Stamford Plaza Brisbane

Beautiful classic style hotel but a few of the furnishings and touches are a bit tired and old. No robes in the room which was a bummer. Deluxe room was a little small but had great views of the river. The bathroom was super spacious. The staff were friendly and attentive. Great location and beautiful lobby area.

Beautiful hotel with old world charm. Great location and close to Queen’s St Mall, Botanical Gardens and Kangaroo Point Bridge. Lovely rooms with a view of the Brisbane River. Beds were comfy and bathrooms included a large bath tub. Breakfast buffet was delicious with a wide variety of options. Wonderful service from concierge and front desk. Wonderful stay thank you!

We really enjoyed our stay at the Stamford and will definitely come again. We’ve stayed at several different hotels in the city and we thought this one was great value and ticked all the boxes for us - ||1. Great location right beside new kangaroo point bridge, botanical garden & easy walk to the mall.||2. Nice pool with sun on it all morning and plenty of pool loungers to relax in. Umbrellas for shade too if you wanted. So many city pools are either indoors or shaded most of the day. ||3. Nice big room with a lovely view & spacious bathroom. ||4. Decent selection at breakfast buffet including a freshly made omelet on request.||5. Friendly helpful staff.

Great location, large spacious rooms, very clean and tidy. Loved the river and storey bridge views, despite the outside of the windows being slightly dirty. The onsite parking was expensive at $49/night. Bit Breakfast was an optional $1 p.p. Great value

First time here. The room boasted old-world charm and a fabulous view across the Brisbane River. A step away from the Botanical Gardens and only a short walk into the city centre. The staff were lovely and obliging. Big shout out to all the staff on reception. We'll be back, for sure! Thank you for a lovely experience.

The front of house staff were lovely - friendly, efficient and very helpful. Sadly the hotel is badly in need of refurbishment. Our room was tired - it looked as if no money had been spent on in for a while (I have not seen such old fashioned telephones in a hotel room in years) and even the corridors to the bedrooms had seen better days. Housekeeping was perfunctory - the surfaces in the bathroom were not wiped down and water was not replaced. And to add insult to injury there was a $5 charge for delivery of a bucket of ice to the room. We had stayed here 6 years ago and it was very good which is why we came back, but this time it was a most disappointing visit.

Pros: The room was spacious and offered stunning easterly views of the Brisbane River, the Story Bridge, and the new Kangaroo Point pedestrian bridge. Breakfast was an excellent value, costing only an additional $1 per person. Cons: The exterior of the window was very dirty, which diminished the otherwise fantastic views. Additionally, the parking fee was exorbitant at $49 per night.

It was a lovely place to spend New Years Eve. We couldn't see the fireworks from our room, but we could see some from the hallway. We had room service, and we had a private dinner with a view. Iit was very expensive, but the decor was lovely, the bed very comfortable and the food was delicious. The river view from our room was lovely.

Spectacular location on the Brisbane river. The rooms are spacious and comfortable but the decor is a bit dated. Wonderful bed and spectacular large tub. Bath gel that bubbles is one of the sundries provided. My room has a spectacular view of the river and bridge. The service is friendly but I had to call twice for more hangers. Several times the phone rang endlessly when trying to call room service. The front desk finally picked up when calling from the room. I wanted a drink by the pool and no one ever answered the phone so I gave up. I have never experience such difficulties at any other hotel, let alone a luxury hotel. They did send someone right away when my bathroom TV was not working. I did enjoy my week long stay. I am feeling benevolent today so they did not lose a star for not having CNN on the TV. I could not believe my eyes and it took about 5 minutes to sink in. I have never stayed at a hotel without CNN! BBC News was available thankfully. I assume with the choice of 8 FOX stations that the hotel chain is owned by the Murdoch family. I did enjoy the Sky News station. Right wing commentary is more pleasing when the interviewer has an Aussie accent. The concierge, valets, maids and front desk personnel were excellent and accommodating. Management needs to resolve the issues with the room service department ASAP. They are damaging your brand.

Great hotel on the river, a view of Story Bridge, boardwalk at the door, great check in experience, impeccable room, great walk in shower, and regal style decor. The precinct has it all with bars opposite and within. I wish I was staying longer.

