Steak 'n Shake

I sure enjoyed my lunch stop here. The staff was very friendly. The service too, friendly and helpful. My wife and I enjoyed two burgers, shakes and fries. The fries made using tallow were excellent. The outside appearance has a very nostalgic feel, decor, and a route 66 connection. A great stop and would definitely go again.

This was our family's first time trying this restaurant, we came because their promise of better ingredients and fries cooked with beef tallow. There was no hospitality, we waited to be seated at the sign next to the register for more than 10 mins. We were passed by the servers several times, they didn't greet or ask if we've been helped. Finally, the manager who was busy with togo orders asked the server if we've been helped, the server replied with "I don't know." The server then sat us down, we already knew what we wanted, but the server left and never came back, didn't ask us if we wanted to order drinks, or if we were ready to order. After another 10 minutes we left. The guy who ordered a togo after we were seated got his food and left at the same time we decided to leave.

For it being a S & S, the sweetest, kindest folks working here are just phenomenal!😍. Special shout out to CJ, Jana, Mia & the others for serving delicious hot food, excellent value and out of this world customer service. We were treated with a healthy mix between family & royalty. Everything & everyone were so incredible. I hope management recognizes these folks , there smiles & incredible value & awards them accordingly. This is not your average S & S. You walk in as a customer and you're Family! I was surprised by how incredible the value was. Thank you Takhomasak S&S on National & St. Louis. You folks embody what others should be like in this world. ❤️❤️❤️❤️❤️.

Have been to the US many times, but had never experienced this chain until my last trip in early December 2025. I was pleasantly surprised and pleased at the quality of the food and the ethics of the company. The origin of their ingredients and the way they cook their food is a step in the right direction with regards to healthy eating. For me, this branch (near Andy's Frozen Custard) was better than the branch on South Glenstone, that decided to close at 7pm the day I visited because they were having a Private Party for Staff. Really?

My husband and I went here for dinner the other day after probably 10 years of not having it. It was only $20 after tip for two meals and shakes. The food didn’t take long to come out and was fresh! The shakes were huge and I could only finish half. The banana was sooo good! We will be back. Remember you can do a half and half shake no extra charge!

Such a great location! It’s on Route 66 and has a lit up sign. They serve standard Steak and Shake fair which is to say… Delicious burgers and shoestring fries. I got the Western Burger with savory barbecue sauce, fried onions, bacon, cheese… divine! I even ordered a Butterfinger shake and it was yummy!

I came 60 miles from Carthage to kill tome on Saturday mid-day. Stumbled on this Steak n Shake by chance. Ordered the #2. Good service and great atmosphere were exceeded by very tasty and fresh burger and fries ( great fries btw). Not expensive and kid friendly. I will gladly return to this (joint).

I can't believe I've lived here 17 yrs and this was the 1st time I have had Steak n Shake.... My boss had gotten the Garlic Burger for lunch. It smelled so good that I went and got one, too. When I walked in, the restaurant was full. So, I was expecting a long wait to put in and receive my to go order. That's fine. There's a pod cast I wanted to listen to anyhow. But Mia noticed me immediately and put my order in. I didn't turn my podcast on. Instead, I enjoyed watching the cook make the burger patties and another the fries. And in 7 minutes, my to go bag was handed to me. This burger is delicious! So were the fries, and they hold up well cold (if that makes sense). I had gotten the meal, which included a drink, for $8.99. With the: all-around quick service, nostalgic experience, and quality of food, this is a great value. In the past, McD's or BK for a quick bite. No more, lol.

Daughter and I needed a quick bite on a road trip. We love Steak n Shake so this stop was an easy decision. We were surprised to find out 2 things: 1. This is the OG spot! It's a historic stop on route 66 and has a unique old school vibe. LOVE IT! 2. They still offer dine in service with a waiter (no longer offered in our local area. We grabbed a booth, ordered our go-tos: 444 for me w/ double cheeseburger and fries and steak frank combo for her. They do have a paired down menu so you won't see chili 5 ways of orange freezes on the menu. Shout out to the employees of this location. They appeared to be short staffed with only 3 employees working - 1 on grill, 1 waiting tables and 1 doing everything in the middle with a lot of shake making. They were still helpful and friendly. When we left there were at least 12 tables of people dining in. That's a lot for a staff of 3 PLUS takeout orders. Our food came out super fast and our service was quick.

