Steamboat Grand

We had a wonderful stay at the Steamboat Grand! The location is perfect, with beautiful mountain views and easy access to everything in Steamboat. Our room was clean, spacious, and comfortable, and the pool and hot tubs were a perfect way to relax after a day of exploring. We especially want to thank the amazing staff who made our stay feel so welcoming. Joel at dinner made every meal feel special, Travis at the pool was kind and attentive, and Samara and Will at the front desk and concierge went above and beyond to help us with anything we needed. It truly made a difference in our stay. We loved every moment at the Steamboat Grand and would highly recommend it to anyone visiting Steamboat Springs. Thank you for a beautiful stay!

I don’t usually leave reviews, but my stay at The Grand Hotel about a month ago was so memorable that I felt it deserved one. The rooms were absolutely amazing, beautifully decorated, and incredibly comfortable. Every detail was thoughtfully done, and it made for such a relaxing and luxurious experience. The real standout, though, was the hot tub area. It was the perfect place to unwind, and the setting was just right. What truly made it exceptional was the pool staff. They were friendly and attentive, making sure everything ran smoothly. Marcus, in particular, went above and beyond, his attention to detail and welcoming attitude made the whole experience even better. If you’re looking for a relaxing and high-quality stay, I can’t recommend The Grand Hotel enough. I’m already thinking about when I can go back!

The most beautiful resort we have ever been to. We only stayed one night so we could check out steamboat, but it was a great experience. The room was big and very comfortable. The pool was very nice.

We had an amazing stay here! The rooms were fantastic! So quiet. Plenty of space. Very luxurious! Pool area was excellent as well as was the fitness center! Bigger than many resorts we have been to! The breakfast at the restaurant was also excellent! Can't say enough about it. It was fantastic!

5 stars for Steamboat Grand, but specifically Patrick at the front desk. During check-in, I asked if it would be possible to upgrade our room and without hesitating - he upgraded us from a small studio to a large one bedroom and included free parking! He was so accommodating and offered wonderful customer service!|The room with lovely and so cozy! The kids loved the pool and hot tubs!

Our condo was really clean and had amazing views of the mountains. The bed was the best I bed slept on. The pillows and sheets as well. It was hard to leave. Also the hot tub is great at night.

This is an excellent hotel. The staff is amazing. The location is perfect. The amenities are great and I loved the rooms.

A very nice hotel within walking distance of the slopes. We've been staying at the Grand for years and have loved it every time. Complimentary ski and boot storage make the chore of dragging gear back and forth at the end of the day that much easier.

This place was a solid four stars. Really gorgeous lobby, pool and fitness area. We loved hanging out at the pool during our summer visit. Hotel staff were super nice and very responsive to any needs. The shuttle into town was also a really nice amenity so we didn't have to deal with parking and designated drivers (be sure to tip the friendly shuttle driver!) This place would be perfect with a few upgrades. In particular: nicer sheets/bedding, better TV set up (needs smart TV), and a small table and chairs in the room would've been great in lieu of a desk. We ordered takeout and brought games to play, but no table. Will definitely come back for a future visit!

Hi, We had no internet throughout the whole grand except for one room inside the little cash and catty market. We had an uncomfortable bed. the place is newly renovated but missing the essentials We found no flexibility in reservations at all unless your plan changes 30 days out We also experienced waits on the shuttle and the town offers much better and more flexible lodging choices. I will go elsewhere.

Okay, pros and cons: Pros: Awesome location Shuttle to downtown and grocery store Big rooms - we had a joined room with a kitchen Huge hot tubs Fireplaces and patios are a nice touch Cons: No cleaning services (even if requested) during COVID - if you want anything, they drop it outside your room No outside food or drink at the pool/tubs Hot tub closes at 9:30pm, sooo early (and they hardcore enforce it) No staff wear masks Overall, a comfortable room but very sparse service. Wish the hot tub was open later to be able to enjoy it more!

Great location on the mtn. Easy and accessible. Great take out at Thai talay. Easy shuttle to get downtown.

