Steel T Home Services

Our family has used Steel T for over 20 years at 4 houses. They are the best! Always professional, prompt, and knowledgeable. Whether it is the process of getting the quote, or the last little instruction on the thermostat, they are all great. This time we want to give a particular shout out to our installation team lead by Abi and our sales consultant Mike. Couldn’t be more impressed. Thank you Steel T!

Watched Richard work his magic on our HVAC with broken motor (we used too high a MERV filter for years) and busted motherboard. Dude's got devotion... 4th call on a Saturday and he skipped lunch to fix this. Awesome company. Awesome tech.

The tech who came out both times was awesome, Jose I believe (forgive me if that’s wrong brother). Super friendly, and did a great, clean job, even when a one-off random bird was the culprit. The office I’m slightly less impressed with - I waited over a month for them to check warranty and schedule the tech to come repair after maintenance and diag, and in the meantime my hvac system broke and was without heat for over a week this November. That being said, after calling them back a couple times they did make it right with labor for the repair at cost. I will use them in the future but will have to follow up more closely.

The entire team at Steele T is amazing! Each individual was super professional and truly cared about doing a great job! They take their craft seriously. David, Abuid,Ben, Will and Ali have made this a wonderful experience. Thank you all !

We have had Steel T servicing our furnace and AC for the past few years and they are always amazing! They always send out the most friendly guys and they are great at letting us know when they will be at our house. We just had Nick service our furnace and he was awesome. Couldn't recommend this company more!

Steel-T was referred to us by a neighbor. When our heater/ air conditioner went out, we called Mike and he was over the same day and took time to measure the system, assess our needs, and provide options. He is very knowledgeable and answered all of our questions. The crew that came to do the installation was professional and very courteous. They stayed a little late to complete the job and took the time to walk us through how to use the system. The whole process was easy. We recommend Steel-T and would hire them again.

Professional and efficient from scheduling to service. Richard called to let me know he was on his way. He was on time and did a great job fixing our HVAC system.He spent two hours and I felt the price was reasonable. I have already scheduled an appointment with their plumbing department for a separate maintenance issue. I feel very comfortable with Steel T and will continue to use them in the future.

Excellent service! Nick was very detail oriented. He explained what was happening and took care of our issue very professionally. We are very satisfied and absolutely recommend using Steel T home services for your needs. Thank you Nick, see you in the spring!

I called Steel T because they are considered an "Expert" by the Carrier Furnace company. They are not!! My furnace would not always start when it was signaled to do so. The first technician came on April 4 to diagnose the problem. He was at my home for about one hour and found one problem which he fixed. Again, on April 23rd, the furnace did not start up. I called Steel T and was told that since a technician had been out so recently, they would not charge for the revisit. The next technician came out Saturday, the 24th, and found a problem with the flame sensor. This sensor was just replaced two months ago. I was told it was the wrong type of sensor, also, I was told that he thought the sensor looked like it had been bent at an odd angle. Steetl T would be able to put in the correct part, and they wanted to charge me over almost $400.00. The technician didn't have the part in his truck, and he would have to go back to the shop and get the part. On Saturday, I requested a call from the manager to explain this outrageous charge. I never received a call and had to call back on Tuesday to speak to someone. The person I spoke to was not willing to realize the logic that if the second visit was a no-charge, why would you try to charge a service charge of almost $400.00 for what is a simple repair that should have been diagnosed on the first visit.

Steel T did a great job! They are responsive and polite. The plumbers are especially friendly and honest. Great experience despite having a broken heater!

These guys did a great job working on my furnace yesterday. Called them about installing a humidifier which they gave me a good price on the part and installation, but they also discovered that I had a small gas leak which they instructed me to contact excel to investigate further. Excel came out verified that I did in fact have a gas leak and turned off my furnace until it could be fixed. Called back Steel T and explained the issue and they were able to come back to my house within 30 minutes to fix the furnace and get it turned back on so the kids wouldn't get cold. Additionally, since they installed the furnace in the first place there was no charge for the fix as it was under warranty.

