Abdul M H.
Google
Extremely Disappointed, Totally Unprofessional
My experience at Spantol Hostel in Istanbul was a complete disaster. I reserved a room, drove 7 hours to get there, and when I arrived, the manager told me my room was not available, without giving any clear or reasonable explanation. It completely ruined my visit plans and schedule.
It was already late at night, and I couldn’t find any other available place to stay, so I had to drive another 7 hours back to my destination. On top of that, I still haven’t received my refund.
This level of mismanagement is unacceptable. If you value your time, money, and plans, I strongly suggest avoiding this place. The management needs to improve their communication, professionalism, and how they handle reservations.
Tip for anyone considering this hostel: If you decide to book, make sure to call ahead and confirm your room is actually available before traveling. It might save you from the same frustration I went through.