I was visiting a friend out in Denver, and she wanted to get away from the city, so we decided to go to Steamboat. We'd been there together twice before and had stayed in one of the cheaper hotels. But she was talking about how she the Steamboat Grand was being built while she was living in Steamboat, that she'd always wanted to go there, but that, during ski season, it was way too expensive. Since this was mud season, the prices weren't too bad, so I said we should try it since she'd always wanted to. I think we paid about $180 (plus parking, which always bothers me, as they obviously have a parking lot!), but the sign on the door of the room said that it goes for $900! Of course, those prices are never right, but the audacity to even suggest a rather plain room should go for that much is ridiculous! I loved the little fountains in the lobby as we walked in. There was also a young man who greeted us and who was very eager to help us, although we didn't actually need any help. The young woman at the concierge desk was helpful as well. Our room overlooked the pool and hot tubs -- a lovely sight! We left to go to dinner and then came back just in time to enjoy them for a bit. They are illuminated with blue, green and purple lights. One hot tub says it's for adults only, and with good reason -- it's VERY hot. The other hot tub is for everybody, and it was much more comfortable. The pool itself was a bit cold and there were lots of kids in it, but it was nice as well. According to the policy, they close the pool area at 8:30, so we felt we had to rush to get back from dinner. We actually stayed about 45 minutes, and it wasn't until after we got back to our room that we noticed that they didn't start making people leave until about 9:30-9:45. We were quite surprised to see that they charge for late checkout -- and it was a lot! Fortunately, we had things we wanted to do in town, so we didn't really need to check out late, but I have NEVER seen a charge for that anywhere I've ever stayed. I am glad that we stayed there so we could satisfy my friend's curiosity, but as a hotel, it's rather overpriced (even for mud season) for what it is and what you get.

Here for a wedding. Not happy!!! Only thing good are the beds. Thank God. Remote doesn't work. One garbage pail in bathroom none in main room. We are two people and here for a week. Vallet guy leaves at 10. Ugh. No tissues small room. Not clean. For the money I spent it is not acceptable!!!

Stayed for an extended weekend for snowboarding. Had an accident and broke my L2 and L3 while snowboarding. Just had asked for a late checkout because of it. I explained what happened and I was told no by the manager. This was on a Monday and the hotel wasn't busy. Normal checkout was 11am and asked for an additional hour 15 to an hour 30 longer.

Im sorry, but the only thing grand about this place is the price, which very disappointingly does not include even basics like breakfast or parking. never coming back here again.

Easy access to ski hill but the Sheraton is actually more convenient for ski in-out. Really liked the easy ski rentals and storage only available for guests or owners. Room was comfortable and quiet. Loved the Aveda toiletries and in room coffee. We actually loved the studio room with kitchen for making our own breakfasts! Disappointed that the spa was closed and the concierge was of no actual help other than handing out brochures.

Expected more. Room was okay with beautiful view. The coffee cups were dirty. The refrigerator was not cleaned and had some sticky stuff from previous guests. Also not even plugged in. There we're no water glasses in the room. The bed was made while we were there but dirty coffee cups were left on the bedside tables. Granted we were here on the off season but really? I had a muffin from the little coffee shop that was at least a week old. The bagels were still in the bag from the grocery store. The guys working in the coffee shop were a server and line cook from the restaurant. I have to commend them for trying so hard to do a good job. The restaurant was open from 3 until 9. There was a sign that said "Please wait to be seated" but there was no one available to seat you. The menu was extremely limited but the burger I had was okay. Beers were $9.00.

We had lots of hiccups while staying here. A family member had reserved 3 rooms for our group. When we checked-in, only one room was ready so we put all of our stuff in it. The room they said was ready had a kitchen, dining room table, huge master bedroom and nice sized living room. We put our stuff in the room and walked to get some drinks while we waited for the other rooms. About an hour later, we got a call from the hotel stating that they gave us the wrong room and that we needed to come get our stuff. We told them we were finishing up and that we'd be back to move our stuff in no more than an hour. About 45 minutes later we show up to the room and they allowed the guests that the room was meant for to put their stuff in the room that our stuff was in. The other guests had moved our stuff. From what we could see, nothing was taken but it was incredibly unprofessional to allow other guests to put their stuff in our room, especially since they're the ones who messed up and gave us the wrong room. We moved our stuff and got into our correct rooms. They had a good view but were much smaller. The manager tried giving us 2 free drink tickets to compensate for the major screw up. My husband talked to the GM and we ended up getting some money off our rooms. This hotel needs major updates. Location is great but if we go back to Steamboat we'll get an Airbnb or stay at the Sheraton across the street. Would not recommend.