This review is for the High Tea only. You have to reserve ahead of time, and place a deposit down depending on the number of people you RSVP for. When we got there though, it didn't look very crowded so I don't think it'll be a problem reserving a day or two prior. You get the choice of doing a chocolate high tea, or the traditional high tea. We opted with the traditional, as we didn't want to eat too much sweets! Don't be afraid to dress up! It makes it more fun! And don't worry, guys can come too and look really posh. Great view of the river if you opt to sit outside, very peaceful. Upon arriving, the food is sorted out into a buffet like display. I'm not sure if we actually got the chocolate high tea, because there was A LOT of sweet stuff still, or if this is really how the traditional set looks like.. You get to eat from an assortment of cute triangle slices of bread with different fillings such as mashed egg (my favourite), cucumber, salmon, and a meat-like one, pastries, crumpets, scones, chocolate fountain, giant marshmallows, fruit, lollies in glass jars, varieties of cakes, and little quiche. I was hoping there would be more biscuits and cheeses available but they didn't have any. Of course, since this is tea time, they have a nice variety of teas available to try. I went with the pomegranate tea and it was quite good! I think next time I come back, I'd like to try the chocolate high tea just to see how different it is than the traditional version. But I had a fun time!

Disgusting!!! So we went to stay for an expensive night at the Stamford only to be told in the morning that the valet had smashed our passenger side mirror on our hire car.. they said they would take care of everything as they have a good relationship with the hire car service provider (probably from previous incidents) Today ( a month after) we receive a bill from Europe Car for $334 which they are currently going to take from our credit card details they have on file!! Disgusting service Stamford!! You ruined our weekend away and not only did we pay a lot for a mediocre room and pathetic service ( the milk in our fridge was open and half drunk) we are now paying more for the accident YOU caused and admitted fault to. For goodness sakes people, stay away from this faulty towers of a place!!

Come here for beautiful views, business, relaxation, romance. It's all catered for. After seven nights of poor sleep, I sank into the beautiful bedding and had such a wonderful sleep. Whilst things weren't perfect, they were very close to it, and the parts that weren't were very minor dealt with in a way that was human, rather than rude. I found that the staff really went out of their way to meet all requests. I'm giving this five stars based on a seasonal special on the room. I found The Stamford was a step up from the self rated five stars in Sydney. I'm tempted to remove a star for the excessive internet prices, however it didn't matter too much since I came with WiFi enabled devices. Still, we're in the day and age where 5 star hotels need to provide this service at low or zero cost. Whoever learns this first will have a lot of happy customers. Small things that were pleasant surprises: a Vidal Sassoon 2100 Pro hair dryer dried my hair in two minutes; much nicer that the standard wall mounted mini dryers. A shower rack that would actually hold a thing or two, spare blanket in closet stored in plastic to keep it dust free, saucers in buffet area with a central impression to help support the cup. A phone by the toilet, television in the bathroom, motion detecting lights in the bathroom, Do Not Disturb is controlled by a switch near the bed, fold out minibar with well placed power outlet for kettle, 42" television. Improvements that could be made include more streamlining for Concierge (they seem to do their best, but expect a wait), and changing the repetitive pan pipe music in The Brasserie. The motion detecting lights in The Brasserie toilets don't have motion detectors in the private stalls. If you are in there for 10 minutes or so, the lights go out, and you'll be left in pitch blackness. I had to do a pants down waddle into the main public area of the toilets, and it was so dark I had to feel my way. I thought the oversight was hilarious. More important things: sumptuous beautiful white bedding, beautiful views, polite service. Centrally controlled lamps make for nice lighting.

Good hotel room, good views. Attended a high tea as part of the stay (was staying for business that included a conference with fundraising high tea). While the selection was excellent for gluten-free people at the event it meant everyone ate "gluten-free cakes and sandwiches" - which... you know, meant the other 98% had a pretty ordinary experience. I understand that this would have been the event organiser ordering gluten-free "all-round" but I kind of feel like they should have talked her down off that ledge.

We regularly stay at the Stamford as the hotel provides excellent service, the staff are friendly and are always there to assists. The food in brasserie is excellent and my husband and I always enjoy our stays. Highly recommend this stablishment.

