Mohammed S.
Google
DISGUSTING CONDITIONS, HORRIBLE SERVICE & DISCRIMINATORY POLICIES – HEALTH DEPARTMENT NEEDS TO INSPECT!
This Starbucks location is an absolute disgrace, and I am shocked that a reputable company like Starbucks would allow such poor standards to continue.
First, the cleanliness of this store is unacceptable. Tables were covered in crumbs and spills, the trash cans were overflowing, and the floors were so sticky it was nauseating. The milk and sugar station was filthy, covered in dried-up messes that looked like they had been sitting there all day. The bathrooms? Absolutely disgusting—dirty sinks, no soap, and a horrible smell.
On top of that, the customer service was atrocious. The employees were rude, dismissive, and acted like they couldn’t be bothered to do their jobs. I stood at the counter waiting to order while they ignored me, chatting among themselves. When I finally got service, I asked for help ordering food, and they refused to assist—just a blank stare and a bad attitude. My drink was made incorrectly, tasted awful (like expired milk), and at that point, I didn’t even bother asking them to fix it.
And now, let’s talk about their new discriminatory policies. No free water? No open-door policy? It’s clear that Starbucks is targeting specific communities with these changes, and this location is a prime example of how they are treating customers in culturally diverse areas. Instead of being welcoming, they are creating barriers and making it obvious who they do and don’t want as customers. It’s disappointing to see a company that once prided itself on inclusivity turning to these exclusionary tactics.
This location needs a health department inspection immediately because it’s clear that sanitation, food safety, and customer service are not priorities here. And Starbucks corporate should be ashamed of the direction they’re taking. Until they fix these issues, I will never be returning—and neither should anyone else.
