Ther U.
Yelp
RACISM. RACIAL PROFILING. DISCRIMINATION. I have no names but the date, time and descriptions are more than enough for any mildly interested parties to look into this.
I have shopped at this store for years ever since it opened, ever since it was converted from Canada Post to Stock TC (See my review under their Stock Bar page before they made this specific page for the grocery store). I never had a problem until April 11, 2024 @ 4:14-4:28pmish.
I had an appointment in the area so I decided to visit the store in person as I have been mostly ordering online for the last year. After my purchase, I decided to look around in case there was something else I wanted to buy, a new offering perhaps. I went down to where the packaged foods and pies were. This empty-handed, old, skinny, blond woman rushed out from behind the counter and planted herself by me like an oak tree. Just watching. I was baffled. I never had this experience before. I kept looking around and she kept following me. She got temporarily distracted by another staff talking to her. I pretended not to notice all this but decided to test my suspicion by going back up the stairs to a totally different area. SHE FOLLOWED ME! And stopped right beside me! So I jokingly said, "It's like you're following me around." And she said, "No! Things are being moved around so I'm just going there." What?!! I saw no poltergeist activity and how was all the "moving around" mysteriously happening exactly where I was, where NOTHING was being moved?!! She, once again, rooted herself right there so after a while, I said to her, "I'm ok. I don't need any help, thank you." She then finally left me alone and disappeared... perhaps to an area where she could covertly continue watching me.
I went to the nice young lady at the dessert counter and requested the manager so she went and got her. The manager was a short, not skinny, middle aged, brunette lady. I told her, "I was just profiled by your staff. She was following me around the store." She immediately started gaslighting me saying, "No, she was just doing her job" as if I cannot tell the difference between someone FOLLOWING ME, stopping where I stop and someone just going about their business... unless by "doing her job" she was saying she was hired to racially profile/discriminate?!! I repeated that she was following me, specifically. She said something along the lines of, "I don't know of any reason or suspicious activity to have you followed." Ummm, what?!!!! So, the RACIST staff must have good reason?! I must have done something suspicious like literally existing in beautiful, sun loved, dark skin?!!! WTAF?!! I don't know if she caught herself in that moment but she added, "I'm sorry IF you feel that way." That's all I got from this woman. Zero interest. She was more uncomfortable with me coming to her than she was with me EXPERIENCING this in her store!!! The old woman came back out from hiding so I pointed her out to her and again, no interest just more, "I'm sorry IF you feel" comments. I had to spell out to her, "I feel this should be looked into. You have cameras. You can see for yourself." She said, "Sure. I'm sorry IF you feel that's what happened" and walked away while I was finally responding with "I don't feel that way. She WAS following me around."
I'm not sure which I'm more disgusted by - the racist staff who thinks darker skinned humans shouldn't shop there without being followed or the (possibly racist)/racism enabling, victim blaming, gaslighting manager who just wanted me out of her hair and was more annoyed with me bringing a discriminatory experience to her attention than me experiencing said discrimination in a store she manages. WOW!
NOTE: I already reported the incident in person so I see no reason to email them. Plus, after my experience with the dismissive manager, I don't trust that they won't just dismiss/delete the email... or gaslight me some more. They can investigate based on the reviews here, if they care. Mine is intentionally detailed for this reason. For anyone else who experiences something similar and gets gaslit, you're not alone and it really did happen to you.