I'm not certain if it's a cultural difference between Americans and Australians however we stayed in Melbourne the week before at a different hotel and received supreme service so I doubt it. The rooms are very nice and the beds are comfortable. This is more of a resort-like hotel by the looks of it and may be an excellent place for low maintenance customers. I'm not a low maintenance customer especially when traveling for business and my expectations are that they'll satisfy their contract for the money we're spending on our event. Problems: The front desk auditors are relatively clueless when it comes to, well, anything. We were there on business and they struggled to understand what "it all goes on the master bill" meant. I don't know if this is a break down in communication between the business sales and individual sales staff, I don't care it needs to be resolved quickly. Most of the time it felt as if the service staff was staring through me when trying to resolve issues or simply thinking of a way to weasel out of fulfilling a contractual need or simple request. The first overnight one of the team complained because his bathroom ceiling was leaking orange gooey liquid which had covered the floor. When he notified they staff they stated that they would send a repair person. No. If you're room is leaking something that looks potentially hazardous or just that it could stain your things, you move the person. When he pushed for a new room they resisted. Since it's my job to make sure that my team is comfortable I had a go at it. When I addressed the issue with the front desk the guy told me that maintenance was going upstairs to take care of the issue. I stated that we needed to move his room. He told me that my colleague was happy to stay in the room. I let him know that this was not the case. He told me that my colleague had specifically stated it was okay to stay in the room. I went back to my colleague who clarified that no in fact he wished to move rooms but the hotel wouldn't fix it. I went back and called our business sales contact and it was resolved. Now it doesn't cost them anything to move someone when their ceiling is dripping orange rusty goo but it does cost them a relationship to quibble over it. The Brassiere is a good addition, let's just be clear though, there isn't really service. Well unless their chasing you down for your room number otherwise forget ever seeing that coffee you ordered. During the event I asked for chairs for our folks. I specified where I needed them and that I needed them right away because they were supposed to have put them up there the night before. I asked three more times and on the third request they told me they were delivered. Apparently maintenance gave the chairs away to a different event. We had logistical issues for example not all of our rooms were clustered together as we had specified. In fact the room that everyone needed to visit once an hour when settling up to report back was downstairs, across the lobby, out the doors, and across the courtyard in another building. And while the room was beautiful it wasn't convenient or properly set up. We had to order a phone so that we could call out. The air conditioning didn't really get hot, it was more of a luke warm. Things like not having enough water or glasses was a big problem on the first day. We ordered food that was late. It was late enough that no one got to eat it when it was fresh or warm. The second day, a waiter, in the courtyard restaurant who was quite rude to us the day before decided to put a 20 top directly in front of our meeting room door. You know the one from which we had to go across the court yard, through the lobby and up the stairs to get to our other meeting space. I mean directly in front of the door as in opening in the door would require us knocking another guest of the hotel's chair and requiring people to stand up each time someone wanted to come in or go out. When I told him this wasn't going to work, he argued with him claiming it was the only place to put it. I pointed out that people needed to get in and out and in and out and in and out. He was rude but agreed to move it. When checking out I had to remind the hotel again that everything goes on the master bill. As in everything. And when I had lost something I got the distinct impression the person behind the counter wasn't listening to me. Specifically because she didn't understand when I told her that I was leaving the country and getting on a plane so my mobile wouldn't work and she followed up by saying she'd call me later on my mobile when they found it. Ummm.... wait what? All of these things were brought up the sales person we were working with and she responded by sending us wine and chocolates. Wine and chocolates should be sent to lovers not business associates. There were other options at resolving the many issues. We'll go back to Brisbane but we won't go back to the Stamfo

Apart from the views which are pretty hard to beat in Brisbane, nothing else in this hotel was even close to 5 star. On arrival the front desk staff were friendly and gave helpful information about what was open in the area given that it was ANZAC Day. There was no offer to take our bag to our room (although I wouldn't have taken up the offer - it still would have been nice to have the option). On entering the room we saw twin beds - not the King that I had booked. A quick call down to reception seemed to sort this out. Jack was very apologetic and said he would get concierge to come up to show us to a new room. We thought this would happen quite quickly so waited out the front of the room - nearly 10 minutes later the concierge came barrelling down the hallway with the luggage trolley and, on seeing our one suitcase, muttered that he shouldn't have bothered to bring the trolley. He then ran us - and I do mean RAN - to a new room down the hall. He seemed to be put out by the whole situation and told us he was very busy and wasn't going to come up straight away so we should have waited in the room and watched TV. The room itself was dated and really needs a refurb. Dated fixtures which need to be replaced or at the very least painted and repaired. I then met a friend in the Pav Bar downstairs with the intention of having a few drinks and a bite to eat. During our second drink we saw a huge rat running around the courtyard between the lobby and Moo Moo. This instantly turned me off eating there so took ourselves down to Eagle Street instead. I also didn't bother eating breakfast at the hotel the following morning. I know it's by the river but come on - it was the size of a small cat. Management have since assured me pest control have attended but I'm not sure it makes much difference. I certainly won't be back and I'm not sure how they are clinging on to their 5 star rating.

Very impressed indeed. My husband and I got married here 6 years ago, in the garden, and had our reception in the river room (seats up to 70, best views of the river) and yes, we did try and sneak a peak but the doors were locked (d'oh). We checked in without fuss, our room was clean, elegant and had beautiful views of the garden where we married and the river (and some pudgy man in his tighty whiteys a few floors down chilling out on his bed...). I have long since believed that we had found the secret hotel in the city 20-30s don't know about, or believe only richies could afford. But our room was on par with other hotels in the vicinity filled with the youngsters, it is a great thing. Privacy sans crowds especially on St Patricks Day weekend. The staff are friendly and accomodating and aren't snooty or rude. The hotel is beautiful, sophisticated and there is a DJ mixing it up to Barry White on Friday nights in the court yard outside Moo Moos. Just a short stroll to Eagle St Pier... what a great way to have a weekend without kids. Love this place, will be back soon. (It always feels nice to be greeted with 'welcome back to the Stamford Mr and Mrs...' from when we got married and stayed there 6 years ago..)