SO HAPPY with the work done on our house today. The crew was so nice and the estimator knew his stuff so well! Can't say enough great things about this company. We had a few different estimates and trust me, you don't need to! Thanks so much crew!!!

We have called this business multiple times over the past week and they simply did not have any staff available. Steel T had installed our furnace & AC years ago & they helped us a year ago, but our AC froze up last week and this has been extremely disappointing. We have found another company who has already already responded & they've helped us out. Again, we're disappointed this has happened.

My mistake still using this company... Used to be good, but had some problems in the past, they made it good. But I should have moved on to another company. Iha e been a customer for years and bought my new HVAC from them 2 years ago. The "service" manager John is a rude and unhappy person and is full of excuses why he can't get things done. He tries to bully one into accepting mediocre service, and I have no idea why the owners keep this person on. Had a tech Joe come out yesterday for routine service check on newer AC unit -that was working fine-as part of their annual service package which J already paid for. The tech says all is working well with the unit. All good. He leaves and I notice an error/ fault code on my thermostat. I call him and he tells me just clear the code and that is all that needs to be done. He doesn't need to come back. I do that and the same fault code screen comes back when I look 29 minutes later and the house isn't cooling. So AC not working at all now. I call the office at 4pm. Gal says someone will call me back to fix it. No call. No call in evening-they are open until 6pm. Next morning 8am when they open-no call. I patiently wait until 10am and call. Gal says service manager will call me back. He calls back, but is rude and acts like he is doing me a big favor to have someone come back out to fix the problem they created-and gives me a 4 hour 12-4pm arrival window. It is the Friday start of Memorial Day weekend! And I have plans and now I am supposed to cancel my plans to wait for them to show up??John- the "disservice" manager- is belligerent and arrogant. He tells me He is the "top guy"there is no one else, and if I don't like the 4 hour window ( causing me to cancel my holiday plans) then too bad but it will be mid-next week. Unbelievable. I sit here now in a hot house, trying to find another Carrier Company to deal with the error code. At my expense. On a holiday weekend. My plans for today already ruined as I make phone call after phone call to other companies. I also called the owner (Mr Reister) at several listed phone numbers. I left two messages. No reply. I guess he is enjoying his holiday weekend. While his customers come last. I also called Carrier Customer Service to see if they could tell me something to fix the code. And even the non-tech woman answering the phone tells me that though she is not a tech person, even she knows that a fault code requires an in-person visit by a technician to reset. So the Steel T tech that said he didn't have to come back out either doesn't know what he is doing, or he just said that for who-knows what reason. Extremely frustrating. Would not recommend this business.

Unreliable. I scheduled them to do the annual maintenance of our HVAC at our rental property. I explained to them that I would have to drive an hour to be at the house an asked for a tighter window. They said no and gave me a four hour window. I went to the house, waited four hours and no one showed up so I called them and was told the tech was running two hours behind (so would be there at 8pm). It's insanely inconsiderate not to give a courtesy call as i couldn't wait there until 8pm (i got there at 2pm). I was having some work done at the house two weeks later so asked to reschedule for that day. Even after the incident, the answer was no and it would have to be two days after that. So I drove to the house again, arrived at 2pm and by 6pm the tech hadn't arrived. I called them and they didn't know where their tech was. Honestly f them, it's one thing to no show but it's another to NOT TELL the client so they can adjust accordingly.

Terrible customer service. Never arrives as promised. They send new techs out who aren't qualified nor know what they are doing or taking about. Who shows up to a job without having a ladder to gain access to your attic? Steel T. The worst in the business, hands down. They continue to come out for the same issue over and over again.

The worst service imaginable. Gave me a FOUR HOUR window and then don't even show up in the FOUR HOUR window. They claim someone tried to call me but they did not. Huge waste of time. Don't waste yours.