Steak N' Shake's motto is "In sight it must be right" at this location they have employees sitting on food prep/food contact surfaces well "in sight" of customers. The employees seemed so casual and lax about it so it tells me that they do this all the time. this location is great if you want a hepatitis or botulism burger

Great service, inexpensive quality food and clean . Shakes are killer and being one of the original stores is fun

The OG... the spot... the start of it all! This is the place to come for the original steak burger. My boys and I were up visiting my mom in Springfield and saw this location. It is the original old time Steak and Shake. Being that SnS is a new found love of my boys we decided that we had to stop here before leaving town. I wanted them to have the full experience so we went inside and sat down to soak up the ambiance, history and nostalgia. They actually give you menus at this location... they have waitresses, waiters, bus boys and all. There is a chrome counter you can sit at or you can opt for the tables or booths. I wanted to sit at the counter but my boys wanted a table... next time... we got a table. We looked over the menu and ordered a double for my oldest, the grilled cheese for my youngest and the double royal for me. My boys got shakes and all of us got fries. NOTE: one large fry is a big plate of fries!! It easily would have been enough for all of us no issue. We ended up OD'ing on fries. The royal came out piping hot, fresh and the sunny side up eggs oozed all over on my first bite... IT WAS AMAZING! my son loved his double but the grilled cheese was less of a hit. 2nd NOTE: don't order a grilled cheese at a famous burger place son! Lessen learned. The service was fantastic; the place was a hoot! My boys and I had a blast... we would definitely come again!

Used the drive through last time I was here, they completely got my order wrong gave me the wrong drink and gave me a burger with pickles and onions and ketchup even though I asked for it plain. They didn't even put the items on the receipt and were saying we gave you what you ordered. Incompetent staff don't recommend.

I haven't been here for literally years. I was never a huge fan of the smashed patty burger, so I never made it a point to come here. The shakes are good, and so are the fries usually, but this last experience was just awful. I understand they are extremely short staffed, but when we went in it wasn't very busy. The waitress was nice, but she messed up the orders "didn't write anything down." She didn't bring the two shakes till we were almost done with our meals. The fries were hot but the burgers were cold. And I mean colder than I ever had before. There were people getting food before us who arrived way after us. Not going back ever. Don't have memories of S&S so no reason for me to roll the dice.

Came in for some quick eats last week at Steak n Shake. I noticed they've really shrunk their menu as of late. I was really craving a chili cheese hotdog, but it wasn't at all on the menu. They serve chili, they have hot dogs, cheese, and onions, so I don't know why it wasn't an option. I asked the waitress if I could get a chili cheese dog and she said no. I was super bummed and just ordered onion rings. She came back and said she would try and get me what I originally wanted. So I ordered a hot dog and a bowl of chili. When I asked for chili, she asked me if I wanted crackers with my chili (at this point, I didn't know if she knew what a chili dog was). Suffice it to say, I didn't ask for onions or cheese. But the hot dog and chili were great. My husband's meal of cheeseburger and milkshake were great. Onion rings were nice and crisp. Overall, it would have been a 3/5 experience, but I bumped it up to 4/5 for the waitress who really did her best in the end to make up for it.

Walked in to get a few milkshakes and a bowl of chili to go. After we ordered, a few more to go orders came in, too which they all got their orders before ours. After 30 minutes, my husband decided to just ask for a refund so we could leave (it's an open kitchen, we could see they weren't preparing our order). The girl who took our order said she gave us our receipt so the order must have got lost, but she never gave us a receipt. The manager said "they don't teach us how to give refunds because they don't like it when we hand them out". Seriously? She asked us to wait one more minute so she could personally make our order. Then she gave us $2.50 off gift card, which will get us one fry for a future visit. We love steak and shake, so this location was very disappointing.

We really wanted to enjoy our visit, but the staff really struggled. The wait staff seemed inexperienced and indifferent and not at all aware of which customers got what. The nostalgia will not be enough to keep this around if something doesn't happen with how it is managed.

