Stella Hotel Interlaken

We really enjoyed our stay at Stella Swiss Quality Hotel Interlaken. The hotel is comfortable, well kept, and in a great location for getting around Interlaken and nearby areas. The highlight of our stay was the staff, especially Nick and Raymen, who were both excellent. They were friendly, approachable, and genuinely helpful, whether it was answering questions, giving local advice, or just making sure we were comfortable. Their service made us feel very welcome and well looked after. Breakfast was nice and relaxed, though one small improvement would be having a few more vegetarian options available, particularly hot choices. This would make a big difference for vegetarian guests. Overall, a very pleasant stay with standout service from the team. We would happily stay here again and would definitely recommend it to others visiting Interlaken.

Had a great stay at the Stella. Rooms were spacious and comfortable, beautiful views from our balcony. When we flagged a malfunctioning light, it was repaired very quickly. The cleaning staff made the rooms welcoming after a long day, and everyone was friendly. Lovely to see that the hotel is also something of a community hub!

I stayed at a large double room, which has a soft bed, a real working air conditioner and a large balcony with beautiful view. The location of the hotel is good, close to the heart of interlaken. The breakfast was not that good as expected, but they offered free coffee in the afternoon. No ramp for the luggage, not that convenient to get to the elevator.

The hotel was very central for the buses, trains and restaurants. The room was clean and plenty of hot water. The breakfasts were superb with a good variety of hot and cold food. The owners and all the staff were very friendly and helpful. All the desk staff knew all the area well and were able to assist us in planning our trips out and giving us some local knowledge. In the week we were there we had plans for each day and thanks to some amazing weather the week exceeded our expectations. I can also recommend the Schuh Restaurant which is handy to the hotel.

If you are looking for a hotel near to Interlaken West station, this is a good hotel. We stayed here for 3 nights. It’s walking distance of around 6 minutes from the station. It’s very quiet, very clean and staff are very helpful. My agent had booked us entry rooms but it has too small a bed for 2. We immediately asked to upgrade for CHF40 per night for a bigger room with double beds. We were happy with our bigger room which had a balcony. The staff are very helpful with suggestions on transportation routes and making things more comfortable for us. Breakfast was great. Very nice hotel. We didn’t use the pool but we saw some guests using it. Nearby the hotel are quite a few restaurants and cafes.

Our stay at Estella Swiss Hotel in Interlaken has been wonderful, thanks especially to Nick at the front desk. From the moment we arrived, he went above and beyond to make sure we felt welcomed and informed. He took the time to walk us through everything about the hotel and shared incredibly helpful tips about local hikes, activities, and how to make the most of our stay. Nick was patient, friendly, and genuinely cared about our experience. He even helped with our luggage and made sure we had everything we needed. His attention to detail and kindness truly made our visit memorable. Estella Swiss Hotel is lucky to have someone like him, and we would highly recommend this hotel to anyone visiting Interlaken.

When we return to Interlaken we will choose the Stella hotel again. Friendly and accommodating staff, and clean, nicely appointed, comfortable rooms. Our room had a balcony. Delicious and healthy choices for buffet breakfast in a bright dining space. The Stella is within walking distance of Interlaken West train station, and is within easy walking distance to restaurants and shops. Owners of the hotel are gracious and have a deep understanding of the hospitality business. I highly recommend the Stella.

This hotel exceeded expectations - while the rooms are dated, they have everything you need. Breakfast and staff service are excellent! Will definitely stay here for my next visit to Interlaken.

Perfect hotel for us! The wonderful owners, Bastian and Elisabeth, helped us with our lost luggage challenges and gave us a magical itinerary to follow around Lauterbrunnen, Mürren, etc. Interlaken is quiet in mid-December, so they surprised us with an upgraded suite at no extra charge. Breakfast was amazing. Highly Recommended!

We are wending our way through several countries and randomly stopping where we please. The Stella Hotel was a brilliant choice. The hotel is solid in every way. Comfortable beds, good food, Toblerone on the bed, great shower and stunning views. What makes the hotel and restaurant truly special are the owners and staff. Imagine an entire hotel staffed by friends who just want to make your visit wonderful. Highly recommend because we're entirely delighted.

The hotel is nice, the staff was friendly, the pool is nice and the breakfast fair. The most important thing about a hotel is to be able to rest. They have no air conditioning and it was the top floor, so it was so warm it was impossible to sleep. I understand most of the year they don't need air conditioning, but they should have it for hot days, if you pay 350 CHF/night you expect that.