Great experience!!! My furnace was short cycling, but eventually still getting to the correct temperature. An estimate from one of their competitors quoted me $1000 to disassemble and power wash away 'construction debris' that was causing my furnace to get too hot and shut down prematurely. The technician from Steel-T showed up on time and, in a professional manner, told me that my furnace was one of the cleanest he's ever seen and that there was little to no construction debris present. He adjusted the flow of gas (lowered it) to the furnace and raised the blow fan speed...PROBLEM FIXED!! Thank you!

Installed 4 ton 14 seers unit instead of the paid and agreed 5 ton 16 seers. The tech was rushing and brushed us off. We are not aware of these differences until the city inspector caught all the errors (including the less load calculations). They went unresponsive afterward.

They showed up ahead of schedule. We're very courteous and professional. Had part on truck. Got our furnace running comfortably in no more than 30 minutes after fast track troubleshooting. Left area neat after the work. Get them to help you for your HVAC needs.

I called to have thermostat fixed or replaced. $69 service charge regardless. OK. Then, another $149 minimum labor, but I was unable to get a price for parts. Once in the door the tech informed me it would be a set price of $288 for replacement of thermostat plus the $69!! It took him 40 minutes of work and cost $359. Outrageous. Management was rude when I complained. This is a scam...

I normally try to be fair. I would not do business with this company. 1st the equipment they gave me seems to be working fine. it starts with their salesman. he comes into my house, pretends to listen to my concerns and is out in less then 10 minutes. he comes with smiles and a can do attitude, just to get you to sign but never heard from again. the installers worked, no doubt but the unit i was sold does not cool my house. apparently, i needed to be an expert in heating in air conditioning. i turned on my AC unit and my thermostat went higher. I called the company and left messages and assured someone would call me back. they never did finally, after i got upset they transferred me. they sent out their top technician and his solution was to change out the vent plates, i did. AC is still not cooling the house. All the while i am being assured this is not the last i have heard from the company. the company will do right. the company has integrity. they will follow up with me. they never did, i called back and the company sent me to a very unpleasant call center person who was shocked as to why i was upset? she asked why i was upset and i said, no one else will talk with me. send me to the salesman or technician or the owner anyone and i will tell them not you. Finally, the owner called back. apparently, it was my fault that i didnt pull permits. as if i knew to 1that i needed to pull permits. 2nd permits for what? i had their top guys in my house smiling saying no problem! again, it was my fault that my furnace was not configured correctly. it wasnt any of the experts (saleman) or installers or any person who works in an HVAC company. it was my fault for not knowing how or what to look for. He didnt care and said he was fine with being reported to the better business bureau. This is an ugly company and an ugly situation and hope this helps.

After Customer Service Rep (Alison?) told me to drive 45 minutes to their shop to pick it up, Supervisor John told me if I wanted a replacement part for the whole-house humidifier they installed, which was still under a valid manufacturer's warranty, I had to pay them to install it. I'm an engineer and fully capable of replacing a simple solenoid valve, and warranty service tie-ins are ILLEGAL under the Magnusson-Moss Warranty Act of 1975 (seriously, look it up). Thankfully when I called Honeywell to complain they sent me the part directly, which took me about 15 minutes to install and works perfectly. Moral of the story: don't trust Steel T to handle your warranty claim. The only reason I hired them to do the humidifier was because my home builder had them install the hvac system in my house, but they can't be trusted to stand behind their work.

They have been coming to our home for two years now. Nice to have honest reputable kind technicians. Lost our heat last night ,they were out earlier than scheduled today. Fixed the problem. Taught us how to have it not happen again. And then didn't charge us because it was under warranty!!!

