Stanyan Park Hotel

Fantastic location. Love this part of the city and love being able to just cross the street for a run through Golden gate Park. Breakfast was included. It was decent. I found street parking within a block every night. We stayed in the suite, which had plenty of space. It was nice to be able to spread out. Has character because it is old but they could update a few things without losing the character. But I'd definitely stay here again.

This small hotel it’s right on Golden Gate Park. It has easy access to the Muni and the free park shuttle. The room is clean and comfortable and beautiful. We had a great view of the park. The nightly complimentary wine is a great touch. It’s wonderful to relax after a day of visiting the city. The only weird thing is the strange placement of the toilet paper holder. It is almost across the bathroom. I’m sure there will be some who are unable to reach it from the toilet.

I can't recommend this hotel enough! From the warm and friendly staff, to the charming lobby, dining area, and rooms - to the incredible location, history, and charm of the neighborhood - just absolutely a perfect retreat in the "heart" of San Francisco! I loved every moment of being there - mostly because the Stanyan Park Hotel staff goes out of its way to make you feel welcome and most importantly, heard. Bill, the general manager, was an abundant resource of great ideas for things to do in and around town; the housekeeping staff was a blast to chat with; and I had an especially positive experience with Rinat at the front desk who treated me like an important and appreciated guest. Really felt like a home away from home - and such a creative and inspiring, and safe, energy inside the hotel! Can't wait to come back!

A Truly Wonderful Stay at Stanyan Park Hotel My wife and I recently had the pleasure of staying at the Stanyan Park Hotel in San Francisco, and it was an absolutely delightful experience from start to finish! Nestled in the heart of the city, the hotel offers the perfect blend of comfort, charm, and convenience, making it an ideal base for both tourists and business travelers alike. From the moment we arrived, the staff greeted us with warmth and genuine hospitality. Led by Manager Bill Engelhardt, the staff's attention to detail and willingness to go the extra mile made us feel right at home; we arrived late - too late for the complimentary wine hour - and the lovely gentleman at the Front Desk offered to pour us a couple glasses of (delicious) wine before continuing to shut down the dining room. Both morning and night, the front desk team was knowledgeable and helpful, offering great recommendations for local restaurants and attractions. The hotel itself exudes a cozy, vintage charm that’s hard to beat. For the boutique genre that San Francisco is famous for, these rooms are spacious, immaculately clean, and tastefully decorated, providing a peaceful and inviting atmosphere. We particularly loved the exquisitely comfortable bed and the quiet, relaxing ambiance – a true retreat after a day of exploring the city. What cannot be ignored is the privilege of Golden Gate Park. The hotel is just steps away, allowing for easy access to one of San Francisco’s most beautiful green spaces, what I dare call a forest in the middle of the city. Whether you enjoy a morning jog, a leisurely stroll, or exploring this National Treasure's many attractions, it's all right at your doorstep. Additionally, the complimentary breakfast was a fantastic way to start each day. A variety of fresh options were offered, and the dining area was a comfortable, relaxing space. Overall, I can’t recommend Stanyan Park Hotel enough. Its combination of location, charm, and exceptional service makes it a true gem in San Francisco. It was genuinely painful to leave. We’ll definitely be returning for my next visit!

Really great spot in a phenomenal location. Just a block from Golden Gate Park, at the end of the Haight Ashbury District. Within walking distance of tons of amazing spots and restaurants. I have stayed in other San Francisco neighborhoods before but this was my most enjoyed location to stay at. The hotel itself is historic, and well restored. Our room was small but effective. The staff was helpful and held our luggage for us after check-out because we had such a late flight. It was a good bang for the buck. The location alone was enough for me to consider staying at the Stanyan again.

Great location. I had a relative having surgery at USF Medical Center.|I could walk back and forth to the hospital. Whole Foods was a block away for my dinners.|Room was clean. Housekeeping did a great job.|Bathroom was updated.|Walls are thin, so at night it could be a little noisy from other Guests.|Daytime front desk people were very friendly and helpful.

So great. I love hotels that still treat you like a guest, not a customer. There's a big difference. The staff is top-notch. They ask if you might need something before stepping out. Rather than let you wander out in the rain without an umbrella... as a random example. An attentive & skilled staff at a hotel seems rare to get these days. The breakfast selection has a nice selection of "oooh, I'll dunk that in the tasty free coffee" items. The protein on offer is so-so, but tons of fruit, yogurt, & cereal. The wine hour is nice, too. One night, there was some very good cheese. Otherwise, good snacks, nice wine, and coffee. It's a nice place to be.