Well, I absolutely love SnS but they've really struggled since covid but I think we're far enough past that to be an excuse. I ordered a burger (with egg), onion rings and a soda to go. They were cooked pretty well but they cooked food sat for several minutes before it got wrapped and put in a bag for me to take. They will not put condiments in a togo or even ask if you'd like any unless you ask. Nothing worse than getting where you're going with your food the. Realize you don't have what you want. They just seemed to be struggling with experienced help. I'll close with my pet peeve complaint. Asking for a tip on a carry out. I spent many years behind a bar and serving food. I get so mad when people ask for handouts. Show me a good dining experience and then I might tip you.

Rylee, our server was very sweet and knowledgeable. The food was hot and fresh when delivered. Love the "old school" decor. Would eat here again when in Springfield.

I was in Springfield for a convention and stayed not too far from this location. I always thought Steak 'n Shakes were only in malls. I'm dating myself, I know. But, to my surprise, this one was very old school. One of the few remaining "old style" designs for this chain of drive-in restaurants, opened in 1962. It's an awesome historical spot along Route 66. The service.....our server was Lacey S. who was awesome. She was very attentive and helpful. The decor, black and white checkered flooring, old photos, and red tables and booths. Very cool! The food was phenomenal and came out quickly. It was perfect. The burgers and fries were seasoned perfectly. We have 8 in Las Vegas, and none of them are old school, and none of them are as tasty as this one. Next time I'm in Springfield, I will be coming back to this location.

As most of us know, Steak 'n Shake is a company that has had more than its share of struggles in the last 10 years - not just during the pandemic. I worked for the company for 13 years and while most of it was the best years of my life, I've seen plenty of bad/poor decisions made by the company's leaders (using that word loosely). But enough about me, this is about the only SnS location listed on the National Register of Historic Places. It's for the right reasons, as this is one of the few that still holds on to its "old-school" values. The format for the store is outdated, which is fine in this case as there have been more "modernized" locations built in recent years. This still has curbside service (even before the pandemic). No "Sardar Biglari" signs or anything related to the dude here. (I don't want to call him a man or gentleman) The wait was a bit long as it was 20 minutes so I had to go outside and wait for a text. I understand it's all limited capacity as we were still in a pandemic. But it was worth it...at least I crossed off something to my Route 66 bucket list. The menu was very limited as SnS used to offer so many selections. Not sure if this is the 'new thing' or just for a limited time. But I had my favorite non-sandwich item: the Chili Mac Supreme, and regular fries. Washed down with Iced Tea and a vanilla shake. Service was fine. Steak 'n Shake's roots and Route 66 go hand-in-hand quite well on the eastern portion of the road. The first SnS location was literally on Route 66 in Bloomington (it is now a Monical's Pizza). I'm not really sure what made this place to be the classic location that it is, but it's all there for the nostalgia.

Our fave Steak and Shake in the USA! We love the 1950s Route 66 vibe at this historic restaurant, plus all the great service, fresh steakburgers and handmade shakes that Steak & Shake is known for. We recommend anyone who is into Route 66 make the drive into Springfield and stop here :) 5 nostalgic stars

In Sight It Must Be -- Just Okay. I was was a little disappointed when I got off of the highway to visit the Route 66 SNS that apparently is on the National Register of Historic Places. I rolled into Springfield on my cross-country trip with very high expectations, thinking that this restaurant would bring back memories of dining at the retro SNS on Colonial Boulevard in Orlando in the early 80's. Sadly, I discovered that this restaurant seems to be struggling like many of the other SNS stores that I've visited around the country over the past few years. If Gus and Edith Belt were around today, they'd probably expand upon the retro concept and have some old music playing, spruce up the "much less than sparkling" bathrooms; keep the counters, grill area, and the floor behind the counter clean; paint the curbs outside of the store; keep the employees from congregating behind the building during slow periods, add a drive-through window or curb service (like Sonic) and focus on overall quality control. Management can make SNS great again! Three stars out of five for "the cool factor" here, not for the single Stakeburger with cheese and the Nutella shake Takhomasak that I ordered for the road.

So thankful for this place and rescuing my need for a burger on my birthday!! Helpful staff and fun for my adult children buying "toys" out of the fun all machines!!