Steamboat Springs, Co. I had a pretty good stay here. It's kind of an older hotel with cool furnishings and light fixtures in the lobby and other sitting areas. I really liked the cowhide sofas and amazing huge chandeliers. The shower had plenty of hot water but it was tricky to get the temperature just right. I finally decided it wasn't going to happen and went for water on the hot side which was ok because I had been out in some pretty cold weather outside. Thinking of a romantic evening by the fireplace did not work out as our fireplace did not work. A technician showed up around 9 pm but needed a part and could not fix it. He said it would be taken care of the next day but no one ever came. Out unit was high priced, with a full kitchen, and all needed appliances. Also there was a dining area and a full sized living room. The cafe downstairs provided good lattes that were reasonable. The gym had lots of equipment that I had no interest in but the steam room and sauna were great. You can also enter the outside swimming pool from the inside which was cool. Two big hot tubs outside finished off the pool area. One is adults only which I liked.

Two thumbs up! Found this place serendipitously in a storm. Thank god they were open. Great food. Great service. Wouldn't recommend if you're not coming to ski though.

Okay I have a bit of a love/hate relationship with the Grand-- I've been here 5 different times now over the last few years. It may have been "grand" when it first opened, but it's become a Grand Outdated experience as far as the rooms are concerned. The beds are in need of an update, as well as pretty much all of the amenities. The gym, sauna, steam room are all circa 90s. Extra bonus points for the hot tub!! That gets toasty warm and is quite satisfying after a long ski day. Parking is good, excerpt during busy times. Their underground garage is very small and fills up quickly. So why 4 stars...? The service is excellent and they do try hard to make the guest experience positive. The really best part is the value and the location. It's priced right and the location is stellar. A short walk across the street leads you to the Gondola and your on the slopes! Their shuttle service into town is an excellent service and really great way to explore the wonderful options steamboat offers. This place could be Grand, but it would come with a higher cost I am sure. So for a great value and an excellent location the Grand will make for a fun Steamboat experience. Just manage your expectations.

The outside is beautiful. And the staff for the most part is really great although my one complaint is that people here and at the steamboat sports spot weren't really Trained before the season starts. So when you ask questions everyone gives you a different answer. We stayed in a one bedroom suite or villa and it was nice. A bit dated but overall nice accommodations with a full kitchen and fridge. The restaurant in the hotel is great and has great food and a wonderful staff. Overall we would come back. Also it's right across the street from the lifts etc so you're not far from the ski stuff. You're about 7 min from Downtown. There is a bus in town that runs to like 11 and the hotel has a shuttle that runs fron like 4-10pm. There are only 2 uber drivers in the whole town though so that made getting to and from the hotel and the store difficult so don't expect a plethora of drivers.

Over Priced, Poor Customer Service, Poor Maintenance of rooms, Poor Restaurant and Poor Bar. The employees are poorly trained, can't use their own systems and seem very tired or bored. Clearly not been given training on how customers need to be treated. Better off at a local small hotel nearer town. I'll never be back to this location.

I woke up before the mountain opened and everyone in my condo. Had breakfast and bloody with LuLu! My day is already better !!

I previously stayed here as part of Yelp's Winters Eve last December and I would totally be back! AMENITIES: The pool and the hot tub were awesome. At night there's a bunch of different colored lights that change around both the pool and hot tub. The hot tub is huge, so make sure to bring 30 of your best friends! They also have a workout facility, various conference rooms, a spa, and a ballroom. Basically if you're snowed in... You're set! ACCOMMODATIONS: I stayed in a smaller room that had 2 full size, or maybe they were queen size, beds. It had all the necessities. It was a great size for just me. Had it been both the BF and I, plus another couple I think it would've been a tight fit. Since I was there in December I didn't make much use of the balcony, but it overlooked the pool. STAFF: As soon as I arrived the bell-hop was there to greet me and assist with my luggage. The staff overall was super kind and helpful. You can tell that they really do enjoy taking care of their guests and introducing them to Steamboat. I spoke with them on several occasions to get trail maps and personal recommendations for favorite runs. CONVENIENCE: The Steamboat Grand's proximity to the gondolas' is great! Just cross the street and you're in gondola square! They have several different guest parking options that range in price and convenience. I chose the $5 a day parking in a garage-style lot across the street from the hotel. They offer underground garage parking as well, I believe the charge for that was $15 a day. There's several restaurants, a board shop (duh!), and even a liquor store attached to the hotel. Everywhere I wanted to go for the most part was within walking distance or a brief shuttle ride from the hotel, so that was fabulous. Next time I'm looking for a place to stay in Steamboat Springs I'll def be giving Steamboat Grand a call.