From other reviews I see my experience is not unique. Sean at the front desk was extremely unprofessional. He mishandled a straightforward package delivery, despite it being clearly coordinated and confirmed in advance with his colleague, resulting in significant issues for my mother. Instead of taking responsibility, apologizing, or offering a solution, he deflected with excuses. When I asked how we could resolve the situation and prevent it from happening again, he claimed he didn’t want to be "berated"and abruptly hung up, even though I was simply asking for an apology and a path forward. For what it's worth we had booked a very expensive two bedroom suite and are checking out tomorrow as this level of unprofessionalism is unacceptable.

From other reviews I see my experience is not unique. Sean at the front desk was extremely unprofessional. He mishandled a straightforward package delivery, despite it being clearly coordinated and confirmed in advance with his colleague, resulting in significant issues for my mother. Instead of taking responsibility, apologizing, or offering a solution, he deflected with excuses. When I asked how we could resolve the situation and prevent it from happening again, he claimed he didn't want to be "berated"and abruptly hung up, even though I was simply asking for an apology and a path forward. For what it's worth we had booked a very expensive two bedroom suite and are checking out tomorrow as this level of unprofessionalism is unacceptable.

Stayed here due to the proximity to UCSF. First on Wednesday night and then again on Friday night. First night we stayed in a two queen bed room on the first floor, which is technically the second floor. The room was clean and comfortable. We were right across from the skate park but due to the rain it was very quiet. Road noise was as expected for being in the city but calmed down around 11. We brought our own dinner from down the street and sat in their dining area. It was perfect. The second night we stayed in a two twin bed room that was on the first floor as well. Room was clean and very quiet as it was tucked in the back of the hotel. The beds were very comfortable as well, some of the best hotel beds I've experienced. Each staff member was very kind and helpful. Enjoyed a few items from the complimentary breakfast in the morning, mostly pastries and yogurts but great when you want something easy before heading out. It was a perfect place to rest while our family member was recovering from surgery and with its proximity to the hospital we were very happy. Hopefully we don't have to visit UCSF under the same circumstances but if you do, I recommend the Stanyan Park Hotel. Cute, quaint and full of very cool history.

Mr. Engelhardt is fully aware why I'm giving this place 1 star. Consistently, the negative feedback about this hotel is about the customer service. You think something would be done... Besides the customer service, it is a beautiful historical hotel with a great location. The customer service (or lack there of) will unfortunately run this place to the ground. Also, you cannot bring food to the hotel. There are no fridges, and our room had an ant infestation

The room was filthy. Behind the dresser, the legs of the bed and the heater under the window were caked in dirt , dust and cobwebs. Thwre was a bug running around my bed!! The breakfast isn't worth getting up for. It's a pity because the building is beautiful and in a great location. Please vacuum under the beds and behind the furniture and wipes down the areas that collect dust.

We needed to stay in the Richmond area, and there are limited options. We chose the historic Stanyan and it proved to be a very good choice. The renovation they did is beautiful, especially all the photographs dotted around the lobby and floors. It has a very good feel. Things are very old in the rooms, like the fixtures, but everything functions nicely. It was a cold night, like so many in SF, so we had to order an extra heater as one of the two baseboard heaters was not working well. That worked out nicely. I wonder if the room has AC? I didn't think to check, but you should. The bed was great and the shower was hot. We had a corner room that was larger than most and had a great view of the park across the street. They had breakfast in the morning but we did not partake, we needed to book to the train station for our return train to Menlo Park. Excellent staff on our entry and exit. If you like historic Hotels and need to be in this area, Stanyan is the place to go.

I had stayed at Stanyan Park Hotel several times in the past and had a great experience. But on 5/14/23 when my family and I stayed at the hotel while my mom was having a 12 hour surgery at UCSF, we returned to our room that night after a long day and our room had not been cleaned. When we opened the sofa bed there were rodant droppings in the sheets that were on the bed and the sheets were soiled. We called the front desk and were offered to change rooms as it was late and we were tired. Our family was given 2 rooms. One of the rooms had what appeared to be urine in the toilet, obviously not cleaned. I again spoke to the front desk and was advised to contact the manager the next day. I called several times and left messages but my phone call was never returned by the manager.

Stayed at this hotel years ago. it was nice but a little stuffy. I've heard mixed reviews since then. Now live in the area and don't need the hotel anymore, but the next time we have guests in town, maybe we can try it out for them.

