Urs B.
Google
The Fridge
From the lobby to the bar, the restaurants, and even our room, this hotel felt uncomfortably cold—like stepping into a fridge. This made our stay less enjoyable, as we expected a warm and welcoming atmosphere, especially in the mountains where a cozy retreat is most appreciated after a crisp day outdoors. Unfortunately, this lack of warmth significantly impacted our overall experience and was the main reason for the low rating.
On a positive note, the staff were generally good at their jobs, though not necessarily friendly or engaging. Our room was consistently cleaned and made up to a high standard, which we appreciated.
The hotel itself is older and shows its age despite some upgrades. For instance, having a shower inside the bathtub feels outdated and should be addressed in the next renovation phase to align with modern expectations.
Overall, our experience was acceptable but fell far short of being great. We hope the hotel considers making improvements to enhance both the atmosphere and guest comfort.