Angel J.
Yelp
Do not recommend and will not be returning. First, I had a reservation at 1:15, got there on time, and was not sat at a table until about 1:50. The initial waitress came, she said she was busy with 2 other tables and that she would come back. Before we could even speak to tell her we had been waiting for a while and already knew what we wanted to order, she walked off. I was able to flag down the manager and tried to explain the situation, but he just brushed off my concerns and told me "i was fine, and that everything was okay". It's as if he was literally not listening to a word I was saying. We eventually got water and still waited for someone to take our order. After a while I flagged down the manager again, he ignored what I was saying but eventually sent another waiter to our table. When the original waitress saw someone else taking our order, she became extremely angry. She was extremely passive aggressive and when customers sat at the table beside us, she thanked them for being patient and not rushing her (she said this very loudly while looking at my table so that we would clearly know she was upset with us). If she would have taken the time to speak with us initially she would have known that we had been waiting for almost an hour, vs the table beside us who had been there for 5-10min max.
The food was very bland! I had the chicken and waffles, and the waffle was so dry it tasted like paper or cardboard. My friends had other meals and also said they didn't enjoy them. Literally no one finished their food bc it was so subpar. The only okay food was the French toast. The drinks weren't good either.
The ambiance was okay, it's extremely loud and tables are close together so you pretty much hear the conversations at tables beside you.
Overall, I believe this place is overhyped and staffing, specifically the manager needs more training in customer service.