Looking for a hotel in Inner Sunset or Haight Ashbury? I love this beautiful hotel! It is so warm and welcoming. The little breakfast in the morning is delicious. The beds are comfy. They are generous with amenities. There is a Whole Foods a block away if you need anything. The gorgeous Golden Gate park is right across the street. The entire hotel is spotless and I plan on staying at the Stanyan every time I am in San Francisco. Thank you so much for the amazing experience

I can't recommend this place more. I have stayed here under poor circumstances, with a family member in care at UCSF and for enjoyment. No matter the circumstances this hotel is comfortable, convenient, helpful, clean, accommodating and reasonably priced. True, sometimes it's not the quietest place to stay. But the ease of walking, transportation, location and amenities make up sounds you could expect in any central city location. The breakfast and evening reception are sincerely so confronting. Thank you!

It was a very small room, it was a queen size bed. And that was fine for just 2 nights. It was clean and the staff are very friendly and helpful.

First: The good. It is a charming hotel. My family and I stayed in a two bedroom suite over Thanksgiving. The suite was like an apartment. It had a fully equipped kitchen that we used to make Thanksgiving dinner. When we arrived there was a small gift basket filled with cookies and snacks. Everything was clean and housekeeping was great. The staff was friendly. The location was wonderful. Golden Gate Park was across the street. This is where the two star review comes in. I booked this hotel in the summer and the confirmation email stated an amount. After check out when I got home I looked at the receipt. It was almost $800 dollars more than the initial reservation! I called that day and the receptionist said just email them the original reservation and they would take care of it. I did. I heard nothing back. I sent another email. Crickets. I had to have Amex do a chargeback. We're not talking a few dollars but hundreds! It's too bad because I definitely would have stayed there again.

I will never ever stay at this place again!!! We booked two nights there for New Years Eve and New Years Day; we checked in and initially loved the suite, it was old and smelled a little moldy but that was to be expected with an old building. Typically, when we check in at a hotel I do an initial inspection where I would check the sheets and bed out but for whatever reason this time I didn't. The room seemed so fancy, with chocolate on the beds, even though our bed only had one (more to come one that), and everything, I thought for sure this room was clean and free of pests. It was my husband, our three kids and I. We drove in from Washington that day and despite being a little tired from all the driving, we were excited to be there. We had dinner in the neighborhood and at 9:30 we got an Uber to the bay to see fireworks. The evening was almost perfect, we had so much fun watching the fireworks for NYE and by the time we made it back to the room it was about 2 am and we were so ready to hit the sack. My son and youngest daughter crawled into bed and my husband and I were just about to when we pulled the sheets back on the bed and noticed foil flakes under the pillows, like a wrapper had been torn to tiny pieces...and upon closer inspection we also noticed rodent poop and short thick gray hairs. This is when we realized that the room had rats and they had eaten one of the chocolate candies left on our bed (when we checked in, we thought it was funny that the other beds had two chocolates and ours only had one). We freaked out and I told my kids to get out of their beds so we could check them out and sure enough, the bed my son was sleeping in also had rat poop and hairs on it. My husband then went to the front desk to let them know. We were offered two much smaller rooms but because they didn't have any roll aways available there was not enough room for everyone to sleep in a bed and someone would have to sleep on the floor. Which, in light of what we just experienced, was not ok with us. The manager on duty didn't act surprised when we told him about the rats and he never once offered an apology. When we demanded our refund he got very condescending and made a comment about how we will never find anything at that time of night in the city. There was no way we were staying another second in that hotel. We eventually found something 30 minutes outside the city and ended up staying there instead. It was not a good start to our year. Had management been more apologetic we probably would have stayed but because the guy was a jerk, we will never go back or recommend anyone stay at this place. Honestly, it was a good reminder as to why we stay clear of SF. Rats! Tons of them!

This hotel has No parking. You have to walk with your luggage from public parking. The room is dirty and smells of mold, which looks completely different from the pics, It was a nightmare, and I will never return to them again

My brother was having brain surgery at UCSF, so I booked a suite at this hotel for us to stay. I booked my stay from their hotel, which takes you to a third-party booking tool (eurobookings/Expedia), which I thought I was still booking through the hotel. I did not get an email with the booking confirmation. I had to call several times to finally locate my reservation. The Monday before his surgery, it was canceled and needed to be rescheduled because of his MRI. It was a non-refundable booking, and I asked if I could move it to a different dates. I was told by eurobookings that I would need to provide dates to move it to, in order to request the change. We don't have a new date yet for the surgery; in an effort to not lose $1,300, I gave a couple of dates in Dec. I received an email today stating that my request could not be accepted. I would not recommend staying at this hotel; they obviously do not have any empathy or any customer service, let alone good customer service.