Tired hotel and staff. Nice fitness and pool area. Everything else is old and outdated.

I was incredibly disappointed with my stay at the steamboat grand for my one year wedding anniversary. My husband and I flew into Colorado drove all the way to steamboat to spend the weekend even during a pandemic. We chose a The Steamboat Grand because if it's beautiful views and luxury rooms. When I entered my room the first thing I did was fill up my Jacuzzi tub. Unfortunately the water was yellow brown! We contacted the front desk only to be told to leave our room for hours while someone checked it out. We then told to change rooms late at night and move into a new one. We packed up our luggage and waited to get our new room number this took hours! We went to the front desk they said they were trying to get a new room for us quickly. It was not quick. Once in the new room at 10 o'clock at night we fill up our Jacuzzi tub and the water is once again yellow and brown. I've now spent the first day of my trip scrubbing bathtubs and unable to take a shower after my long journey. When I spoke to the front desk a woman named Trish was incredibly helpful but unfortunately she did not have the power to change anything. The Manager Jenny was sitting on her phone right behind her as I was complaining to the front desk of my experience. She never once stood up and offered her condolences or tried to reprimand the situation. We were then told we could change rooms one more time but that this will be our last opportunity. As if it was our fault! We took our refund for the two nights we had left and decided that we would spend the night in another ski town. During a pandemic I would imagine that the one thing a hotel focuses on is the cleanliness and sanitation of the rooms. To top it off, they could have cared less if we took our business elsewhere. We want to thank Trish and the manager at the restaurant ( the Cabin). They both went out of their way to try and make things better. We will never be back and will recommend to family and friends that they stay somewhere else. The Manager Jenny really disappointed us in the expectations of this beautiful resort. Sad she lost business over her lack of effort or empathy to make things better.

1 star for dramatic effect. WiFi is the worst, I'm here for a week and trying to get work done but I can't. The front desk doesn't have a solution other than WiFi only works in the lobby.

I'm staying at the Steamboat Grand and was told the day before we arrived mask are recommended not required. Once we arrived 10 hours later the posted STICKERS all over the floors and doors that mask are required. Website still says recommend but walking into coffee shop and gym here they say it's a requirement. This is just an FYI for those who choose to breathe the fresh mountain air!

The good: The pool, while crowded, was quite nice. The location was decent, with trails nearby and mountain views. The room was very clean when we arrived. The bad: The service. The employees were bottom-of-the-barrel ski bums with horrible attitudes. The young, blonde checkin girl had a rotten look on her face the entire time, and the charisma and body language to match. At the Market store in the hotel, the cashier --a young blonde-haired poser ski bum from Chicago-- threatened that he would charge me for a Vitamin water that I came in with, because "I put it on the counter". I told him to "I wasn't concerned" and gave him no tip. He then groaned after seeing no tip as I walked out. The amenities. There was a crappy, empty mini-fridge stuffed on the floor in the corner. The TV was clearly a smaller computer monitor. AVOID this crappy tourist trap!!