Sister in law recommended Steel T heating and A/C because the thermostat stopped working. They came the same day we called for service. They called 10 min out to let me know when they would arrive. Two very professional men arrived and fixed problem in less than ten minutes. Asked if system had filter and they took me to it and how to change it. Brought a new filter in and changed it for us. Very reasonable price with very professional workers who gave me a lot of extra pointers on keeping system running great. Thanks Steel T you will be highly recommended Buzz Voss Sloan's Lake area

I arranged with Steel T to have their two-season maintenance package. Shawn was scheduled to come today, and as requested he called a half hour before arriving. He spent over three hours here, taking apart the furnace and thoroughly cleaning the blower and other parts. I have pets, so there was a lot of cat/dog hair and dander. He was wonderful, explaining in detail what he was doing and afterward listing all the performance results on the job sheet/receipt. It was very impressive. He answered any questions I had and I will be sure to ask for Shawn to be the one to return in the fall when it's time to do everything again. Steel T is the company that installed the HVAC system when the house was built and their name and number is conveniently on the thermostat. That said, if they were not truly great at their job, I wouldn't be calling them 8 years later. They really do take care of their equipment and have kept it in working order. I would have to say that Shawn is the best technician yet. They are very sensitive to my needs back at the office (I asked if they could NOT send the last guy who was here, simply because I felt he was patronizing, and they noted it in my records so I won't have to worry about him being sent again). Shawn was the complete opposite of the last guy. He was helpful and thorough and not in a rush to get out of here. And no parts had to be replaced, which I really appreciated. I recommend Steel T very highly.

Because Steel-T did such a great job servicing our old furnace and AC over the years, it came time to replace our system. From start to finish, the process was perfect and our expectations have been exceeded. This is a great company! UPDATE- We have enjoyed our system since it was installed last winter. Steel-T came back and did a follow up visit a couple of months ago. Now that it is hot, boy are we sooooo happy with our AC! The difference is night and day. We are nice and cool 24/7!! Our old one could never keep up because the homebuilder undersized it. The new one we have is awesome!! Thanks Steel-T!!!

It's never fun to be blindsided with a major home appliance expense. When our furnace went out last January I was worried about being taken advantage of. I am so glad Steel-T was recommended to us! I called them up and Steve tried to help me troubleshoot over the phone but we didn't have any success. The furnace was around 25 years old so it was a long shot. Steve came out and performed some diagnostics, determined the issue and explained it. He presented us with a couple of options for a new furnace, the differences between certain models and clear pricing. We decided to replace the furnace and the technician was out the next day to install. The technician was very professional, explained how to operate the new furnace and thermostat, replace the filter, went over the warranty information, etc. I was very impressed by Steel-T and highly recommend them for your HVAC needs!

Steel T is great. We had another heating company that incorrectly installed a water heater for us, and Steel T was there the same day to fix the problem. They also helped us with our dispute with the other company. They also recently installed a new heater in my old rental house in Denver. Great job, great communication, timely and perfect.

I was not happy when I had someone come out from steel t to look at furnace and saiD good tO go. Then 4 months later it goes out and lose motor. Coldest night with 9 inches of snow and steel tells us no one can come out because of snow. Are you kidding. Never again. Called bell plumbing and they came out.

These guys are very slow to respond to any repair work or warranty work in a timely manner. I would suggest going with a company who has better service.

The quality of Steel T technicians varies wildly. Some were incredibly knowledgeable and professional. Others...not so much. One installed a filter backwards (the next Steel T technician noticed the mistake). One broke our humidifier by overtightening and cracking a part. One ordered the wrong part which delayed our repair by weeks, and Steel T accused us of ordering the wrong part when we weren't even part of the conversation. For the prices they charged, we expected better and more consistent service. We have switched to a different service company.

I called Steel T for an A/C inspection and service based on their radio advertisements and a generally positive ratings online. This was not an emergecy call, so we scheduled a regular business-hours visit several days in the future. I was told to expect a $70 trip charge, and after inspection they would discuss the repair cost with me. Their technician arrived within the appointment window, and was professional and appeared to be generally competent. He conducted an inspection of the A/C system, and a cleaning of the external unit (15 minutes washing the cooling fins). The total time was about one hour and 15 minutes. This maintenance did not require any parts or refrigerant. Total cost including the trip charge and "Misc Minor Repair Level 4" was $275. I was surprised by the $206 labor fee that was not disclosed until after the work was done. This was a surprise because I was told when making the appointment that the technician would review the service/repair cost after inspection and before repairing anything. After the technician left, I subsequently called support and the supervisor focused on their GPS recording they technician being onsite for 90 minutes, and was uninterested in discussing whether the bill was appropriate. If I was asked ahead of time if I wanted to pay $206 for the technician use a garden hose to wash the exterior of my unit, I would have opted to do this myself. I conducted a quick web search for typical price for minor A/C maintenance and found: "smaller problems like fuses and circuit breakers will run between $50 and $200." So, it appears that Steel T is charging at the extreme high-end of the pricing curve. At least I learned this on a minor cleaning instead of something really expensive. I advise looking elsewhere . . .