I have never written a review but the stay and treatment at this hotel was unbelievable. This is the dirtiest hotel I have ever stayed in! On Wednesday, August 16, my husband and I arrived after a very long international flight. We had a two night reservation. We were stunned when we walked into this room. The carpet was beyond filthy. We went downstairs to speak to the gentlemen at the desk. He said they were sold out for the night. Tomorrow, we could check out in the morning and recheck into a new room. Because we had been going more than 24 hours and it was evening when we arrived, we decided to just stay. When I looked at the room in the daylight, I also noticed the bloody blob on the dust ruffle. We are grateful that the bathroom was up to standards. Needless to say, we did not sleep well that evening. At 7:30 in the morning, we came downstairs to check out. A young girl (now at the desk) said the hotel was booked. We stated we were leaving and went to a lovely and clean hotel. We booked the hotel room through hoteltonight.com. We called them to ask for a refund for the second night. Hoteltonight.com refused to give us a refund even though the hotel did not have a clean room to put us in. We will never stay at the Stanyan again nor use hoteltonight.com to book a reservation.

Bedbugs in this hotel: We stayed in room 101 on Tuesday 8/8/23 and my daughter woke up with 13 bites. I took her to the doctor when we got back home and it was confirmed it was bedbugs. I spoke to the manager who insinuated that it couldn't be true and then never called me back as he had promised. We liked the hotel but this was really disappointing service and I wanted people to know to at least inspect for bedbugs in the rooms you stay in.

Sean at the front desk is an absolute gentleman--excellent customer service. We really appreciated how thoughtful and gracious he was.

I stayed for two nights because it was near my daughter's apartment. The room was very small but OK. The view from my window was of a wall outside. The toilet paper holder was mounted so far from the toilet, I couldn't reach it (embarrassing). There was no coffee in the room or lobby and the breakfast area doesn't open until 7. I came from the east coast and was awake before 5. The location is great and the bed was comfortable. However, the front desk attendant this morning was pretty rude and seemed annoyed that I interrupted her while scrolling through her phone. Don't think I will stay here again.

I LOVED this vintage Hotel! It's at the end of the Haight so you're close to a lot of interesting shops and some great food. The staff were all super friendly, the rooms and the lobby were clean as well. I was surprised to see how big the elevator was, typically in older hotels the elevators are really small. We stayed during the weekend so we missed the wine and tea reception that they have during the week in the afternoon but we really enjoyed the continental breakfast they had in the morning. This place is located in a great area, but there is no parking garage specifically for the hotel so you'll need to find parking nearby. There are a few parking lots/garages within walking distance. We were lucky and found street parking a few blocks away but street parking is only 2 hours I believe during the week. We had a room with a queen sized bed. There is no air conditioning, but hardly anywhere in San Francisco has that. There were windows that we opened to let the cool air in when needed, we were never uncomfortable. There is a heater but we were there in the summer so we didn't need to use it. I loved the wallpaper and the bed was very comfortable. I highly recommend the Stanton Park Hotel if you're looking for a place to stay in San Francisco.

The location of this place is the biggest selling point. It is within walking distance of the Botanical Gardens and the Academy of Sciences (about a 15 to 20 minute walk). The customer service is ok, the main sticking point was that we had a question and called down to the front desk (a few times over a span of about 30 minites) using the in room phone and nobody answered. It wasn't a pressing issue, but then we called using our cell phone and they picked up right away. We got a small room which had a queen size bed, a small bathroom (with a toilet paper dispenser that was about 3 feet away from the toilet, a couple chairs, a table, and a TV. I would have appreciated a fridge in the room, but I guess it wasn't super essential since we brought a cooler and there was an ice machine in the lobby. Since the room isn't that big I think they could ditch the giant dresser that took up a good chunk of walkway space. Who unpacks their things into the dresser anyway? Rooms are dated. Carpets are stained (though obviously vacuumed). The only way to cool your room is via the windows, which is fine, but they lack screens and with young kids that made us uneasy. There is a skate park nearby and people skate randomly through the night, which can be loud if you are facing it with the windows open. There is no parking lot devoted to the hotel, so you have to park in the Kezar lot about a block away. It's $25 a day and I didn't have trouble finding a spot during the week. Overall the innards of this place need a face-lift (steam vac the carpets), but the location is great if you want to save money by walking. Rooms can be a bit cramped if you don't book a large one. Honestly we probably won't be back, it just wasn't for us.