Rude waitress flipped us off on the way out, slammed things, argued with us about what we wanted to order, and was yelling in the back about us while we were waiting a longgggggg time for our order. do not recommend ever. One star just because I had to

Super cute little chain. Perfect greasy breakfast place before the tailgate. Loved the old timey layout of the building. Server was really nice!

Was in Springfield visiting family and decided to stop at the OG Steak N Shake, on arrival it was pretty cool to see the the building preserved in time. Came inside and saw one worker with blue hair with the dye literally stained his whole neck and face. Not sure how you get that messy dying your hair but whatever, ordered my double cheese burger with fries and a Oreo shake. As i was waiting i noticed the place wasn't very clean probably a 6/10, someones hair scrunchy was under the table in front of me. Food arrives and i try the burger, overall satisfied 7/10, fries were thin and delicious and the Oreo shake was one of the better shakes I've had.

Heard about this location having a lot of the original fixtures and was swayed by the retro vibe. Got the single steak burger with thin fries. The burger is good, sadly I'm not a fan of thin fries in general. The server was nice but not particularly excellent service, she only checked on us once. It's a fun place to eat at cause of the 50's look but it's mediocre at best for food and service.

I've been coming here for 40 years. I think it was the first place I went out to eat when I started college. It's still full of Southwest Missouri State, or Missouri State (or whatever you want to call it) students. Sometimes it gets way too busy and it's always full of regulars. Sometimes it's a little hard to get waited on. That was the case today, but I'll probably never complain about this place. It means a lot to me. I will say the work ethic has definitely changed over the years.

Could not leave Springfield with out stoping by the Steak 'n Shake at 1158 E St Louis S, this was a place that my Dad and I ate at a few times Had a Bacon N' Chesse Steakburget with Orings Been to other Steak 'n Shake, but the food just taste better at this one. This one opened in 1962 on Route 66 and is one of the few original Steak 'n Shake buildings that remains #Route66 #RT66 #OklahomaRoute66 #OKRT66 #OK66 #Route66Roadie #preserve66 #food #savingplaces #travel #instatravel #travelgram #ontheroad #whereintheworld #alongroute66 #KickingitOkieStyle #SaveRoute66

You should definitely visit if you are on Route 66 and try the Truffle Burger - it is the best of all of them, if I do say so myself. The milkshakes I wasn't a fan of even though they claim they are the beat in the country. It's more like a whipped dollop of ice cream in a cup. But still tasted good. Will definitely go again for the Truffle Burger!

This Steak 'n Shake was right caddy corner from our hotel and we were very grateful for its location after a night out with friends. We were seated immediately. It was fairly busy but the staff seemed to keep up nicely with the crowd. Food was hot, fresh, and on point. I'm picky about cleanliness so that's the only reason for the deduction in stars. I'd say they could've been cleaner. With the time of evening and the crowd though, it was reasonably messy. I'd definitely eat here again.

I wouldn't waste your time or money eating here. Today when I went in I was surprised to find a table generally they are bust during lunch. It took a minute to be greeted. That should have been my first clue. After the waiter finally greeted us he told us we could sit anywhere that was clean. After we set down we again waited for someone to take our order. I was at first considerate, noticing they were busy. Finally our drink order and our food order placed, I thought our lunch was moving in the right order. I looked up a few minutes later and noticed several customers that came in after me had their food and was just about through with their meal and I had not received mine yet. I was getting upset. I asked if my order had been lost. I was told it was coming out now. As I looked back there behind the counter I seen at least 15 baskets of food just setting there. Once my food arrived at the table, it was inedible. The bottom bun of my burger was burnt and hard, the hamburger was actually crunchy, and the fries were so hard and cold. I finally choked down about half of my burger. My son couldn't even eat his. My husband like me ate about half. We finally had to leave. When I paid the bill I expressed my displeasure only to be met with a total. Not even I'm sorry to hear that or let me get my manager to see if there's something I can do. Nothing! I paid and left. But I will never go back again. I wouldn't waste your time or money.

Always has exactly what I need when I need it, because it is open 24 hours. I always get the chicken fingers which is a meal under $5! Sometimes if you add a shake it will be more than you expect but they're definitely always delicious and flavorful and worth it. I've also had the frisco melts and sliders and other steak burgers. All very good and cooked to perfection. The fries are always thin and crispy and delicious with the seasoning on them. It's fun to come here with friends at any time of day or night, when you have a craving for their food. The service is generally average. They have mistakes or slowness sometimes but they're always super nice about it, so I don't mind.