They wanted to charge me $630 to replace a REMI Halo bulb which costs $219 on Amazon and has a 1 minute video on Vimeo on how to change it. Yes it's that easy ....so they would have made $400 for 1 minute of labor. Nice.........

This is not a company I would recommend. I am under warranty and they had the nerve to charge me a service fee. They have been out 4 times and still no resolution. Take your business elsewhere.

A friend recommended Steel-t heating. In today's world, seldom am I overwhelmed by professionalism and customer service. But Steel-t accomplished this, fulfilling all my heating and air conditioning needs perfectly. From their competitive bid, on to scheduling, installation, and through a spotless clean up, they were just great. And they earned my trust. During the process, I mentioned a small drip from my water heater. The honest reply: "Your water heater is old, but you don't need a new water heater quite yet. We can replace the valve. Just keep an eye on it." This is what you hope for in any firm-- putting the customer first. What a great experience!

There's a guy named Keith that I spoke with very briefly. However brief it was long enough to determine that he was bipolar. Extremely rude and used bad language when I tried to ask a question. Bottom line Keith is lucky I possess normal mental health or else he'd be in the hospital.

I have a sticker on my brand new furnace that says "24/7 service. Our guarantee is your piece of mind". My furnace went out last night at 950 pm, and after I called Nest for an hour I called them for service. Chris was very rude, could not have been any less helpful, and said he couldn't send anyone after 1030 pm. I explained it was an emergency and that my sticker guaranteed service and all he said was he can take a message. They should not say they are a 24/7 service company if they are not.

I had a tech come out to check my furnace. In less than 10 minutes, he diagnosed that I needed a new motor. It was under warranty thankfully. That visit cost me $69. Later the week, another tech came out to install the new motor. That took less than 10 minutes and cost me $249. For less than 30 minutes total work, I paid $315 in labor charges for a motor that was under warranty. I don't have a problem paying fair labor charges and the service techs were very nice and professional, but $315 for 30 minutes? $630 an hour? That's crazy. My doctor doesn't make that kind of money. Next time I will shop around for sure.

Used Steel-T to install new furnace -- the guy who did the estimate, who is one of the owners, was a jerk and then during the installation he threatened to walk off the job because his team had brought the wrong thermostat and I asked if they could get the right one.

Loyal customers of Steel-T for over five years. Recently (mid-2012) the customer service has dropped off and in fact, they have not been following up with their customers that sign yearly preventative maintenance contracts.

Horrible customer service. Won't use them again, buyer beware. Didn't tell us about registering the AC unit, said it was my responsibility, their supposed to be the experts telling me what to do