My husband and I came here for our anniversary. It was absolutely beautiful. We must have mentioned our anniversary at the front desk, because when we came back to our room after lunch there was a complimentary bottle of bubbly in an ice-bucket and a letter from the manager "To Mr & Mrs Pete Foley on your anniversary". ...they must have missed the memo that we're two boys, but it's the thought that counts. We were really impressed. There's a telephone next to the toilet. That's pretty rad. Sensational views. A lovely lobby for high tea. The weirdest thing though is the attached bar; The Pav. I wanted to go have an expensive Hendricks surrounded by people with too much money but instead it seems to be catering to the after work crowd, so it just ends up being a pub. And as far as I'm aware there's no other bar at the Stamford. Still, bar aside, the Stamford was a wonderful experience. Get the breakfast buffet. It has everything you could possibly desire. Bocconcini and basil salad? OKAY. Eggs benedict? OKAY. Honeycomb you shave yourself to put on your pancakes? OKAY. ...I wish I was there right now.

High Tea at Stamford Plaza ... Amazing !! Delightful ribbon sandwiches, small tasty morsels and house made scones with jam and freshly whipped cream ... Choice of teas ...

This review is for the chocolate high tea at the Stamford plaza. I have never stayed here so don't know about the rooms. The tea was incredible, yes it was $49 a person and you must book ahead and guaranty a number but its well worth every penny. I went there for a wedding shower and it was a great atmosphere for this, a hens tea, birthday celebration or just a reason to get dressed up for the afternoon and have fun. They had the normal savoury finger sandwiches and a smoked salmon quiche but why eat that when there is a buffet full of chocolate!! The dessert were incredible. Cakes, macaroons, cupcakes, brownies, strawberries, marshmallows and pineapple to dip in hot white or milk chocolate. Tea and coffee are included and they had $6 glasses of champagne which was high quality. Great afternoon with a great view of the river.

The seafood buffet in the Brasserie Restaurant is great - good range of seafood and non-seafood options. Quality food! The seafood is always great, and the desserts are awesome! Especially the homemade vanilla bean ice cream :) Groups beware - the don't split bills

Went here on Christmas Day for a buffet dinner and the food was amazing and kept coming all night. The service was excellent and the staff even found me a more comfortable chair. Highly recommend the Christmas Day buffet if your looking for somewhere to head out and not have to worry about cleaning up and having plenty of variety. We sat outside and had lovely views of the story bridge and the river at night. They also had live music as well

Went for buffet dinner on Saturday night. Booking is essential to make sure you don't miss out in getting a table. My partner and I had a table facing the river which was really nice. The buffet was quite nice with a good range of salad, seafood, hot dishes and a small range of deserts. The seafood shines with it tasting fresh and full of flavour. I was a little disappointed with the selection of deserts. Though I think for a seafood buffet it did certainly focus on the hero, which was the seafood. Overall I would go again and do recommend if you love seafood :). The staff were attentive and friendly. If there was one major letdown it would be the toilet facilities. Floors and sinks needed to be cleaned and more hygienic.

Avoid the Stamford Hotel Brisbane. Had Mother's Day Lunch there $600 plus and it was terrible. Food was very ordinary and the staff were hopeless and in one instance very rude. Staff lacked simple manners and etiquette. Contacted management who seemed less than worried about the food quality. Have spoken to many others since my visit and all concur that their experiences were similar. Will not be returning to the Stamford. Plenty of other 'good' hotels and restaurants in Brisbane.

Love the furnishings, very old world. The staff are very friendly and helpful. The hotel is just beautiful and well worth the money. The hotel has some wonderful restaurants attached.

The worst High Tea I have ever been to and I have been to many all over the world. Beautiful setting in the Brisbane River, but that is the only positive. Thin scones, uninteresting selection of cakes and sandwiches in yellow bread!!!? No tablecloths, no flowers and no pretty China. Would never ever take guests there again. For a hotel of this calibre, it was highly disappointing.

Went for the seafood lunch buffet with a group of friends. To be fair i am comparing this place to another seafood buffet place in the city - as much as I want to say Samford Plaza is five star it is not for the food part but at least they have wine buffet ( that means you pay one price for wine and drink as much as you want)!