Stone Gate Inn

My friend and I stayed here while seeing a performance at Rama. What a nice experience. Yes, it's not new but there are abundant lovely touches and the staff were professional, pleasant and accomodating. Comfy beds, dark room, a/c that worked and a great little kitchenette with useful extras. Nothing broken!! I'd stay here again in a heartbeat!

Loved the room! We had a warm welcoming. Friendly manager and staff. Super clean room. Nice kitchen with fridge/microwave, sink, dishes...The manger was very accommodating for our needs. Excellent location. We will look forward to staying there for sure on our next trip.

Stayed at the Stone Gate to attend a show at Casino Rama. Quick, courteous check in. Our first room was like a sauna with no effective way to change the room temperature. After discussion, we we moved to another room. The room was large and clean ( and colder!). The facility itself was quiet through out the night. Beds were reasonably comfortable. We skipped the breakfast. It is an older hotel and it shows, but considering the other prices in the area, The Stone Gate was good value.

I want to thank Atthar for being so accommodating. Customer service is beyond amazing. My husband ( whom has never been to this hotel) and I had an amazing nights stay. Comfy bed spacious rooms and again amazing guest service. We definitely will be back again.

We have stayed several times, the prices are good and they are l located close to amenities including Beer store and supermarket. The breakfast is simple but with adequate choices. Our only real disappointment is that they have discontinued the shuttle.

Disappointing! This hotel is OK but in my opinion, not 4* They misrepresent themselves. The hot tub was removed 2 years ago. The pool is tiny and not in service. Breakfast was limited, white bread, white bagels, yoghurt, cereal and scrambled eggs. There were no waffles (as advertised), no protein, fruit or whole grain options. Most of the staff don't speak English. The front desk said they haven't updated their website in 2 years. In our room, the carpet and ceiling was badly stained. There was construction directly above us. The hotel wasn't full so they could've given us a better and quieter room. There were no robes in the room either. Nothing was as advertised. This may have been a great place years ago but its getting run down. Sad. I wont be returning.

4-star- smelly room We expected an older hotel, and it is- no charging for electric cars, and no USB outlets in the rooms. That, we could handle. Given several other concerns, not taken seriously by the staff, I would rate our visit disappointing. We knew we would be arriving late, so my wife noted in the booking that we'd like the sofa bed prepared for our six-year old. When we checked in at 9:30 pm, the sofa bed hadn't been prepared. The front desk person said she'd come up soon. She also explained that the pool and exercise room didn't open until. 9 am. Given our planned early departure the next morning, that was disappointing. When we opened the door to our room, the air conditioning was off and the windows shut. There was a strong smell in the room- perhaps urine, charitably some strong cleaning solution scent, but definitely not where we wanted to stay. The front desk person hadn't arrived yet, so I went back to the lobby and requested another room, which she soon arranged. I reminded her that we'd need bedding for our son. The second room had the window wide open and the air conditioning off- quite different that the first room. When she arrived with the bedding, she opened the pull-out couch, pointed to the bedding, and left. A disappointing experience given the four-star rating. I stopped by the front desk on my way out the next morning to chat about my concerns. The front desk person listened politely but offered no apologies for their missteps on room preparation or assistance. When I asked about the late opening of the recreation facilities, he said that if I had come to the front desk, he would have opened the gym early. That could easily have been communicated on our arrival. Another small thing- in our room booked for three people, there were only two bath towels. It's that lack of attention to the customers' needs and comfort that defined our stay. There are better experiences available in Orillia.

We stayed here this past weekend. This was our 4th time staying here and probably our last. Past stays have been great but this one was a disappointment. First thing they got rid of was their Friday night reception, which we have enjoyed in the past. The pool was way to hot we could not enjoy it( we spoke to the front desk and they said they keep it between 35 and 37degrees), which is also 90 degrees, way to hot to cool off on a hot day. The liner of the pool is peeling away and the pool did look well cared for. The breakfast was a carb. fest, a few bagels, some bread and some cold scrambled eggs that did not taste fresh. There was a spilled cup of coffee on the counter that was there for over an hour, the garbage can was full. The staff stood around talking instead of cleaning and refilling the supplies. Lastly our room, even though it was an upgrade which was nice, the toilet was loose and made sounds ever time you used it. The tub was way to slippery I was scared to shower. The chair was broken and stained. Not sure if it is new owners that don't care or are just trying to cheap out, but the service and quality of this hotel is going downhill.