This is a cute little hotel right across from Golden Gate Park. There is no hotel parking but there is a decent public lot a block away. ($25/24hrs, in and out). We stayed in their Double Deluxe room. As people have said, it's clear things haven't really been updated in a very long time - the chairs and carpets in the room were stained, but you could tell they had been cleaned and vacuumed. When we arrived at 3, check in time, our room wasn't ready. They said it wouldn't be ready for another 45 minutes at least, which for us wasn't a huge deal but might be for others. They kindly stored our bags, and we headed off. Per COVID, all the cute extras they advertise on their website are canceled (no wine hour, no coffee or tea available). They did have some prepackaged snacks for check in hours, and my daughter was happy to munch on a bag of pretzels. This would be nice to know prior to booking a trip, mostly because I get up early and like coffee early. I ended up walking the half mile up to Starbucks for my 5am coffee. The location is great, right by the park and Haight St. Breakfast is still available but you take it back to your room. It's also basically just very small pre-wrapped pastries, or cereal. We paid $190 for the night, but I don't think it's worth much more than that for sure.

Stayed here for our 47th wedding anniversary. My wife used to rent a bike to ride in Golden Gate Park in the late 1960's, from the store next door so this was a nostalgia tour. The area was in quasi COVID lockdown so Matthew was very helpful in finding restaurants that had indoor dining. Great location for a walking tour of the area, lots of restaurants close by and convenient parking within a block at a public lot at a reasonable rate. Room was clean and overlooking Stanyan Street, and with no loud night time noise. Fun place to stay at a good price.

The Stanyan is GROSS hotel. They are gross in upkeep and character. I attempted to book a room there for my Aunt. She had surgery at UCSF at 5:30am the following morning. I booked from Florida and sent an email ahead along with special comments and requests that she would be alone and be by herself. I asked that they take care of her and contact me if the charge needed to be validated or they needed anything. They never acknowledged the email. They gave her a hard time when she got there and as she had me on FaceTime, she stated that the place smelled of heavy fumigation and she saw the room they wanted to put her in & there were stains. Not suitable in a COVID-19 situation plus she had major surgery the next day. I refused to fill out the authorization and stated she will not be staying there as it didn't meet standards. They sent me a cold email not even acknowledging the inconvenience or even apologize for the experience. They just very coldly said, "we are charging you for one night stay according to our policy." They tried to get me on cancellation, I booked the same day and within hours refused to authorize upon seeing the property and the smell reports. They said they couldn't validate the reservation because it was in someone else's name and they needed an authorization sheet to make the charge, yet when I refused the sheet and the room, they were able to authenticate the same charge? How so when I specifically said I REFUSE AUTHORIZATION? I will never go to this hotel or recommend it. These people are soulless and lack common decency and sense.

Horrible service and the staff does not look like they are happy to see you come into their lobby. I am glad I went to another hotel near Union square. Better deal with free valet parking....cannot beat the free unlimited valet parking included with the hotel room.

This was a pleasant surprise! We found them in Groupon and have no regrets. We stayed for two nights. They did a good job updating the rooms with a charming vintage vibe. Loved the location, close to coffee, groceries, the park and shops! Friendly staff and clean environment! I would love to see them update the carpet in the rooms, that's my only suggestion. Would totally stay again.

A big shut out to Sean, I really can not give you enough thanks! I was trying to call the pub a couple of doors down but wasn't getting a response to confirm our big party for the day! I called Stanyan Park hotel to check if they knew whether it was open for the day. Sean was sooooo kind that he went to check in person if they were open. Talk about going above and beyond!!! You are AWESOMEEEEEEEEEEEEEEEEEEEE Sean and thank you!

Thank you to staff and management for making my stay at the Stanyan Park Hotel so welcoming. They went over and above to help me through a tough time, and were both professional and friendly. I needed to be near UCSF off and on for more than 7 weeks. I've stayed in almost every room configuration except the suites. All beds were comfortable. Some rooms have street noise (well, you're in the city) and thin walls (it's an old, HISTORIC hotel). I wasn't bothered by either. Perfect location from both UCSF and St. Mary's hospital, and across the street from Golden Gate Park for head-clearing walks. Only one street away from Whole Foods and a complimentary shuttle stop to GG gardens and museums. The complimentary continental breakfast has a variety of pastries, cereals, yogurts and fruits. The complimentary wine and snacks in the late afternoon were a great way to relax after a long day or before dinner. Thank you, Stanyan Park Hotel!