I stayed here over Labor Day weekend in August for my buddy's wedding. The lobby is very nice. It screams Colorado. And the check-in was smooth, but man, did they get off to a rough start after that. First, the bellhop seriously messed up whose bags were whose. Five of us arrived in two separate cars and some of us stayed in different rooms on different floors. The bellhop came to my door at least twice with some bags that were mine and some that weren't. Meanwhile, my other bags were in someone else's room and I had someone else's bags in my room. Fortunately, none of us was in the rehearsal dinner so nobody needed their luggage to get ready. After about 30-45 minutes, it got all straightened out, but even the bellhop said something along the lines of "we shouldn't have done it like this." And not in an apologetic sense, but in an annoyed sense. He might as well have said, "you guys should have just taken your own bags," even though the bellhops were the ones who offered. After all, that is their job, isn't it? Second, the ironing board had a cover that was way too big for the base. When I asked to have that replaced, they brought me a new iron, not a new ironing board. Oh well. Eventually that got straightened out as well. Overall, the rooms were clean to start and housekeeping did a good job throughout. I took a tour of my one friend's suite. Pretty sweet. Stay there if you feel like balling out. I do like that they had Starbucks for the coffee machine in the room. A+ for that. They run a happy hour from 4-6 at the downstairs bar. Daily parking is $5 in the garage across the street, $12 in the garage below the hotel, or $17 for valet.

This hotel is very understaffed. My room was cleaned only once during a five day stay. On the other days, they just emptied the trash but did nothing else, despite repeated requests. I had a Impossible Burger at the Cabin which was fine but the service was slow, probably due to an understaffed kitchen. The Cabin (the only restaurant/bar at the hotel) closed earlier than in the past (at 9 pm). I have been coming to this hotel for many years to attend a scientific conference. Although I never thought the hotel particularly stellar, this year was much worse than prior years. The hotel was fairly empty so there should be no excuses to provide better service.

Just traveling through and found this on Hotels.com. Off season so we got a fantastic price. Wish we could have stayed longer to enjoy all the amenities. Our room was amazing with a fireplace as huge jetted tub. We got a late check out with no problem. I will come back here again for sure.

We were there in June for the Colorado Cattlemens annual convention. The experience was amazing. The entryway was breathtaking. Check in was quick and easy. Our room was beautiful and our view was amazing! I forgot my camera battery and charger. I called 2 weeks later and they had it and are mailing it to me. So I must say great customer service!! Thank you House keeping for finding my bathroom and charger.

Stayed one night when I got into town one day early. I was given a "hotel" room which is actually one of the lock off bedrooms in a two bedroom condo. Nice arrangement as this one had both a huge whirlpool tub and a separate shower, King sized bed plus a small balcony which was not inviting at -5F outside. A cool feature is a timer on the gas fireplace so you can set it and forget it and not fear being turned into a crispy critter if you doze off. Seeing how I got the owners rate, it was a hell of a bargain.

In town for a wedding and this is the hotel everyone was staying at. Check in was easy. Friendly helpful staff. Hotel lobby looks a bit dated but nothing out of the norm for a mountain lodge. We stayed in a 2 bedroom condo and it had everything you could need. Bedrooms and bathrooms were a little small but the living room/kitchen area were very spacious. Very close to town and the steamboat ski area. Overall a very nice hotel.

Gosh. The name belies the age and deterioration. The facility is stuck in a time warp with that red, green and gold coloring ... aged carpeting and faux rustic furniture. Our room stunk like moldy wet ...we presumed from the carpeting being wet from snow etc. the hot tub and pool ~ though popular ~ were stark. The bar and restaurant were basic. The Spa was tiny but my tech was MARVELOUS.

I debated on posting a review for a while now, but I felt it was only fair to do so for future couples. Let me start by saying that the staff at the hotel is very kind. Everyone we came into contact with, and worked with for our wedding was kind. I never had an issue with any staff. We had our ceremony at the Thunderhead Lawn. The staff didn't do a very good job providing our guests with instructions on how to get from the hotel to the gondola. I'm unsure if it was just a break down in communication between our planner, and the event staff, but guests were unsure where to go. My BIGGEST issue was the surprise bill I came home to. I tried to pay everything in full prior to leaving for our wedding. In fact, I was shown balance statements less than a month before the wedding. The balance they had on the statements did not reflect how much I had paid. I even voiced this to the staff member, and she said something along the lines that their system didn't communicate with the accounting system so the total they sent me wasn't correct? For this simple reason alone I would tell couples to seek out other venues. The ceremony site was beautiful, and the staff was kind. But coming home after a beautiful wedding and enjoying settling into life as a married couple, only to find out you still have a $1,000+ balance remaining is absurd and stressful. Had I known the balance owed was that significant I most definitely would have paid it prior to traveling, so we knew how much money we truly had to spend on other things.

