Sinead D.
Google
We attended today for the Santa Carvery. The service from the staff was good and everyone was polite, plates were cleared from our table in good time and the selection of food was good.
However, instead of the usual £39 for the carvery, it was £50 because it was a santa carvery. On arrival santa was sat in a chair where presumably children could see him. We had planned to take our son after dinner, however when we finished, an hour and a half later, santa was gone. We even hung about to see if hed come back but he didn't. Given that we paid extra for a santa carvery, I think it was disgraceful that he wasn't there when he finished and not once did anyone indicate to us that Santa would be leaving at a certain time.
Second issue we had was when we got our bill, there was £20 added on for a tip. We generally give a tip most places we eat, but having this on the bill, added on top of a £50 charge per adult we thought was really cheeky. Especially after we realised we had paid this £50 per adult and not even got to see santa.
Although there was plenty of food choices and it was all nice, we both agreed that it wasn't worth £50 per adult that we paid.