Linda A.
SerpAPI
We didn't have much time before the movie started and when we arrived, we were pushed for time. The staff who were standing around gave us instructions how to access the self service machine instead of doing it for us to save time. We then made a mistake and had to ask for help again. We were late for the movie because the popcorn collection took long too. In future it would be appreciated if staff assisted immediately so you can watch the movie from the start. The one person who gave instructions did not know how it worked either, which was frustrating when pushed for time. We watched eternals so don't know how it started with all the time wasted in the foyer.