The 5 yr. warranty on my Carrier HVAC expired 6/30/21and 4 days later, it died. So I called the company whose name was on the unit - Steel-T. They had installed the unit for the builder (Oakwood Homes) when my house was built in 2016. The Steel-T website advertises "Free Estimates". But when I called to schedule a service call, I was told that I live "outside their service area" (I live in The Meadows of Castle Rock) so I would have to pay $105 just for them to come out. So they installed the HVAC systems in over 300 homes in my neighborhood, but they won't come out and give a free estimate, even though they advertise free estimates on their website. Okay. That is some really bad customer service. If they hadn't installed the unit, I could understand. But if you did the original installation in 300 homes here, don't tell me I am "out of your service area". The first technician (Josh) showed up on time on Monday morning 7/23 (I waited until I got paid to schedule an appt.) and he diagnosed the problem as the motor, which would cost $1700 to replace (including the parts, labor, and the $105 service call). But he didn't have the motor on his truck. He found a motor somewhere in Denver, but advised that he wouldn't have time to come back and install it that day. He called a customer service agent at Steel-T and put her on speaker phone to find the next available tech who could come out. She said Thursday between 4 and 6 PM. Keep in mind that it was 95 to 100 degrees every day that week. The next day at 2 PM, I got a call from a different Steel-T tech saying he was on his way to my house and would be here in 5 minutes. I was in the middle of working (I do work from home, but I take live calls so I can't just stop working on a minute's notice). I told him my appointment was Thursday 4 to 6 PM and he said "No it's not, it's today 12 - 4 PM". Given that it was almost 100 degrees outside, I said okay and quickly called my boss and told her I had to stop working due to an emergency. The second technician installed the motor and cleaned out the condensation pipe that was clogged. But the HVAC still didn't turn on. So he proceeded to fiddle around with it and he also took apart my thermostat to check the wiring. And it still didn't work. Finally after about 10 minutes, he pushed some "trip" button and it came on immediately and he said "It was tripped. I just assumed that Josh (the first tech) had checked that". Ummmmmmm......So I asked if it really needed a new motor. He assured me that it did. But I think that may have been a lie. 16 days later, my HVAC died AGAIN! I called Steel-T AGAIN, even though I do not trust them at all. But I am broke so I cannot afford to to start over with another HVAC company. The woman I spoke with told me they could send a tech out Saturday (today) between 8 - 12. About an hour later, Tiffany from Steel-T called me and told me they don't have any technicians working on Sat and she rescheduled the appointment to Monday 8 -12. Today (Sat) when I was at the grocery store around 10:30 AM, I got an alert on my phone from my door bell camera. There was a Steel-T tech banging on my door. Aftr Tiffany called me to cancel the Sat appointment because they didnt have any techs working today. That's it! I am DONE with Steel-T. Total incompetence. They cant even get their appointment times right. My neighbor just came over and fixed my HVAC - it was tripped again. I believe that Steel T charged me $1700 to replace the motor when that was never the problem.

I called Steel T after 3 missed furnace repair appointments with Steele Bros. Heating Inc. Myke came out the next day and repaired my furnace in 30 minutes without having to replace any parts, which saved me a bunch of money. I would recommend Steel T to anyone for their heating and air conditioning needs.

SteelT installed the furnace in my new Oakwood Home. The type of installation they performed prevented me from installing a humidifier. Later I called to get a replacement vent fan for the home. After I had spoken to 2 different people, the service manager refused to come on the line.

We needed our furnace to be serviced and cleaned for a home resale. When Bill came out he was very polite, answered my questions and were thoughtful to keep the area clean. They called before hand to let me know they were coming. I was very happy with this service and will be using them again.

Steel-T did a great job for us! With the extreme heat of this summer, our original HVAC system was simply not passing muster. It was obvious to us that the original design of our system was poor, but we have chosen to live with it in the past. This summer, that simply wasn't an option. Steel-T came highly recommended to us, so we asked them to take a look at our system. Steve Reister came to our house and put together a very attractive bid, which included running new duct work to certain parts of the house, replacing one of our furnaces, and one of our compressors, on our two-system house. Steel-T delivered exactly as they promised with regard to timing, price, and results. The techs who did the work couldn't have been better, and the retrofit of the system looks as though it is orginally installed with the house. In addition to making our house far more comfortable, the new system is far more efficeint, and some of the cost was offset by a rebate from Xcel. Thanks to Steve and Steel-T, we are comfortable in our house...I wish we hadn't waited so long!

