Starbucks

My elderly mother and I love popping in to the Starbucks for something fun to drink and maybe even a delicious small meal. The service has always been absolutely adorable and kind. When in season, we recommend a pumpkin spiced oatmeal latte with pecan syrup. The pumpkin bread was also very yummy! And my puppy just loves the tiny puppachinos! 🙌🥰

This morning, I decided to grab a coffee drink after having a particularly challenging morning in which I could not do anything right and was feeling pretty low. Received quick and friendly service at this drive-thru and the drink was just what I ordered. One actual win for the morning. I got home and noticed a message written on the cup. I don't know who took the time to write it, but I sincerely thank you. I hope you know, even if you didn't realize it at the time you were writing it, that it was exactly what I needed to be reminded of today. Your gesture made a real difference.

I ordered two sausage and cheddar sandwiches and remove the egg and I got a cheese and egg sandwich for both of them. I ordered a tray of cranberry plus bars and I got one cranberry bar. I called to speak with somebody about it and I am explaining what happened and the guy in the phone interrupted me to say so what’s the problem. He was being pleasantly hostile if you know what I mean and I asked if he was a shift manager and his responses the shift manager is busy that’s why I answered the phone. At that point, I chose to wait for the shift manager who did refund my money but I’m still out the food I ordered! I would have rather have had but I had have other stuff to get done hence the Starbucks.

One of the best locations out there. I purposely drive past 3 Starbucks just to come here. May take an extra second to be served because of the drive through, but worth the extra moment because the staff is friendly and always seems cheerful. Drinks aren’t consistent, but no Starbucks is

Your average over priced coffee saturated with sugar and whipped topping with a less than positive employee who'd rather you go anywhere else so as not to be bothered. Also for microwaved sandwiches it would be nice to have it fully cooked and not half frozen. Although I do recommend if you order ahead to not go through the drive thru early to pick up your order the poor car in front of me got an aggressive attitudinal employee who was more than thrilled to yell it over the speaker about how she was 7 mins early to pick up her order and that she was holding up the line and to be more responsible and arrive like the app said on time. I don't recommend Starbucks unless you really just need caffeine and nothing else is around or open.

One person sitting in the cafe. Three people working. One helping someone in the drive through. I walked in, went straight to the counter. No good afternoon or greeting. I stand there. They were all avoiding eye contact. Took a minute before anyone said “I’ll be right with you”. Almost walked out. Then someone finally greeted me. They weren’t even busy.

Very displeased with the service. I ordered a grande and my drink was given to me 3/4 full and the person walked away as if this was acceptable after I paid for a grande drink and the people were rude. Will not be coming to this location again.

Clearly not a caramel macchiato… would have given them 3 stars but since the “barista” rolled her eyes, gave attitude and said next time ask for more foam…. I opted to give credit where credit is due… clearly this isn’t a Macchiato! Instead of throwing a tantrum (yes, clearly… I saw when you threw up your hands in the air as well “how professional”) learn how to treat an unsatisfied customer. I never had any issues with any employees until this morning… the attitude was uncalled for!