Bob J.
Yelp
Absolutely top notch resort which caters to golfers....it truly is Golf in the Kingdom!! I visited Streamsong with my wife as a bit of a scouting mission for an upcoming guys trip in Feb/March.
GOLF - First, let me start with talking about the golf courses. Red, Black, Blue, doesn't really matter which one you choose, because each one it simply better than the next and there was not a SINGLE hole that was a poor hole. Stunning vistas all over the place, but you do need to bring your "A" game, because these courses do not suffer fools or hackers lightly LOL. My only concern here is with the greens, because not only are the undulations insane, but I believe the greenskeepers need to tone it done a bit in terms of speed of the greens. Augusta plays about a 14/15 on the stimpmeter which is lightening fast, but the greens on ALL the courses at Streamsong felt faster than that. You could literally have a 10 foot putt, and take the putter back just enough to get the ball started and then end up 10-15 feet past the hole! And this was true for all of us in the group, and kinda took away from how great the golf courses are and heard the same from a few of the groups at the bar after our rounds each day.
The price of caddies at Streamsong needs to reconsidered and a bit of haziness on how much tip to give. Basically the cost of a caddie for 2 people is in the range of $260-300, which is damn spendy! Stated price is $90 pp plus tip, but tipping seems to be all over the place here. I played with one group who said anything less than $300 for 2 golfers is not great and others who tipped about $240. I'm very familiar with tipping at high end golf courses and resorts but $300 for 2 players is a bit rich even for my blood. Also need to have more toilets on the course! Not a huge issue for men for obvious reasons (LOL), but for women, a true test of bladder control going on here!
Hotel Rooms; just SUPERB. Large and well appointed rooms. We ended up with a 2 bedroom suite which was huge. A couple suggestions: need more drawer space (only had 2 drawers for 2 bedrooms!) Also, would have appreciated more waters in the room each day. My own personal pet peeve would be to have a shower with an actual shower door that closes versus the open style shower. I love a very hot shower after my golf but that was nearly impossible with half the door open each time I showered.
Restaurants: we ate at every restaurant on the property and I would have to rate them as "good" not "great". So basically, we did not have any meals that I would return, but food was just OK at each of the restaurants. Staff need some hospitality retraining though, because each night we ran into a service issue. Bone Valley...as crazy as it sounds, we quite literally got attacked by hundreds of mosquitos and couldn't finish our meal at BVT. Look, mosquitos are attracted to light and yet they have the outdoor lights on all night long. Then the constant in and out of golfers using the Gauntlet putting green coming in and out all night long and you have a millions mosquitos now invading the place. I would strongly suggest that management a) turn off all outside lights (no need for them anyway) and b) lock the door at the bar side of the Gauntlet so that golfers have to come through the main entrance by the pro shop. This was truly a downer of a night to have to get all bitten up and it was quite literally hundreds of mosquitos.
Spa - I decided to get a foot massage and it was a BIG disappointment. First, you pay $90 (after tax and service fee) for a whopping 25 min massage which is outrageous to begin with. Then the massage basically consisted of the masseuse wrapping my feet with hot towels and putting some cream on them and then said, "thanks, hope that was OK for you"!. WHAT??!! What about the foot massage?? I then say I would like to use the jacuzzi and they say "its too late and we close shortly." I say no problem, I will come tomorrow. They say "sorry, you can only do the jacuzzi on the day of your treatment". UNREAL. Cmon guys, the jacuzzis should be open to ALL guests at all times the spa is open. A very kind front desk gentleman took care of things for me, so I was ultimately able to use the jacuzzi but I hate fighting for things that should be easy or expected at a high end resort.
Overall, and in spite of some issues, I love Streamsong and hence the 5 star rating because in the end, its all about the golf. As a side, note, I met the GM of Streamsong who was very engaging and a complete gentleman. I will be coming back with a group of friends in another 2 months and looking forward to that! One final note: Streamsong management should be aware that someone is selling new Red, Black and Blue scorecards on EBay. Obvious one of your employees are stealing cards and then selling on eBay which is theft and prob should find out who that is.