On a work trip I wanted to check this place out. I Ordered the Wisconsin Butter hamburger and it was delicious but the skinny fries kinda suck. I guess I'm used to regular size fries

Across the street from my hotel was a Steak and Shake. I didn't feel like driving anymore so I crossed the road to grab a bite. It was a burger joint that offers a $4 combo menu and happy hour on soft drinks and shakes. How cool is that? They do however have an extensive menu with lots to choose from. I did what I usually do when I go into an unfamiliar eatery in a far away land; I asked my server what her favorite thing was on the menu. She said she liked the $4.99 Royale. A double bacon cheeseburger with a fried egg. She recommended it very runny. So I ordered it that way and it was Hella Good! Plus a large Iced Tea for a buck. The burgers are fried on a grill and come on a bun with lettuce, tomato. My burger came with no dressing yet was very moist, especially with the runny yoke. They also have these little yellow peppers unlike any I've ever seen before. Not too spicy, but an excellent compliment to a burger. My server was very polite and has great taste, Steak and Shake was the highlight of Springfield, MO!

I was so surprised by this steak and shake. The service was so friendly and the food was fast, delicious and we loved the milkshakes. Authentically vintage, from the 60s and really fantastic. It was a convenient stop for us but now we would go out of our way to hit this location again!

This is the WORST fucking steak and shake i've been to in my life. my friend and I went there and they got her whole first entire order wrong, the grilled cheese was not cooked. The waitress never came back to check on us. We asked for shakes and had to get them remade three times because they weren't the right thing every single time. They didn't give us silverware or napkins and did not give us the chance to ask for some. The waitresses were flirting with teen boy customers and directed all the time towards them or just messing around. The boys were being so reckless and loud they had to get kicked out of the restaurant. Terrible service. Terrible. 0/10

Love this place , feel like I am back in an old movie with the Fonz Great shakes and burgers , shakes are special

Oh my goodness, what an awful experience! We made our order, but waited for 20+min and still didn't see the food! Com'on it's not fancy stuff, just a couple of burgers and fries. The place was empty ( we were the only customers then), but the grill was cold, no one was cooking our food. There were more wait staff than customers, yet we were sitting there hungry. We walked out of there without the food. There are burgers elsewhere, folks.

If you eat here during the day, it's fine. If you eat here late night, the food quality lacks. Avoid entirely after bar close as it becomes a large baboon cage.

This place has the worst service I've ever seen! We waited almost 30 minutes to be acknowledged pop youasaw

Favorite go to restaurant. This recent visit got to try their breakfast and now I have more reasons to come here. Everyone is always super nice and makes sure everything is up to standard.

I was visiting Springfield for an interview, so a friend said I had to stop by Steak N Shake. This was my first Steak N Shake experience, so I was excited. It's a cute place, reminds me of an old school diner. We decided to order take-out so we approached the counter. I wasn't sure what I wanted to order but the hostess and chef were very helpful in helping me decide. Since it was my first time I settled on a single steak burger with fries. The burger was good and the fries were too. My order ws pretty cheap too. About $4.00. Can't beat that. All in all a good expereicne: Good burger, great customer service. I should've tried a shake b/c they looked friggin awesome.

OK, I might be a little liberal with this 5 star rating, but this place is a genuine slice of Americana, with great diner style fare. It's blinking lights drew us in from our hotel across the street. Since I grew up in the town where this chain got it's start, we had to eat there! I had the guacamole steak burger with a cup of chili. Both were yummy. Hubby had the steak burger with bacon & horseradish which was delicious. His chocolate shake (almost too thick for the straw) was "wonderful." Our son had a double steak burger with cheesy fries, which he demolished! All in all an excellent Midwest drive-in eating experience. Service was top-notch too, our server was very attentive. Love their uniforms, very snappy!

The fries are frustratingly small both in cut and portion and the burgers aren't great, but for what you're paying, they're better than McDonald's and Burger King, and the staff are super friendly!