Short stay, but we found this hotel to be lovely. Staff was accommodating with outstanding attitudes. Room & lobby were clean. They even made this awesome birthday card for my husband

When you first step into the Stanyan Park Hotel, you get the feel of stepping back in time, from the victorian architecture, to the antique furnishings. Our first interaction with the front desk staff was a little odd, when they were frantically trying to find out if our room was ready, but it worked out fine after 10 minutes. Our room was clean, I still can't figure out if the baseboard heater is working (yes a baseboard heater) and the room is pretty small, with little space to put toiletries, I guess this is how it was over a 100 years ago. They offer many freebies and I love freebies. They have a morning breakfast, afternoon tea time and an evening wine and cheese social. The location is great with no onsite parking, but there are lots of street parking nearby. It's across the street from the Golden Gate Park, minutes from UCSF, half block from the famous Haight Street and Whole Foods. A couple perks there is no smoking allowed on the property and free wifi. I'm rating 3.5 stars. Nice vintage hotel, bed wasn't the most comfortable, nice stay but not blown away. Would recommend as good location and good price for area.

We agree with others who found Stanyan Park comfortable, convenient, clean, accommodating, reasonably priced, and with fine staff -- all good, right? But here's a bizarro detail: More than a month ago, I made a reservation for self & spouse for a weeklong stay, but our plans changed and I called and cancelled the reservation. Stanyan Park has never produced written confirmation of the cancellation, despite my multiple requests by email and phone and even a mailed letter. Thought I'd try one more time today & called & was told by staff (for the first time) that -- if I understood correctly -- Stanyan Park's "system" doesn't send messages to gmail.com addresses. Go figure.

I stayed here for a week with colleagues while doing work at nearby hospital. The hotel is clean and nicely kept, but as others mention it hasn't been updated. I appreciated the uniqueness of the interior and the care that they must put into maintenance. Even though it's right on the street, perhaps because it was raining the entire time we were there (keeping people off the streets, the downpours adding white noise) I slept really well thanks to the comfortable beds and warm rooms (my room heater worked great and made no noise). My room was always clean and tidy, and I found the dining staff did a really nice job keeping the dining room clean. My stay was fine, but I don't think I would stay here again for a work trip and if staying for pleasure, I probably wouldn't stay more than a night or two as the cost does not seem commensurate with the experience. The location is fantastic. It's directly across the street from Golden Gate Park and just a block from Haight. There's a local roaster with good coffee just a block west on Stanyan. There's free parking all around the neighborhood, but it's hard to get. We took Uber and Lyft everywhere. They were easy to get. I think it was about $45/ride to the SF airport. There's also a ride share car lot across the street (I can't recall whether it's Zip Car, Getaround, ...), so if you wanted to pick up a car that's an easy option. In terms of travel for work, it was difficult. Plugs were really hard to find in the room. One of my colleagues got a room for a little extra money because it had a desk. My room did not have a desk, just two chairs and a small lamp stand. This should have been evident when I booked the room but I didn't register this when reviewing room options. Breakfast, though advertised in some hotel materials as starting at 6, does not open until 7. I often wake around 5 and on work trips leave for sites around 7, so this was too late for me. The breakfast spread is fairly typical of any large hotel chain, except that they invested in nice pastries. Hotel staff don't put too much out at a time, but do refill frequently and bus tables. Some of the staff were friendly but in general I didn't find them necessarily warm. The few times I asked questions, I thought responses were somewhat guarded and suspicious. For example, one morning I asked about the to-go breakfast bags advertised on the website and the person seemed careful to ask me about why I was asking and took a bit to say that they could probably accommodate me if I talked to whoever was on staff later that day. I know others have written about really bad experiences with staff, we did not have that. Some of the things advertised on the website are incorrect. Coffee and tea, if available all day, are not readily available as they are located in the closed dining area. I'm used to having the ability to at least have hot water in my hotel room, so I found this inconvenient especially when trying to work in the evening. Overall it was a fine, relatively comfortable visit, but it was difficult for work travel and probably more expensive than it is worth. Ambiance and location are draws.

We booked a suite for the weekend and we're Incredibly suprised. Such a nice suite, spacious and clean. The amenities provided were what made the stay perfect.( The kitchen was well stocked with the random neccesities needed!!) Thank you stanyan park will definitely be back.

