaza Melbourne and back then we held standards that were not seen here at Adelaide with this stay. Room Service - We had pizzas brought to the room, 1 of the pizzas was still raw (as in un melted cheese and soggy base) and cold on the center. I called and asked for a fresh pizza, I even asked if the fresh pizza could have no fresh tomato or herbs on it. When the new pizza arrived, it was, again, a pre-made pizza with fresh tomato and herbs on it that had simply been heated up. When I was in my second year chef apprenticeship, I remember being grilled by my sous chef that "we are a 5 star hotel, which means that if the customer wants something made, as long as we have the ingredients, it will get made". Clearly, this is not the case here. On the second night, we waited over an hour for a bowl of wedges, something I would have been screamed at back in Melbourne. Considering the prices for room service ($21.00 for a bowling of wedges), you would think the food would be excellent quality and the service would be on point. Additionally, on check out, we got to play the enjoyable game of "wait for the elevator". There we stood, at the entry to our elevators, for 38 minutes before finally getting one. There were 3 elevators, of which we only ever saw the middle elevators working. Overall, if Stamford Plaza Adelaide are calling them a 5 star hotel (I'm not sure if they are or aren't) they need to ensure they drop it down from 5 stars. For the prices they charge for quite basic rooms, they need to step up their game.

Dear Stamford Plaza Adelaide Team, I just wanted to express my heartfelt gratitude for the wonderful experience I had during my recent stay with my kids for three nights. From the moment we arrived, your staff was exceptionally friendly and helpful, making us feel right at home. I particularly wanted to commend Kulpreet, the hotel manager, for the outstanding service we received throughout our stay. The thoughtful gesture of arranging my birthday present was truly appreciated and made our visit even more special. I would gladly give 5 stars to your hotel for its quality service and family-friendly atmosphere. We were so happy that we are already looking forward to our next visit! Thank you once again for an unforgettable experience. Best regards

Worst hotel ever. We always need a suite with a connecting room. I had confirmed this prior to our arrival but had none available when we arrived. They tried to put all of us in a single room. No willingness to accommodate our handicapped daughter and her wheelchair. Finally got us in a room that would work for a night. Exhausted so tried to call room service for a meal but only got an answering machine. Finally had to go to desk and ask for room service. They had to call us. I had booke a room that included a standard breakfast but we were told it was only a continental breakfast and had to pay for the full breakfast every day. Do not stay at this hotel. Worst hotel. We have ever stayed in. No service and we felt like they actively discriminate against the handicapped.

I have two words for you... CELEBRITY LOUNGE. The Stamford Plaza café, located in the lobby of the hotel, is called the Celebrity Lounge and features a giant mural of poorly painted celebrities. It was honestly one of the funniest things I have ever seen and I spent many minutes taking selfies with Nicole Kidman and Gordon Ramsay (pictured in the mural having dinner together.) But now... on with the serous stuff about the Stamford. If you're heading to Adelaide for a business conference or are a tourist on a budget (with zero plans to spend any time in your hotel room other than to sleep) than the Stamford is your hotel. It's nothing fancy but it does the job. The rooms are large and the bed is super comfortable however the bathrooms feel a bit pokey and are completely lacking in those small touches that make a hotel stay luxurious. I'm talking the fancy soaps and body lotion and those super soft towels that you could fall asleep in - where are they?! Unfortunately I had to do a bit of work from my hotel room during my stay and was forced to spend 24 clams on wifi. 24 DOLLARYDOOS! It's 2016 - I really don't think you can be charging for wifi. However I will say that after being on my feet for a million hours I was delighted to collapse on the comfy bed at the end of the day. Like I said, a good hotel for those who won't be spending much time there.