Dishonest!!! We called Steel T this weekend when our AC unit went out. I asked them what they charged to come out. $69. I said ok. A repairman came as promised and told us it would be $79 for a diagnostic fee. We were NOT told of this charge when we asked for service. So, just to recap: walk in door $69, look at u it for 5 minutes $79! Our unit is under warranty and the guy said we needed a new coil.. etc... he said the part alone costs $400 and that is covered under our warranty. Then he proceeds to tell us that with all the labor it would cost us $1200 to fix! Said it would take 4-6 hours! We asked if the $79 went toward the repair. He said "I don't think so." We asked him again and he called his manager. (Obviously no clue of policies, so how much training does he truly have?!?) We called weather changers A/C repair, (we have used them before with excellent service, they just weren't open on the weekend) for a second opinion. Our final cost for even more work and less time was $250. Steel T was a complete scam! Call someone else!

When I first called in with my issue the receptionist walked me through how I could change the spark plug myself and avoid a technician coming out. I greatly appreciated her honesty and integrity. Unfortunately my furnace needed a bit more TLC beyond that. They were as quick as the season allowed for scheduling. When the technician came he realized I had done the majority of the work, but just needed some wiring guidance that took about 5 minutes. He charged me as minimally as possible, which I appreciate. I would gladly use them again and pay whatever for their knowledge, professionalism, and help.

Steel T has been excellent to work with. They installed two new Carrier furnaces and AC systems in my 30+ year old home in 2014. These units are very efficient and lowered my energy cost. Their work is excellent, and they stand behind it. Their technicians and support team are very knowledgeable and professional. I highly recommend them.

Fast, knowledgeable and professional Dispatch was great, polite and helpful, as was Myke, who quickly diagnosed and corrected my problem. Definitely recommended!

This company is so professional. The two guys that came were so friendly and they put on booties before they came in! We had a problem with our furnace and thermostats. They fixed it quickly and replaced our filter. They were recommended by my sister who also had a great experience. There prices are very reasonable. Came the same day too!!! Next time we need service we will definitely call them.

From start to finish this company was awesome. Myke took so much time to explain the unit and my options for repair. I felt very confident trusting his opinion and his work. He went above and beyond to show me a lot about the system empowering me to take good care of it. I will recommend to friends and use Myke again.

I had a technician out from Steel T in June because the blower on our furnace didn't work. He said it was fine and charged me $112 to tell me so. This morning, the first time we've used the furnace since June, the furnace blower wasn't working. I called Steel T and the explained the situation. The woman was rude, told me it was a "different issue," that I'd need to wait 2 days and be charged $89 to have someone come out. Will not be using this company ever again.

Steel-t should rename their company STEAL T, because that is what they will do. We called them and were quoted a price of $89 per hour. Unfortunately, they couldn't schedule service for 10 days, leaving us in a bit of a lurch and uncomfortable, to say the least. Their representative, Matt, finally came out to fix a faulty wire. No parts were involved, and after taking 40 minutes to diagnose the problem, he was able to fix the wiring and reprogram the thermostat in 30 minutes. The shocker came when we received a bill for less than 80 min of work that amounted to $275!!! Matt explained that $200 of the charges were for "miscellaneous level 4" work because our furnace (a Honeywell) is complicated to work on. Really!? That does not make sense, seeing as how the work was complete in less than 30 minutes. We would have been happy to pay the hourly rate for 2 hours of work, which would have been more than fair and would have amounted to $178. Matt somehow found a way to rip us off for nearly an additional $100. I do not recommend this company at all. Unless you are mad at your money...

Excellent efficient service & easy to understand explanation of equipment Arrived ahead of schedule &very pleasurable service ... Highly recommend!!!

Horrible customer service and quality of work. I purchased a new home and they were the contractor for the builder. My system has had a blower replaced, multiple coil issues and these guys showed up late several times, could not locate the problems, suggested new equipment before troubleshooting. I had another company come out and locate the issue and when I had Steel T come back out they said I needed a whole new system when the problem was a warranty issue with the system they installed. When I showed them what it was the tech was very defensive and reported back to the company who called me the next day and said they have made the decision not to service my system. They where at my house several times and I have paperwork on things they did and their admin said they were never at my house. This company has no integrity at all! Customer beware!