Steigenberger Hotel & Nelson Village

The stay was amazing we had so much fun the food was incredible as well as the service eventhough we were in winter the beds were very good we stayed in the Nelson village which was really cozy and we learned the history of the hotel and the sea is cold but impeccable but the location isn't the best because it's on the far cost

The hotel was nice and the staff are friendly.|But they try to scam you in a way or another.|When we have checked out the reciptionist said that we have to pay for 3 dameged towels, i have requested to see the towels and they were dirty from normal use and not damaged, i told them you can wash them and thats all, he said we have washed them and it didnt work.|First towel was kept from the day before check out and 2 towels immdiatly when we have checked out ( which means they havent even washed them) .|At the end we have paid 1000 egyption pound and i took the towels home, washed them in a simple home washing machine and they are white clean as seen in the photo.|It is not about the money it is more about the attitued and how they try to make extra money from the customer.|Its is a sham for a recpectfull hotel to do so, since we have paid around 50000 egyption pound for our stay and they wanted the extra 1000.|I will never go back to his hotel and will not recommend it.

My experience had been more than amazing. The staff has been way more than helpful. They went above and beyond to make sure our needs and wants are met.

“Wonderful Stay!” We had a truly enjoyable stay at the hotel. The atmosphere was relaxing, the service was warm and attentive, and the food was excellent with great variety and presentation. The restaurant area had a lovely ambience, making every meal a pleasant experience. Overall, a perfect place to unwind and enjoy.

One of the best locations, the Red Sea is just stunning, snorkeling between the corals is otherworldly. The staff was very welcoming, and extremely friendly and nice! They always helped us with a smile and we really had the best time. The rooms are very clean, comfortable and esthetically inviting. Will definitely go back again soon.

This was one of ny best stays at hotels ever , the experience that started with the moment u step into the hotel with very warm welcoming from the reception team and their willingness to help and offer assistance much appreciated |Thank u for every one mr abdelhamid the manager helped us alot

Everything was smooth and well-organized. The cleanliness, comfort, and overall service were all top-notch. I highly recommend this hotel, and if you have the chance to meet or be assisted by Mr. Mohamed Anis, you’re in great hands. Thank you again for such a pleasant experience ❤️❤️❤️

I would like to sincerely thank you for making my stay so enjoyable. From the warm welcome at check-in to the excellent service throughout, everything exceeded my expectations. I felt truly cared for, and I look forward to visiting again.