I really enjoyed my overnight stay at the Stamford Plaza one Saturday night. My partner and I chose to stay here as we could claim an overnight stay here with our Flybys points. It was well worth the collection of points to book in here as the deal included parking for the duration of the stay plus some, as well as a buffet breakfast for 2 the next morning up until 11:00am, and a complimentary bottle of sparking in the hotel room. We were also given the option to check out at 1pm the next day which seems rare in my books. We were given a deluxe double room I think. It was on the 11th floor and had amazing views over the northern Adelaide skylines, with things like the Adelaide Train Station in sight, Parliament House, the Botanical Gardens, Adelaide Oval, the Cathedral in North Adelaide, Festival Theatre ... And surrounding views as far as the eye could see. Amazing! Parking was very convenient. The hotel offers up a 24 hour access park in the Wilsons car park on Hinley Street which is only a short walk up a corridor next to the hotel. They give you a 24 hour access pass to use in the car parks ticket machine. The next morning we had the buffet breakfast. It was simple yet generous with things like varieties of seasonal fruits, toasts and cereals, sweet things like bagels, Danishes and croissants. As well as essential choices like bacon, eggs, tomato and mushrooms. I noticed they have a chef who I imagine would cook up a made-to-order omelettes and things. The counter area also had an espresso coffee machine, but they also provide instant all-you-can-drink coffee from a machine. One thing which amazed me was they provided a juicer to create your own fresh juice with things on offer like apples, celery, ginger. Definitely a treat! I sat here and nibbled away for almost an hour. This buffet was a real treat and the food tasted delicious and fresh. I would recommend a stay at the Adelaide City Stamford Plaza for anyone looking for somewhere central in the city, which is clean, friendly service, modern decor through-out, and with some lovely added bonuses.

Nice 4 star hotel. The room was big, king size bed was nice. Bathroom was a little small and the shower head had low water pressure. There is a pool and hot tub on the rooftop (small but does the job). Valet parking is $40 or you can self park right next door for $20.

On New Years Eve, my partner and I booked a room on the 19th floor of the Stamford Plaza, overlooking the Torrens River and beautiful St Peter's cathedral. The views were incredible and the location, right on North Terrace, was very central. That, however, is where my praise for this hotel stops. When we first checked in, we decided to hit the gym in an effort to burn some calories before the night's revelling. We lasted about 20 minutes in the smallest, dingiest hot box of a gym I've ever seen. The room was tiny, the tv didn't work, and the two treadmills were facing a dull beige wall. As it was the end of December on a warm day (around 38 degrees, if I recall correctly), the lack of cool air or fans was stifling and we had to give up and go back to our room. The nearby rooftop pool, on the hand, looked lovely and cool, though we didn't have the chance to take a dip. Of course, a lame gym is no reason to dislike a hotel as a whole, so we disregarded that experience and tried to focus on our amazing view. We went out for dinner and drinks in town and returned to our room to enjoy a bottle of champagne and count in the new year together while overlooking the fireworks that were set to go off in the park below. Cozying up in the white robes that the hotel provided, we sipped champagne and looked down at the crowds enjoying the outdoor concert. My partner got up moments before the countdown to visit the toilet so that he wouldn't miss any of the build-up to the new year. Seconds later I heard his voice call out from the bathroom and I went over to investigate. Crawling over the bathmat was the biggest cockroach I've ever seen. Without exaggeration, this thing was at least 10 centimetres long, and was moving quickly across the bathroom floor. We chased it out into the main room, trying to clobber it with a shoe. It ran under the bed. We called the concierge up to 1) help us track it down, and 2) see the monster insect with his own eyes so that we could file a proper complaint with the hotel. To make a long story short, we missed the New Year's Eve countdown because we were scrambling around our hotel room with a concierge, each of us armed with a shoe while we hunted down our extra hotel guest. We finally cornered it and killed it in the closet, where it remained, presumably until the cleaning crew removed it when we checked out. The main problem here is how the staff dealt with this issue. The concierge offered us a bottle of wine for the inconvenience, but at this point we were tired, annoyed, and had missed the pivotal moment of New Year's Eve. We declined but asked that he leave a note for the morning manager so that we could discuss the issue when we checked out. He agreed and quickly left. The next morning we asked to speak with the manager and explained the problem to him. He didn't acknowledge any note in the computer, and wouldn't apologise for the problem. We asked him for some sort of compensation; after all, we had booked a premium room at full holiday pricing on an expensive night of the year and were unable to enjoy it. He refused to refund us even part of the room expense, didn't offer a follow up stay or even a complimentary lunch so that they could show us how the hotel is meant to be run. In short, he was dismissive, curt, and implied that we had made up the cockroach, even though we had called up the concierge so that we could have an eye-witness. In the end, the manager had someone bring our car around for us, at no charge. We were extremely disappointed in the way we were treated and felt as though the problem was ignored, and even treated with disdain and disbelief. We will never return to the Stamford Plaza and remain, months later, disgusted at the lack of customer service and effort put forth to ensure a pleasant stay.

This place ticks all the boxes. 24 hour room service. In-room movie hire facilities. Gymnasium available to all guests and helpful staff. It is a short walk from rundle mall and hindley street and stands directly opposite the Adelaide casino. However... I think it is time the Stamford Plaza invests in a revamping of their decor as the rooms, robes and fixtures appear worn and dated. The views leave something to be desired but of course this is often one of the downfalls of it being in the centre of the city. The pricing for accommodation is reasonable at this time of year (April/may) but the food via room service is not worth the high cost they are currently charging.