Great location but there's an entire shanty town just across the street from the hotel... we had a lovely view of people shooting up and smoking meth first thing in the morning right outside our window. My boyfriend was also outside one of the nights we stayed there minding his own business and one of the bums came up and punched him in the face!! Never seen this area so sketchy, really disappointing. Cute yellow wallpaper and comfy bed and pillows but the room was very small and we had to walk sideways to get around the bed to the other side which was pretty annoying. There is also no fridge or microwave in the room.. we brought a few drinks with out knowing there was no fridge so they got nice and warm. Staff also not super professional or friendly/attentive. The breakfast included was just packaged pastries and boxes of cereal or oatmeal like when you stay at a motel... not even any bagels or toast. No parking for the hotel so you have to street park yourself which can be difficult on the weekends and then during the week it's 2 hour parking or metered so you have to make sure to move your car. For $220 for 2 nights I wish I would've just spent a little more to stay somewhere nicer! My only positive was the central location that made it easy to get everywhere and walking distance to the park and Haight street. Pretty unimpressed.

What a wonderful historical hotel right across from Golden Gate Park! Matthew from the front desk made our stay an unforgettable moment and memory that we will forever cherish. He was so accommodating and went above and beyond our expectations! We were able to have a wonderful stay and birthday celebration thanks to the amazing staff! The housekeeping is also immaculate!

Was found a $150 fraudulent charge after exit, and the general manager won't take my calls to refute the payment. Have never had an experience like this. Old quaint hotel, but thin walls and smells moldy. Do not recommend staying here -- other options for similar price points.

Great place to stay. I booked a room here because my husband was having brain surgery at UCSF and due to the shelter in place, I wasn't able to visit at the hospital. This hotel is right across the street from Golden Gate Park and minutes away from UCSF. I was able to walk the park and keep my distance from others while waiting for the call from the surgeon. The room was clean and there were enough towels for my husband to take his two showers he needed prior to surgery. The staff was very accommodating while keeping our 6 feet apart and wearing masks. I would recommend this hotel for business/pleasure/necessity.

Rude rude rude. My mom is coming to visit, so I called to inquire about a room today. The lady on the phone said she had a Superior room available. I said that I was interested, and asked about the Yelp special offer advertised above, the one that says "Become a fan on Facebook and receive 10% off!" After putting me on hold for a lengthy amount of time, she came back on and said, "Yelp and Facebook is false advertising, we do not offer any discounts." and she also said that suddenly there was no room available after all. Oh, yeah. SUDDENLY there's no room available, when you just said there was. Yeah right. By the way... UMM... Yelp and Facebook didn't put those special offers up. YOU DID. Then she abruptly hung up on me as I was about to ask another question. What the deuce! Actually I'm glad that they 'didn't have a room available' after all, as I wouldn't want to give money to a business that outright lies to potential customers.

Great location walking distance to Golden Gate Park, bike rentals, and quirky Haight Street with ample options for parking. Bar with outdoor seating is also on the same block- convenient if you are hangry, in need of a covid friendly snack, and want to watch a sports game. Staff was very accommodating in allowing us to check in early and ensuring we had a roll away cot for our King bedroom. This hotel has so much character; feels like you are in someone's home! Hotel, public areas, and room were very clean. Masks were enforced appropriately and continental breakfast was to-go style. The cars got a bit loud at night, but nothing ear plugs or white noise via your phone can't fix.

Each room is different which gives it class and character. The hotel is in a great location. It is reasonably priced. The Staff are very friendly and very accommodating. The rooms are clean, the bathrooms are clean with nice towels, and most importantly the beds are comfortable and it is very quiet. I have stayed here twice and each time I have enjoyed my stay. I like to open the window a crack for fresh air and get the breeze off the ocean and GG park, makes for good sleeping weather... I like this place, would recommend it, and would def stay here again.

UCSF PATIENTS AND FAMILIES BEWARE! So this hotel is the closest hotel to UCSF which means it has to have kind staff right? WRONG! My dad was having heart surgery at UCSF Paranaasus campus and my mom stayed here for 3 days/2 nights to be with him. My mom checked in around 7pm after being with my dad in the ICU all day. She presented my dad's credit card which was the card that secured the hotel and was told that she couldn't use it because it didn't have her name on it. My mom tried to explain the situation (dad was currently in the ICU and she has all forms of his identification and all of her identification that confirms their relationship and living address) and the man checking in her said "Well if you don't like it then leave!" Wow. After 15 years of working in Customer Service, I can honestly say I've never treated anyone like that. My mom presented another card after this ordeal and then quickly went to her room. The tv remote wasn't working and she called downstairs multiple times for assistance but clearly the man was done with her and didn't want to her help. But it gets better. Or worse actually. My mom called me the next morning and told me about the situation so I called the hotel to possibly speak with a manager and ensure that my mom's room was paid for and to ask that this poor example of Customer Service was addressed. I spoke with Matt and explained the situation and background. He told me "well if your mom didn't like it then she can leave". Just terrible. He then told me that the guy checking my mom in had a large open wound on his arm so that is why he was acting like that. Maybe if you have an open wound, you should stay home from work. You would think that since 90% of their customers (Matt's estimate, not mine) are patients of UCSF, they would have a bit more compassion for people who just need a warm shower and a bed to lay down in after spending hours at a hospital.