Stuff is in the drawer they never clean it There is poo stains on the pull out couch It doesn't come with mattress we called ahead about the pool and they said it was open and then it said it was close

Red Flag #1. Cancellation fee of $249. 46 when room fee before service charges and taxes was 220.77. How is that possible? Please don't book here. I tried to cancel over a month away and told this is the cancellation fee. Red Flag #2. Charged 100% for room months in advance. Costumer service was rude and not helpful. I've never left a complaint before for anything until today. I'm still shocked. Lesson learned. Don't make my mistake please. Hope others will see this and avoid this place.

This is our go-to hotel when we come to Orillia! I love how clean they keep their rooms. I also love that eveb their smallest rooms have a small sink, fridge, toaster, coffee maker, plates, cups amd cutlery. I have to bring snacks wherever I go because if my toddler so having a fridge is so helpful. We also love that the accommodations include a full breakfast in the am. They provide eggs, sausage, cereal, bagels, waffles, coffee/tea/juice and yogurt. They have a pool and hot tub which is alwaya fun! We also like the location that its close to the port of Orillia and restaurants. Next to the parking lot they have a foodland open 24 hours so If i forget snacks i can just grab it from there.

Decided to stay in Orillia over the Canada Day weekend, so we decided to stay here after reading reviews. The hotel itself is a bit outdated and could use some minor renovations (possibly updating the furniture). The hotel was near a few stores and beaches. The wifi and parking is free, however the wifi isn't that great. It was super slow and did not work properly in certain areas of the room. The elevator.. oh boy. You will have to wait a long time to get on the elevator, so keep that in mind. The staff are really friendly. During the evening, they drop off a card at each room with chocolate, which was super sweet! The only thing I noticed about some of the staff, would be that they don't really know about the hotel itself. When we had a few questions about the rooms, the front desk attendant seemed pretty confused. Also, we had to wait such a long time to get a room that we went to nearby beach and came back. P.S. there's free breakfast!

This hotel is not worth the $400+ we spent to stay in the luxury king suite. Our first room we found make shift smoking paraphernalia behind the curtain which did not have weed remnants in it. Then we found a white powder under a lamp. The jacuzzi did not work. We were moved at 2am to another room with a working jacuzzi and also had 2 bath robes in it which we weren't even aware were supposed to be in the room as our first room didn't include them. The hot tub in the pool room was not working and looked like it was used for storage, we were quite disappointed as we were not informed of this. The complimentary breakfast consisted of some watery tasting scrambled eggs and 2 weird sausages... that was it. We went out while the housekeeper was on our floor really looking forward to coming back to a clean room fresh towels etc and we did remove the do not disturb sign, but they never came. In fact we put our dirty towels in the hall hoping to hint that we wanted this done and they stayed in the hall until we left the following day at 1pm. Overall I'm pretty upset that I spent this much for this quality of stay and service.

Exceeded my expectations. Very comfortable beds. The staff are engaging and very helpful. Upon check in, I was given a number of suggestions for local fare for dinner, and we weren't let down. Pleasantly surprised with the evening mints they gave us. A very relaxing experience. Nice touches include an indoor pool and spa.

Great location for down town area and very reasonable rates. Standard fare for free breakfast. Great service and a well maintained inn. Very accommodating staff and the room was well appointed with micro, fridge and kitchen essentials. A+ Stone Gate Inn.

Nice place. clean. nice staff. enjoyed our stay for the 2ND time. always nice to visit orillia.

If you like someone who is visiting Orillia, recommend this place to them. Its not much more expensive but it is really pretty nice.