My family, friends and I were here for the yelps winter eve event and we throughly enjoyed our stay! We had a condo style room (3 bathrooms, 1 King size bed, 2 queen beds, living room and full kitchen). We loved our rooms, which were all connected through doors. The heated pool and hot tubs were a major plus! There are two hot tubs, one for all ages and the second one for 18 and over. The two hot tubs were over 100 degrees while the heated pool was over 80 degrees. The hot tubs are big enough the kids could swim in it. The fitness center has windows that look out at the pool area. The entrance to the pool and fitness center is the same with a sign in. They provide towels, but when you're done using it, they don't allow you to take it out. So if you go swimming, be sure to grab a robe from your room to stay a little warm on your walk back to your room. The hotel also has their own ski rental shop which you get a 20% discount as a hotel guest. They have a grand spa, which we didn't take advantage of. The grand cafe had a selection of warm drinks to choose from. Their restaurant, the cabin, which served breakfast, lunch, dinner and a full bar. We also loved the convenience of the gondola/ski lifts being so close to the hotel, less than a 10 minute walk. If we were to come back to steamboat, I'd definitely stay here again. All the hotel staff were extremely nice and helpful, which was a plus.

A premier Steamboat property! The rooms and accomodations are amazing (have you seen the penthouses)? Starbucks for the coffee machine in the room, got rave comments from our group. The food from the Cabin restaurant was absolutely superb and the staff is genuine, friendly and gracious. We would highly recommend a stay here to local Coloradans and out of state visitors! The ski storage area is right near the slopes and attendants took my skis and poles and I placed my boots on a rack of boot driers (you can keep your shoes there while you are skiing) which means you can wear normal shoes in between the slopes and the hotel across the street. The be l service was waiting to help us with our bags as soon as we arrived, but were not offended if we carried our own. The bell staff also runs the (free) shuttle that will take you anywhere(WalMart, dinner, bar, liquor store, etc) in town and pick you up when you call. Then there is the maid service. One our condos had 7 people sharing a 2 bedroom deluxe suite where they cooked their our food and hung out quite a bit. Not only did the maid wash any dishes in the sink and empty the dishwasher but left extra blankets and pillows unprompted when she saw someone was sleeping on the couch. Overall impression is that this is a very classy hotel with an excellent staff, there to help any way they can. One favorite part of this 'resort' is the amazing pool/spa area! The pool is an amazing inside/outside type and is a heated saltwater! And don't think they forgot hot tubs because the pool is surrounded by 2 huge hot hot hot tubs! And it get's even better.... at one side of the you can go in to the "spa room" where there is a dry sauna and even ... wait ... no really wait for it ... no, not just a steam room, it is a eucalyptus infused steam room! A perfect combination for post-ski relaxation and rejuvenation! There is a cafe with limited hours and is definitely casual for small entrees and coffee in addition to the hotel bar & restaurant called The Cabin. We had the buffet breakfast, which, for $15 a person was pretty extensive and of high quality. Made to order omelettes and fresh pancakes from the kitchen if you want. (look for our review on the cabin itself) Only warning is that parking is tough at the base of the ski area and garage parking under the hotel can get pricey depending on when you stay with them ... $5 to $15 per day ...

I just checked into this hotel expecting a pleasant and welcoming stay. It has been quite the contrary. I was sitting in the lobby with my small group of family members, no one else in the lobby (it was about 11:15pm), chatting about the day of travel when we were met with a young security guard YELLING "HEY HEY HEY NO YOU HAVE TO GET OUT OF HERE ARE YOU TRYING TO SPREAD COVID!?" Shocked and appalled by his rules of engagement, we went back to our rooms feeling as though we've been sentenced to some sort of house arrest by a member of the gestapo. Friends who we met here were apparently met with the same ferocity when asked to leave the hot tub (which they reserved per the hotel policy). I'm not exaggerating when I say I was frightened and appalled by his behavior and both persons are a direct reflection on the hotel and it's customer service.

