kathyf945
Google
Booked thru Costco so we had airport transfer through Solar included. Both ways we were in a newer 9 passenger van- they provided water and drive was better than expected (65 minutes) not as bad as Montego Bay to Negril in Jamaica, where we usually go.no lobby/front desk at this resort- concierge folks come up and meet you- very personalized. The staff at This place is beyond great from start to finish. Activities team, water sports team, concierge, housekeeping, security, food and beverage, bartenders, and groundskeeping- I literally can not say enough about how excellent each person is at their job. Pristinely kept grounds, rooms, and common areas. Beach, chairs, umbrellas and gazebos are all cared for multiple times a day. Towel service and chair availability are perfect. The security staff gets to know “their guests” and keeps an eye out for everyone while still being kind and helpful and amazing to all visitors on this public beach where there were many visitors during the holiday season- which was fine and lovely. Horses from stable a few feet outside the gates go by often ($ to ride) are beautiful and well loved/ cared for. The yoga, tai chi, exercise classes were so good and plentiful- instructors were very attentive and hands on with permission to correct which I appreciate. Scuba instructor was a patient saint, staff was top notch, and water sports staff and equipment in general were better than anywhere else I have been.Walk to lighthouse(5k round trip) was great and offered nice view and good workout. Beverages were so good, including non alcoholic mixed drinks and we noticed many people enjoying them and Heineken zero-Healthy options, local juices, etc were great. I loved going to champagne hour every night and sitting on the swing under the big tree enjoying a glass- the piano player is also great if you stay in the gorgeous champagne bar but I don’t like air conditioning so we did not stay in too long. Food at each of 3 restaurants was quite good and varied over our 8 night stay. I had the daily catch most days and one day it was good, every other day it was exceptional. The resort is small with 100 rooms but so charming- our beachfront veranda room was perfect- we hung out on the veranda in the double chair and large hammock a lot-literally steps from the beach and room key card worked on the veranda door and the front” door- convenient.. Amazing sunset views from veranda. |During the day there is beach beverage service on this beach where we received water, juice, fruit skewers, popsicles, and drink service from the top notch staff(Shanaya and Anna) quiet/spa poolside later in the day and near lazy river also had attentive beverage service(Tandisha)Percy with security literally knew everything that was going on on the beach- amazing sweet security staff all around. We mostly worked with Denzil, Miquel, Karen (amazing activities folks!) and Lincoln and Romerus and everyone on the scuba boat and water sports- just so great careful and patient. The concierge had to handle a lot while we were there due to some air traffic shutdowns but they were unbelievable and calm and so professional and kind to everyone. Vanessa and Joelle took care of us so well. Oh and when it comes to massage- wow. Next level- I was blown away by the deep tissue therapy I received from Leona. We will 100% return to this resort. Because of the staff and the gorgeous pristine place. Love everything about it, and can’t wait to return to experience even more!( apologies for any staff names mis-spelled)