Starbucks

I went this starbuck because close to my work place. Actually this is one of my favorite store consistent of drink taste than other starbuck. But I'm so upset for the ppl working at closing time at Sunday around 3.40 make my experience not good as usually. I order matcha frappe with extra matcha powder because I know the regular recipes not strong enough for me. But when I get my drink the color look pale like more milk. So I taste n no taste matcha. So I ask them to fix, I explained i ask extra matcha powder why no taste matcha at all (this is not first time i buy this drink at this place u can see my app) The bartista who make talk to me the regular matcha frape more light color, and she talk we always use 3 scoop match and use this spoon bla.. bla.. and then I said. I ask 5 scoop not 3 because I know I try regular ingredients it's not fit to me. They don't even said sorry or over to fix my drink I must begging them to make new drink for me. And the look not happy. I got my drink now it's only taste matcha nothing else, I feel like they upset because need make new n they just throw all the match. Very unprofessional. Make very bad drink and experience. Never go back n buy at this store again. Hopefully other ppl don't have any experience like me. Please more training your bartender First picture they said they put 5 match Second taste more worse. Like you only drink matcha powder. Wasting my $7 for this taste of drink.

This location is close to my job and the one I usually go to is under construction, that’s why Ive been coming here lately in the mornings to get a sandwich and coffee. And each time, I really hate going here and today was the last time for me. Yesterday, I asked the cashier extra hot 3 times and she said you didn’t say extra hot, I’m like yes I did, she goes no. Like she couldn’t just say yes and take my order. This morning I asked for pistachio latte, no foam and extra hot!! When I got my coffee it was like cappuccino, more foamy. I told barista can I have more milk and he tries to pour cold milk into the coffee that I asked for extra hot! They don’t even make the drink right and they mess it up more. Now I’m drinking steamed milk, no pistachio taste and no coffee in it! Paying almost $8 for a coffee and they don’t even care to read the order and make it right. This has been happening and I really don’t like the way people are being treated. Also, they are very slow to take the orders, as well! They ruined the morning coffee for me.

I popped in Sunday morning around 9 am, only a few people inside, and got coffee to go. It was quiet with limited seating and the staff were ok but honestly not as friendly as other area coffee shops we had visited. The coffee was Starbucks good, well made and strong enough to start the day. Next time I am in New York, though, this visit made me think that I will plan to stick with the mom-and-pops coffee places.

For my experience always is a pleasure take my breakfast in my favorite place

This place is awesome. They seem short staff but they all work well together. Acknowledging every customer as they come in and I’ve been sitting here 2 hours. Joshua special made a dark roast for me. I love the muddy coffee. It was so good. Place is clean and any moment they have they come wipe off the tables for new customers.

Bartender xavier was so rude, he has such a bad attitude. He was treating customers like if he was doing us a favor and the other worker dishe also with bad attitude, not as rude as xavier …but almost. Hated this starbucks, left feeling angry and confused about everyone’s attitude

Great food and just around the corner of our staying... Very clean, top music, great personnel. 5 stars!

Today was my Friday at work after working a long week I got off the train and went to grab a coffee and a snack before work . The cashier on 08/14 at 235-250 pm was highly passive aggressively rude and for the price in coffee and pastry I baught I will never come here again to this particular location . The Starbucks down the block greets me by name and is very friendly when I come there . The cashier : what’s the name Me : kayla And again three more times till she can hear me say Kayla . Then without me saying anything else she had the nerve to say “you look tired u should go home and get some rest “ first of all I didn’t ask ur rude ignorant employees opinion , I was gna ask for her manager but let it go being she just a Starbucks worker . Then the person making the coffees lmao obviously and visibly overwhelmed let’s my frapp sit in a blender while she angrily makes other coffees so I say to her with no acknowledgement forget the whip cream I gotta go been standing here while watching her handle other orders lol and she completly ignores me and angrily passes me my frapp . Um , for 7 bucs a frapp 4 to 5 dollars a pastry and that’s the customer service I got after always coming to Starbucks, never again ! I will stick to going down the block on third ave where the cashiers aren’t rude. And to the raggedy cashier , get a job you aren’t so miserable in . I have informed my whole office of the rude comment and nasty service I received here and we will not be coming in there nomore . I’m sure your overwhelmed miserable workers will be pleased . The worst customer service I ever experienced