Steamboat Grand was our home for 5 days and made for a great trip to Steamboat Springs. The Grand is located just across the street from the slopes and makes for a breathtaking view to wake up to. Our room was conjoined to another room our friends were staying it. We wish we would have realized earlier but there is the option to put three rooms together, one being a living-room with a fire place that can sleep 4 with a full kitchen and everything! Suggestion, if your traveling in a group, book these rooms! After a day on the slopes it was perfection to drop off our gear at the Grand storage right on the mountain side. Walk over to one of the numerous choices for a bite or a brew or to our favorite bar the Double Diamond (stop by and have the Judd Nelson and a Moscow Mule, you'll be complimenting my review in seconds!) that was in the bottom of the Grand, then head up to the adult only jacuzzi and let our muscles enjoy some well deserved therapy. The grand provided a complimentary shuttle to carry you in town then it was just a phone call for a ride back. Downtown Steamboat was just charming! The people are so kind. The streets are lined with shops and and restaurants and tons of charming precious character. Overall amazing first time in Steamboat and at the Grand, we'll be back for sure!

Wow! Heads up on this place. If you have any issue be aware that you will get the run around. This morning after getting a positive covid result for my grandson I started by calling the front desk more than once: both times "A manager will be in later, call back then". I called. No such manager around. Left messages. No call back. Finally called the reservation line. Result "Yes, we can cancel your reservation and yes, a positive covid test is a valid reason" Great. 6 hours later a new email stating that only 1/2 of my paid reservation could be refunded. Of course, when it's too late to do anything about it or even give it to someone else to use. Losers.

This hotel is perfect for a weekend ,or any amount of time, skiing. The hotel is beautiful and the decor is kind of mountain cabin look, the rooms are nice, clean and good in size. I stayed in a hotel style room although they have apartment style rooms as well. The property has a restaurant which is very good and a coffee shop. Also there's a spa to relax your sore muscles .Also You can rent your skiing inside property and outside but the same building has a licor store a bar and Thai Restaurant , not together.Our room had a fantastic view of the mountains and the ski resort area. Try the pool and jacuzzi, it feels great after a ski day. Location is perfect but comes with a price

Ah the Grand! My husband and I received a trip to the Steamboat Grand as a work bonus many years ago. The next several years we brought our kids. The pools, sauna, steam showers, gyms, and hot tubs are perfect for after a long skiing. Right next to Steamboat ski area makes this a dream ski vacation with kids. Just grab your skis and go! We love the attention to detail in the rooms. Everything is thought of in the luxury kitchens. Valet Parking is the real treat -staff is super helpful and attentive. Would not choose to stay anywhere else.

So disappointed. The cleanliness level was disgusting. Moldy and dirty bathrooms, but you need to wear a mask in the hotel. I don't get - during this covid thing you should be able to smell the clean! Door handles and light switches should be spotless! That wasn't the case at all. I've been coming to this hotel for over 15 years and it has never looked like this.

Sad. My husband and I have been staying at the grand 1-2 times/year for 10 years now, and have typically been satisfied, if not pleased, with the accommodations. The rooms are always clean and the water pressure in the shower is actually very good in comparison to most places we regularly visit. However, we just checked out of our room and were rather disappointed this time. We stayed for 3 nights in a room with a large jacuzzi tub, as we have on previous occasions. When we went to use the tub, we found the stopper to be broken, and had to find a makeshift tool to allow the water to drain. One of the jet covers popped off and was floating around as well. On the second night we ordered dessert from The Cabin to enjoy in our room. The Creme Brûlée was prepared in the to go container which unfortunately melted the wax in the container, leaving the dessert tasting just like the candle from a birthday cake. The rooms are thoughtfully equipped with portable humidifiers, however, we have yet to find one that actually works. Finally, on the 2nd day the AC stopped working. We left for dinner and hoped that it would be working again by the time we returned. That was not the case, so we contacted the front desk who informed us that they were aware of the problem and were working on it. The issue was not resolved, and when we informed the front desk upon check-out, the guy thanked us for letting him know.

I really liked the hotel. Our room was nice and so close to the mountain. Staff was very friendly and helped us feel comfortable at hotel. We also got a ride to go to downtown and that was very convenient for us to have a nice dinner and come back without worrying about driving in snow.