The floors were filthy. Our waitress said "they're supposed to clean the floors in the middle of the night but I doubt they do" The tile stained there were straw wrappers and dirty napkins and hairs all over the place. My family and I got up and left.

I stood inside for 5 minutes before being acknowledged by anyone and then watched as a women make a burger, then got on her phone, and then preceded to continue making the burger with the same gloves on. Two seconds later I saw a male do the same thing

Understand many businesses hours have changed but closing at 8pm wow could be a little later.

This member of the former Route 66 route just got nominated for the Historical Locations Menu. I also just stopped in for a double and cheese over the weekend while I was working a trade show down the street. As almost any time you stop by this location it was filled to the walls with people stopping in for a quick bite. But as usual, a quick to-go burger and fries isn't a tall order. Always made fresh to go, a hot double cheese and fries is just around the corner. Great old fashion place that still offers curbside takeout and all of the original signs on the outside of the building.

I like Steak N Shake it is always a great place to go if you just want to know for sure that you will get a good meal and a good price. I had a cup of veggie soup that was amazing and no dairy in it which is always a plus. My mom and I split the 3 sliders and she had a hot fudge sundae.. Our waitress was fast and friendly and kept the sweet teas coming and even brought us to go cups. The atmosphere was like steeping back into the 1950's with the pictures the decor and the old guys sitting behind us telling the waitress they had been coming there since the place open 50+ years ago and they were trading model trains, they just made the atmosphere even better.

What would you expect from a greasy spoon that has consistently good food? Well, I'd say you'd expect consistently good food. I've never had any food from Steak 'n Shake that I sent back, save one time when I ordered a chili starter, and they brought my burger and fries way too soon. By the time I ate my chili, my fries were cold. Of course, the restaurant made it right by bringing me a fresh order of their shoestring French fries. I think my favorite part of eating at Steak 'n Shake has to be the old diner feel you get by its ambiance. Being close to MSU, Drury and OTC, it's in a perfect location to be a hangout for college students. They just did a remodel of their dining room, fixing horrible cracks and other issues with their floor, and redoing some of the bench seats on the booths, plus upgrading the surface of the bar, using stainless steel sheeting instead of wood. Steak 'n Shake has grown their menu a lot over the years. Personally, I feel they have too many options, but hey, if it works for them and people like it, good for them. They advertise that every "meal" costs under $4.00. Today, I ordered a triple burger meal with fries, and added a bowl of chili (their chili is the best I've ever eaten), plus a double malted chocolate shake (it was during their "happy hour" so it was half price) and coffee when I was done with the shake. I had expect to receive a bill for around $15.00 to $17.00, but was pleasantly surprised that the ticket was only for just over $10. It was worth every penny, and the service was excellent. This specific location has a personal appeal to me, as it was the first place that my dad and I ate when we came to Springfield when we were looking for the home we were going to move into when we moved from Illinois to Missouri. It was an experience that my dad and I got to share alone together, and I still cherish having that time with him. He's still with us, so every now and then, I take him there for breakfast or lunch. The only complaint I have about the store is their rest rooms. They are either way too hot or extremely cold. Further, at least the men's room (I can't speak for the ladies room), smells horrible of urine that's not been mopped and has seeped into the grout and tiles. It really makes for an unpleasant visit, so if you've gotta go, be prepared. That's the only negative I have for them. Please, give them a try. They are open 24 hours a day.

The staff was rude and unorderly. They argued with the managment and customers! I used to come here all the time. Never again.

Good food for a good price! The shakes are wonderful and the fries are delicious. I have never had bad service here!

I'm just saying, to be a restaurant in downtown Springfield Missouri for however many years, you would think they would be properly staffed on a Saturday night, especially at bar close.....

Literally having the worst experience ever...just moved here from Atlanta and outside of the cooks stares and they're inability to assist me until I waited for 15 minutes at the counter. I'm standing at the counter card in hard waiting to pay after he takes my order then walked away another girl walks over like I need your payment. Like I'm not standing here waiting on y'all. I WILL NOT BE BACK.

I love coming here when I'm drunk and need something cheap and fast because I spent all my money downtown. The service is always great. Wait staff are really nice and friendly. Only problem I've had here was ordering a milkshake at the same time as the food and never getting it. Other than that I love coming here, sober or drunk. It's a cool place.