K D.
Yelp
Save yourself the frustration! If you sell art supplies, at least KNOW what you're talking about and don't insult a customer's intelligence! Bought 3 "high end" color pencils there at about $2 each, along with a sharpener -all adding up to about $10 (pretty steep for a fee pencils and single manual wood pencil sharpener).
Turns out the pencils suck big-time. I go back and show the 2 guys there how the tip falls right out when attempting to sharpen. These are WAY too expensive for me to waste half of it on one sharpening, I tell them (color pencils are known to last an artist yrs, and I'm just a hobbyist).
"Oh, you're using the wrong sharpener."
"Ok, why didn't you say something when I bought 3 of them along with the sharpener?"
Whatever. I'll bite.
"Ok, show me the property sharpener to use."
One of them uses a metal one and sharpened it down halfway. "See? It's perfect."
I said, "sure, keep going until you actually have a sharp point to the tip."
"Oh these are color pencils, you shouldn't go down that far."
Really!? Now he's just insulting me. After seeing my expression, he goes further. Tip breaks off.
"Hahaha, there's nothing I can do about that"
-still laughing.
"Um, sure you can. Take it all and give me back my money."
Oh course that didn't happen. So folks, if you're even a hobbyist or doing for your child, DO NOT BOTHER GOING HERE! In short, they're a bunch of thieves.
Save your money and peace of mind by just walking up to Blick Art Supply 2 blocks away, located on 13 street, just off of University Place. Lesson learned.