Andy P
Google
We are local & we have always had a great experience with dining at the restaurant until last Saturday evening the 31st of August when we booked a table for 3 in the conservatory at 8pm to celebrate my sister's birthday, the only part of the meal that we enjoyed was the friendly waitress that served us , after the lovely starters it quickly went down hill , my mother ordered the vegetables curry which was bland the rice wasn't the right rice that was supposed to be served with it and it was over cooked and it was also supposed to be served with chutney which it wasn't , my sister then order rhubarb crumble before a table that was across from us and the waitress came back and said there was no rhubarb crumble left so my sister ordered the baked cheesecake which was a bad mistake as when it came out it didn't look right it was over cooked and tasted like over cooked scrambled eggs as the cheesecake clearly scrambled and curdled and didn't taste right ,& I even had a taste of it and trust me it was horrible and that's coming from a qualified pastry chef, also the 🍆 vegetable s were pre cooked and then blasted in the microwave for service and my sister & mother burnt their month with the boiling hot mash potato that was beyond hot, that's not what you would expect for the prices they are changing nearly 20 euro for a main course , my sister's birthday celebrations were short lived & also to even annoy us more the table across from us was served rhubarb crumble after my sister was told there was none prior to ordering, before the table across from us being served it after my sister order it , then my mother and I order the Bailey's dessert which was priced at 7 euro and all it consist of was 1 scoop of vanilla ice cream with a dribble of Bailey's and a sprinkle of praline , the portion was even smaller than a child's portion, day light robbery, then i was served a Bailey's coffee ☕ that i ordered and it was stone cold , after my sister complained about the cheese cake about 10 minutes later a chef came out wearing a black jacket and glared over at our table who I can old assume was the pastry chef or the chef that made the dessert it was so dan rude and obvious that she didn't agree with the complaint, and the way she looked over at our table was so unprofessional, also the menu that was supposed to be an Ala carte dinner menu was totally scaled down and clearly was more like a bar food menu than an Ala carte menu , also after complaining we were totally ignored for the rest of the evening , we had to ask for the bill after half an hour the only complaint I can give was the lovely waitress who was polite , prefessional and sympathetic and deducted the cheese cake , all I can say is we definitely won't book here again for a family celebration or meal as this experience was a total let down and was not a happy birthday celebration experience, and for the bill being nearly 200euro was a total rip off.