I had a fabulous stay at the Stanyan Park. I chose the Cupola room with a corner view of Golden Gate Park, and a four poster bed. The room also had a beautiful antique armoire. (see photos) The bathroom came with Neutrogena products, and a hair dryer. Free wi-fi, ice machine, cable tv, and tea service everyday from 4-6 with coffee and cookies to boot. The location offered easy access to gourmet groceries with Real Food Co and Faletti Foods not far off. Plus, it's walking distance to good breakfast establishments, and local watering holes. I would definitely stay here again, and I would definitely pay the extra money to get the Cupola room with the corner view.

Great hotel to stay in San Francisco. Right near the park, great area to walk around sight seeing the Haight Ashbury neighborhood. The suites are great to stay in. It's like having your own apartment. Great kitchen for snacks. drinks and a good time. This hotel has very nice staff, all very friendly and helpful. Great breakfast buffet each morning.

Needed a hotel near the UCSF hospital. The staff at the Stanyan Park couldn't have been nicer and flexible with our needs. It is clean, quiet and the much needed tea and scones in the afternoon hits the spot.

Really cute place! Yes, it's old and the carpet was a bit spotty, but the bathroom and linens and everything that counts were super clean. Comfy bed and lovely service at the front desk as well. We got up too late to partake in breakfast...did catch the wine and cheese on the first day which was a nice touch. Great location with park across the street and Whole Foods around the corner.

I stayed here years ago and I loved it so much. We got to stay in the cupola room. It's an old building, and I loved that there hadn't been much done in the way of renovation. It was so quaint and elegant. High tea after a long morning and afternoon at the park was a lot of fun. It's a beautiful building with exquisite architecture. It's history is so impressive. Staff was so helpful and full of wonderful tips for around the area. The only complaint I would have is that parking was somewhat difficult. But really, it's San Francisco-to be expected.

Absolute Nightmare! Do not stay here - Absolutely the dirtiest hotel I have ever stepped foot in. Upon arriving for a multi day stay I checked into a 'Suite' room. The room was just plain filthy from the worn carpet to the dirty bathroom to the bed that smelled of urine and clearly unchanged sheets. The entire room had a musky smell that I cannot even describe. Upon telling the front desk receptionist they agreed that we could check out the next day without penalty. Upon checking out that next morning the Indian hotel manager came out of his office to tell me he will be charging me for five additional nights and there's nothing I could do about it. I have filed a police report against this hotel manager for fraudulently charging my credit card as it is now a week later and he continues to attempt to charge my card. As a business traveler that stays in hotels 75+ nights per year I can confidently say that this is the worst experience I have ever faced.

I love the historic preservation/renovation. Great location, perfectly serviceable continental breakfast. Staff mostly helpful. No view from my room, but I booked online & months in advance, lol. I'd stay here again.

This is a quaint, historic place to stay. Room was comfy but our room had no view. It almost looked directly into another room. I'll not sure how about the layout but that was just weird. We didn't bother complaining because we were out a lot. Their heat in the room was confusing. I think some aspects of this hotel (like their HVAC) needs to be updated. It was nice that they had free Wi-Fi. Rooms didn't have refrigerators or microwaves. They had complementary continental breakfast. It is as you would expect but they did have a waffle maker, boiled eggs, bacon and sausage and they kept the items filled throughout the morning. We missed the afternoon tea at 3 both days but they had wine cheese and crackers later in the evening. That was a nice touch. The hotel is located close to a lot of boutiques, restaurants near Height and Golden Gate Park. We walked to the Academy of Science Museum. It was a long walk but a must do.

Stayed in a cupola room for 3 days between vacating my apartment nearby and leaving for NYC. The room was lovely and clean. Breakfast was ok given the COVID problem. The staff, however, leave a little to be desired. When I called to find out when check- in was I was asked to hold and then about 20 minutes later was disconnected... The worst experience was with Renald who was not only not at the front desk for a lot of his shift but was downright rude when he was. In view of the unemployment situation at this time it shouldn't be too hard to replace him with someone who would be competent, grateful for the work and pleasant.