This hotel definitely does the trick for convenience due to its location on North Tce. It's really only a walk, or very short taxi trip, away from the two main late-night strips, either Rundle or Hindley. On top of that it's a very nice, clean and comfortable hotel and you can get a room with a nice view overlooking the parklands (like we did). It's a better option in summer as it has a really nice outdoor roof-top pool, which is heated but I still think it'd be too cold in the dead of winter. Plus spa, sauna and a well-equipped mini gym for you to enjoy and keep up the workouts. In a nutshell - good city accomodation option!

I attended a wedding ceremony and reception at the Stamford Plaza on North Terrace last year and really warmed to it as a beautiful event venue. The Stamford offers the same room for the ceremony and reception and you can hire the whole room or just half, depending on the number of guests you are expecting or how much money you are willing to part with. The staff set up the reception and ceremony area in accordance with the decorations you can specify and the view is amazing with a whole wall of glass overlooking the Parliament building on North Terrace. An advisor for the Stamford worked really closely with my friend about what she wanted and was very attentive during the day itself to make sure everything was going smoothly. The food was also excellent and the waiting staff very impressive and professional - everything that you would expect being the Stamford Plaza.

Have amazing stuff, excellent food and perfect for functions. If you want to have a party I would definitely have it there

It's OK. The rooms could do with a refresh, but it's not too expensive. The gym is pretty pokie and the pool is very small. Breakfast was nice enough, but personally you can get better, cheaper just round the corner

Great hotel. Lovely Premier Room overlooking the new Adelaide Oval and northern city. Staff here are lovely. I couldn't fault any of them. Bed extremely comfortable and $20 self-parking overnight is reasonable and easy to work out. Great selection of restaurants and perfect location to explore Adelaide. Highly recommended.

We decided to stay at the hotel from 24th to 26th ofDecember. The staff were all very friendly and helpful. I knew the hotel was full but if I rang downstairs for ice or to open the safe it never took more than 10mins. We had Christmas lunch there which was wonderful all food and drink for $150 which may sound a lot but it went for three hours. The only thing I thought being a "top" hotel the guests may have received a gift for each room but overall a great way to send Christmas would recommend it to anyone who wanted so enjoy a different Christmas...

If I could give this hotel negative stars, I would. Miserable, horrible place, in disrepair and uncomfortable. Other than some very nice servers in the cafe, the staff are generally inattentive. Would never return to this property. Adelaide itself is lovely, but would advise against staying here.

Worst ever!! First my room had a noisy broken aircon and altho they changed me to another room they took so long that i missed the chance to get to rundle mall while the shops were still open. Then i went for coffee in the lounge the first coffee was luke warm yet i was still charged for my second one when i made a request to make it to 65degrees it came out so hot i burnt my tongue when asked did they check temperature he said oh no we dont have a thermometer. Wtf? Bought me out another and back to luke warm, could not win. I ordered some prawn dumplings had to go looking for them after 50mins of waiting. Finally they came... tasteless and rubber! Then i ordered breakfast room service. I was charge for a coffee that was included then it took them nearly 10mins to bring up sauce to which my breakfast was cold by then and they forgot my toast. Then a week later i had to chase stamford to get them to get the release the hold off my credit card that they say they sent to my bank which my bank never received and the fax evidence they showed me does not have my name on it so no evidence stamford ever sent it. The answer stamford management have given to fix an awful stay is they will give me an upgrade in room if i stay again! Are you serious...Pffft..... not with that pathetic effort of rectifying the situation! AWFUL STAY SO COME SPEND MORE MONEY HERE...worst ever experence ever and worst response from management too! Could have stayed around the corner which i usually do much cheaper and the service is so much better but thought i would treat myself what a mistake that was! Don't waste your money. Any other hotel would be better!

Our experience was terrible. Mini bar not stocked, bath plug the wrong size, room service food was stone cold at $30 a plate! We had to call room service three times in half an hour just to get someone to bother to call back to take our order. Staff member said we could not order room service off the restaurant menu which (after a battle) proved incorrect. The breakfast buffet staff didn't order our pancakes and after waiting half an hour we asked where they were and got a rude response. We complained formally in writing, got ignored, had to call up several times to get any response. Finally got promised complimentary seafood buffet tickets as compensation. Nine days later still no tickets, had to call yet again to chase them up. Not a 5 star experience at all. Never again.