Nice and clean! We were surprised with how big their Studio Room is. It came with a full kitchen (stove, fridge, dishwasher, sink...) Early check-ins are available upon request, which is what we took advantage of. Free parking across the street, $12 underground parking, $18 for valet parking. Free shuttle that run every 15 mins to downtown Steamboat. Staff were friendly, welcoming, and very well informed with the hotel as well as the town. The only negative thing we have to say is that the elevators (all of them) smelled like baby diapers (all the time)

No bed! Giant room with full kitchen but no bed for almost $300/night. Ridiculous. One person managing room service for the entire hotel. Horrible service and rude staff. Would not recommend and will never stay here again.

To Whom it may concern, I stayed in room 624 on those dates. I checked in later in the evening, between 9:45- 10pm. No issues no heads up. The next morning, I got up early. Brushed my teeth. The water was brown.. Picture below.. Great.. I can't finish brushing my teeth . I tried running the water in the sink and shower. Both brown for 5 plus minutes.. I needed to head out. I stopped by the front desk Saturday AM to voice my concerns/frustrations. No empathy, no sympathy. Just shrugged it off. Very condescending front desk agents. It just added to the frustration. I called back about 10:30 that morning to ask nicely for engineering to run water while I was out to clean out the brown crap. I told them I would be out until 9 or 10pm and good go in any time. Okay great. Lets get this fixed. Got back to my room this evening, nothing had been done. Still brown water. Awesome. Can't get basic necessities like clean water. I run out and get bottled water from the local gas station.. I call down to the front desk to voice my concerns. A few apologies but basically nothing. The fact that this hotel has failed on several requests and at several levels. I don't feel I should have to pay for this room for both nights. To say its disappointing is an understatement. Terrible service, terrible hospitality. So glad I can't get clean water in my hotel room.

Ehh. Front desk is snarky. Not once but multiple times. They are severely understaffed and it shows everywhere, from maid service (non-existent --- call the snarky front desk if you want towels). They double billed me for one room, their mistake. It took them 10 days and me three phone calls to get it straightened out. They claim it must go through accounting, but either nobody's in accounting or the supervisor says no, they will handle it, then they didn't. No apologies, no acceptance of responsibility for over billing, just snarky. Normally, I'd give the benefit of a doubt but after 10 days of the run around, the Grand isn't so grand!

We had 3 family members staying in a one bedroom suite from 09/26/10 to 10/1/19. We did not use the restaurant,so we cannot comment on it, but every other aspect of the hotel was excellent. The location is great and the in and out self-parking option in the hotel was important to us. The room was clean, quiet and comfortable in all regards. The staff was pleasant and accommodating in every aspect of our stay. Overall an excellent value.

Very nice spot, room was good. Stayed in a studio with a small kitchen (but no cookware). Breakfast was solid. Gym was great. Location right across the street from the ski area was perfect. The rentals were easy and staff very helpful. No downside to my stay.

Great place to stay.... good food and it's very conveniently located in Steamboat. Close to everything. Outdoor pool and hot tubs are amazing.

A very nice weekend stay in Steamboat Springs, right before the holiday rush hit hard in the area. My cohorts and I shared a two-bedroom, two bathroom condo and it was way more space that we had initially anticipated. Both rooms were about the same size, one with two queens and another with a king bed. In the middle of both rooms was a giant living room, dining area and full kitchen. With a fireplace and a view of the ski slopes. So very mountain-ey. The rest of the hotel was very nice as well, though we were working a majority of the time and didn't get the full guest experience. But hey, there are way worse jobs out there that do not invite you to Steamboat Springs for the weekend! If you are staying as a 100% vacation guest, it's suggested that you hop into one of the giant hot tubs at night. It's all lit up at night and there's plenty of room to accommodate. And since it's pretty darn cold/snowy out there in the winter, you won't want to linger for more than 30-45 minutes out there. Hotel and restaurant staff are very nice. This is a tourist town so they know how to treat out-of-towners. If you do get snowed in or don't want to leave the hotel, there's a small cafe and a full restaurant on premise that serves breakfast, lunch, dinner and late night cocktails. Bartenders are especially friendly and accommodating, btw. Overall, a very warm and welcoming mountain weekend. Would love to go back on my own sometime!