Karleigh C.
Google
I wish I could leave zero stars. I am so upset with this spa and the hotel it’s associated with. My husband booked a Mother’s Day weekend getaway for me and two friends. A disaster across the board. The grotto is just a private hot tub, they can’t refill water after closing time, which is 6pm, and our massages ended at 5:50. There was no amenities in the locker room at the end of the day, we dried off with rugs, had no conditioner, and no one told us, upon booking or arriving, that the spa was closing after our services. Talk about a rushed, not relaxing, EXPENSIVE and horrible time for a special event.