Storyhouse

My first time at Storyhouse. I saw a performance of Beauty and the Beast here and loved it. Would love to return again in the future.

Our second experience visiting the Storyhouse, seeing the comedian Josh Jones on 19/09/25. The Storyhouse is a great venue with multiple floors, bars and a large library. Today we were in the Garret Theatre, a smaller theatre than the others but can still hold many people. There is a ok sized bar just before you enter, but the poor member of staff was on her own under a lot of pressure with a long line. There was no visibly displayed menu so she has to tell numerous people what was available. The Kitchen has lots of available seating. I ordered a hot chocolate after our show ended and the staff were nice, visibly displayed menus. Every table has a QR code to order online and then a pickup point is very clearly signed on the end of the bar. The hot chocolate was great and decently priced. Parking is available down the road at New Market.

Storyhouse has always been a special place for me. I used to go there regularly just to play Scrabble, and it never felt like “just” a venue – it felt like a community. The atmosphere is welcoming and relaxed, with people of all ages sharing the space comfortably.

Been my favourite place to come to for a long time, good coffee, free chargers, if you get a library card you can use their computers for free for an hour which is amazing! Also so many good books, been to a few shows there and they always blow me away, the performers are amazing. Plus so many activities and events happening all the time! Never been to one myself but i’ve heard from friends that they are really good for meeting new people and for a general good time. Highly recommend!!

We recently ran a conference for 80 people in the Garret Theatre at Storyhouse Chester, and it was an outstanding experience from start to finish. The venue was modern, welcoming and perfectly equipped for a professional event, with great acoustics and a flexible layout that worked really well for our programme. The team at Storyhouse were brilliant throughout, friendly, organised and always on hand to help. Everything ran smoothly, and our delegates were really impressed with both the space and the service. Highly recommended for anyone looking for a high-quality venue in Chester. Welsh Dee Trust

We came as a group of 4, we had 2 breakfast teas and 2 black coffees here around lunchtime. Soya milk was available too, which is great :) We sat on a table that had an hour until it was reserved, and the lady at the desk let us know this (She wasn't to know we weren't the type of people who hang around all day nursing one drink, so that was fair enough). There was also a sign on the table clearly saying when we had to vacate the table, again, no problem. It wasn't until another member of staff then came over to let us know we would have to leave before 12.30, which we already knew, we could see the sign clearly and their colleague had let us know. We were polite to them, but we did wonder if maybe a little bit more communication between staff members would have been helpful here, so we didn't feel like we weren't allowed to sit somewhere, when we absolutely had enough time to drink our drinks and leave. It's possible this has been a problem in the past for them, so they projected that onto us this time. Genuinely a very nice place, with a cinema, and a bookshop snaking around a cafe, I love the idea of that! We were also told that the seating area was a 1930s cinema, so that's cool! I feel maybe a little more staff communication here would make people feel a little more at ease, we genuinely thought another person was going to tell us again 😅

I love Storyhouse as a customer who uses the cafe regularly (the food is delicious and staff friendly!), the library with my daughter and theatre/cinema. I also hold most of my in-person client meetings there as a wedding photographer and just a few weeks ago I had the honour of photographing the first marriage at The Storyhouse! It was incredible. They got married the cinema and had their reception upstairs in the Garret Bar and adjoining theatre. The staff were so attentive and on the ball and everything ran very smoothly on the day. They also allowed me to visit in advance to scope out the lighting and space ahead of Rebecca and Dylan's wedding day. From a photography point of view the building is very intriguing and provides so many opportunities for creative portraits, with lots of angles and natural light as well as famous quotes dotted around. Couples who opt to have their wedding at the Storyhouse can also have their names in lights above the entrance. If you're looking for a unique, non-traditional venue to host your wedding then this could be the place!

Great theatre nice atmosphere. Unfortunately the restaurant let's it down ,arrived one and half hours before show and had put are food and drinks order in . With 15 mins to go we actually got it , we had to eat it quickly as the the theatre manager informed us the doors would be closed in 15 mins . The food was not great either the bagels were awful over heated in a by i think a microwave ,very tough. We managed to get 20% off and did not pay for the bagel , another table of 6 did not pay for there food either just drinks. I thought my friends were far to nice because they actually paid . A bit of leadership and additional staff on a busy Saturday would I hope rescue the situation . My friend later told us he had been warned about the restaurant / cafe so I guess its been the same for some time. IT WAS NOT A PLEASANT EXPERIENCE 😕.